Vladimir E.
Received wrong shoe. Customer service not responding neither by contact us form on website, nor email. Weeks of silence.
Purchased item
NIGHT OP CAMO MOD-2
"Ordered mod 2 received mod 1. Send message to "contact us" form received no..."
Woobies Shoes store reviewsSee product reviews
Michael W.
No customer service. Can't return.
Purchased item
JUNGLE CAMO MOD-1
"I've been trying to exchange them for 2 weeks. No contact back."
Reece E.
Minor shipping mishap was handled quickly and professionally.
Purchased item
CEMENTO MOD-2
"2nd pair I bought after finally wearin through the soles of my first after..."
Dan G.
Slow customer service response, mislabeled product. Very unfortunate, I really hoped these would work for me.
Purchased item
JUNGLE CAMO MOD-1 Wide
"These shoes are extremely narrow even though labeled as “wide” my foot is w..."
Paul B.
It took a while to get my order after reaching out and having to almost cancel the order.
Purchased item
NIGHT OP CAMO MOD-1 Wide
"It fits a little tight depending on the type of socks I choose"
Gerry F.
Sent wrong item twice. Sent 3 emails in a week after the second wring irder and have nit received any replies.
Purchased item
NIGHT OP CAMO MOD-1 Wide
"I was sent the wrong shoes twice, and have now sent 3 unanswered emails."
James D.
Just some delay in response would be my only negative.
Purchased item
Black Jungle Boot
"The boots are sharp with a clean look. They polished up very nice. Onl..."
Sean O.
Never got the items I wanted
Purchased item
Black MOD-2 Mk. II
"Didn’t fit sent them back. Customer service reached out and never filled th..."
Joel M.
Trash never shipped my order, never processed my refund
Purchased item
JUNGLE CAMO MOD-1
"Ordered shoes early march, never shipped. Requested a refund, and the refun..."
Lucius B.
They took great care of me even though I had to return a couple of times due to user error. Very satisfied with my purchase and will continue to do business with this great company!
Purchased item
JUNGLE CAMO MOD-1 Wide
"So far so good! Been wearing mine for a couple of months now and I'm quite..."
Keith W.
Love the quick service and attentiveness to my needs. Thank you.
Purchased item
Black Jungle Boot
"So this is a happy accident: I originally bought the all black jungle boots..."
Anthony R.
Terrible service. No response from customer service. I have been waiting for my shoes to ship for over a month. Hopefully I can get my money back.
Purchased item
Jungle Camo MOD-2 Wide
"I have been waiting for over a month for my shoes to ship. No response from..."
Jason H.
No customer service number to call. My order never shipped and my refund request hasn’t been addressed in over two weeks.
Purchased item
SNAKE EATER MOD-1 Wide
"The order never shipped. USPS still shows awaiting item. I requested a re..."
Stephen N.
Nice shoes but customer service is lacking
Purchased item
Snake Eater MOD-2 Wide
"I reached out trying to exchange these for a 10 wide but no one will respon..."
Jeremy D.
Terrible customer service. No one will return my emails and there is no number to call
Purchased item
NIGHT OP CAMO MOD-1 Wide
"My shoes don’t fit and no one will return my emails so I can return or exch..."
Chris F.
First pair lasted about 3 months before the canvas ripped in the shoes. Was told it wasn’t cover under warranty. But 2 more pairs thinking that maybe the were made better, I was wrong.
Purchased item
BLACK MOD-1
"The first time I laced them up, the lace holder came apart on both shoes."
Thomas B.
it's online shopping, what else is there today about it?
Purchased item
JUNGLE CAMO MOD-1
"so far these are holding up on the job"
Marc F.
I’ve been a Woobies fan for years. Knew the original owner
Purchased item
NIGHT OP CAMO MOD-1 Wide
"Extremely uncomfortable"
Jeff L.
I love these shoes!
Purchased item
Shoe cleaning kit
"very good product!"
Kevin C.
Ordering was easy shipping was fast and I’m very happy
Purchased item
JUNGLE CAMO MOD-1
"I bought a set of Mod 1’s two years ago and I love them. I didn’t think the..."
Eric L.
It took a month to get the shoes and the shoes were too small. I tried to return them but you can’t call these people and they won’t return my emails.
Purchased item
Black MOD-2 Mk. II
"It took a month to get the shoes and I’ve tried to return them and have not..."
Jake J.
Easy to order. Would ideally like to have shipping and tracking information sooner but everything went well.
Purchased item
NIGHT OP CAMO MOD-2
"Love them! They fit well and are comfortable. I got in over 16,000 steps..."
Kyle B.
Ordered them back in August finally had to message the owner he was strange and requested to refund me through Zelle. Very unprofessional. And I also never received the cleaning/ polishing kit.
Purchased item
Black Jungle Boot - (Preorder)
"Wore them twice at work, middle of the second day the zipper broke on the r..."
Scott H.
Never received my order
Purchased item
Snake Eater MOD-2
"I placed an order two months ago and have never received it and no one will..."
Joel M.
I placed an order #66820 and never received it, tracking shows they created a label, then when I asked for a refund they want me to print a label to send back something I never received.
Purchased item
JUNGLE CAMO MOD-1
"Never received my order #66820 how am I supposed to review something yall n..."
Joseph T.
It was 5 stars in the past, but your fulfillment services have gotten worse over the past couple of years. Orders are often late, and on several occasions went from Dallas to Brooklyn then back to Dallas before making it to me. I've shared the USPS screenshots with you on Instagrsm messenger
Purchased item
SNAKE EATER MOD-1 Wide
"It was definitely not 9 Wide. It was way too tight. I have other 9 Wides an..."
John T.
Site was easy and checkout just like every other website.
Purchased item
Black MOD-2 Mk. II
"The shoes look good but there is no support and the insoles have oddly plac..."
Jeremiah H.
Amazing. The woobies series have always been my go to patrol an training footwear.
Purchased item
Black Jungle Boot
"I initially preordered these boots awhile back . They eventually arrived a..."
Mike S.
Customer service needs to LOT of work. I’m still waiting for my return to be credited back to my card. You got the money quick, but we will see.
Purchased item
Black MOD-1 Mk. II
"They didn’t fit, being too narrow. It took a while, but I got an authoriza..."
Aubree D.
Great customer service. Fast shipping 3/5 for insoles. 4/5 for over all quality
Purchased item
CEMENTO MOD-2
"Change the insoles, or have a different choice option on check out for inso..."
Cameron S.
No customer service. No help with my need for exchange. Buy at your own risk.
Purchased item
Black MOD-2 Mk. II
"Unwearable. Far too narrow, and I've never worn a wide in my life. Tried li..."
Jeff T.
Shopping was great. Easy to navigate. Wish they had more in my size. Also in the wide version MK II.
Purchased item
Black MOD-1 Mk. II
"After you break them in they are amazing. Wearing tennis shoes in uniform a..."
Sean K.
What I said earlier. I emailed your company repeatedly and heard no response. I was in Utah for work and was traveling to the jungle for another job and the shoes were delivered 2 weeks after I left after i had paid for express shipping.
Purchased item
Jungle Boot
"You did not respond to any of my emails. I was hoping to get the shoes befo..."
David A.
Previously explained
Purchased item
BLACK MOD-2
"Have not received my shoes after almost two months. I have reached out inqu..."
Edward H.
Never recieved the shoes even with a supposed reorder being sent it never actuakky shipped
Purchased item
BLACK MOD-1
"Never recieved the shoes"
Christopher C.
Great
Purchased item
Medical Shoe
"Solid"
Jose P.
Never received my order and no one reached out to me
Purchased item
BLACK MOD-2
"I never received my order and no updates as to why. Scammed out of money"
Josh H.
Pretty quick shipping and delivery.
Purchased item
Cemento MOD-2 Wide
"They are Outstanding!!! This is my 3rd pair of Woobies, I’ve got the MOD1 C..."
James H.
No customer service at all
Purchased item
Black MOD-2 Mk. II
"No customer service at all"
Matthew H.
Easy to navigate site and amazing shoes!
Purchased item
NIGHT OP CAMO MOD-1
"Excellent all-purpose shoes…
Kickin’ in doors, or Kickin’ back at the pool."
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