"Never received the order. Been over a month since the shipping label was ma..."
Mike D.
They have been out of the men’s 13 cement for a long time. Finally went with another model and wished I hadn’t.
Purchased item
NIGHT OP CAMO MOD-1
"I loved my cement woobies. 2 issues with these camo shoes. 1. At the flex p..."
Steven W.
Give the option of selling the insoles that come with the Mk.2 models.
Purchased item
Cemento MOD-1 Mk. II
"These shoes feel amazing and the new insoles that come with them feel perfe..."
Rob W.
Answer emails back
Purchased item
Black MOD-1 Mk. II
"Answer emails back"
Austin T.
Scam. Never received my shoes. I reached out. No response
Purchased item
BLACK MOD-2
"Is this even a real site? I just got scammed $100 for shoes that never arri..."
Thomas P.
Customer service has always been great. Sometimes a little slow, but always overly helpful.
Purchased item
Black MOD-1 Mk. II
"Love the new fit. The old ones were to narrow for my foot and had to order..."
Greg G.
Tried to figure out a solution, never heard back, Im out the cost of my shoes and no one gets back to me. You lost a customer
Purchased item
Snake Eater MOD-1
"First I received 2 right shoes, the process to send back and try to exchang..."
Lauren P.
Ignored when reaching out about missing shoes
Purchased item
NIGHT OP CAMO MOD-2 Wide
"Never received the shoes and have been ignored when reaching out and asking..."
Aaron R.
No
Purchased item
SNAKE EATER MOD-1 Wide
"Got a pair of the high and low tops. Been wearing the high tops working in..."
Josh N.
Unbelievably Horrible logistics....and from a supposedly veteran based company... C'mon folks get yer poop in a group!!
Purchased item
NIGHT OP CAMO MOD-1
"It has been over a month since I ordered and I still do not have my purchas..."
Wendy S.
Easy to use and delivered quickly
Purchased item
Black Jungle Boot
"Christmas gift."
Melissa G.
Horrible experience as a first time customer
Purchased item
NIGHT OP CAMO MOD-2
"Answer your emails when customers contact your regarding defect with produc..."
Thomas N.
Poor communication. I am active duty so I appreciate that you are veteran owned but not responding to consumers following multiple communication attempts via email, the website, and pay pal for weeks is pretty poor.
Purchased item
Black MOD-1 Mk. II
"I attempted to cancel the order several times since shipping status didn't..."
Griffin L.
Shipping took longer then expected
Purchased item
BLACK MOD-2
"The back pull tab ripped off day"
Cheryl B.
Returned shoes before Christmas 2025. Still haven’t received refund it’s now April 2026. Order number 66276 for $136.01. Please refund my money
Purchased item
Black MOD-1 Mk. II
"Waiting on refund from December 2025. Please respond"
Matthew C.
Ordered on Dec 2nd, still hasn’t shipped
Purchased item
Black MOD-1 Mk. II
"Still haven’t received my order from Dec 2nd."
Kyle B.
disappointed in how you guys do business. Trash quality shoes and you guys seem to absolutely not give a damn. I have blasted you on every fb post insee from your company, and I have yet to here anything about it.
Purchased item
Black Jungle Boot - (Preorder)
"the quality is what I would expect from Temu shoes.
I orded the boots in au..."
Mark Hill H.
Still waiting on my order to ship from a purchase made back on Nov 20.
Purchased item
NIGHT OP CAMO MOD-1
"I gave a 1 star because I'm still waiting on my order to ship."
Katia S.
Great service..
Purchased item
Black MOD-2 Mk. II
"Thank you very much .. Awesome shoes. Very comfortable.great quality
Thank..."
Sara D.
No response no product! It’s not even a business. They just took my money.
Purchased item
Black MOD-1 Mk. II
"It’s gone horrible because I ordered these shoes as a Christmas present on..."
Gregory H.
My order of two items, one in stock, other projected late November. Recieved both December. Why did I have to waite for the one in stock? If had, I would have known the delayed item is the wrong size and the shoes to narrow.
Purchased item
JUNGLE CAMO MOD-1
"Too narrow for my feet. Uncomfortable."
Rickey H.
Please add a phone number to contact customer service
Purchased item
Black Jungle Boot
"Love the boots we bought for our son but Ive been trying to reach someone a..."
Sara S.
No
Purchased item
BLACK MOD-1
"I bought them as a gift for my son in law and he loved them."
Jordan L.
Hope to hear back, maybe swap them out
Purchased item
Black Jungle Boot - (Preorder)
"I’m not sure if there is a long break in persons but I wore them for one 12..."
Robert R.
Waiting on my refund
Purchased item
Black Jungle Boot
"Make them with better materials and in the USA. They were not comfortable a..."
Tami G.
No
Purchased item
JUNGLE CAMO MOD-1
"Seems to be very narrow. So not as comfortable as my son wanted"
Cory D.
This is my second pair and both pairs had the back loop break very quickly. Comfy shoes but that loop is poor quality.
Purchased item
BLACK MOD-2
"The back loop broke within 2 weeks of receiving the shoes and I reached out..."
Chris B.
Trying to help your veteran owned business, but your lack of customer service is concerning.
Purchased item
Snake Eater MOD-1
"Package arrived with 2 left shoes. Couldn't find a phone # for customer ser..."
Christian D.
Waited 6 months to receive my boots
Purchased item
Black Jungle Boot
"The side zipper comes down as you’re walking. Other than that they’re good."
Joseph C.
Terrible.
Purchased item
Black Jungle Boot - (Preorder)
"Terrible customer service. Still waiting for the other item of my order…"
William V.
Worst customer service ever well maybe tied with Comcast.
Purchased item
Black Jungle Boot - (Preorder)
"Pushed back the pre order delivery for like 4 months and refused to cancel..."
John L.
Again, your customer service is the worst customer service I've ever had the displeasure of dealing with
Purchased item
Black Jungle Boot
"Your customer service is the worst customer service that I've ever had the..."
Michael M.
I never received the shoes, never got any sort of response to my query about this particular order or any updates, and have yet to receive my refund.
Purchased item
Snake Eater MOD-1
"I never received the shoes and have been waiting for my refund for a while..."
Salomon S.
Not very good quality…
Purchased item
Black MOD-1 Wide
"I ordered the wide shoes and they are extremely narrow…."
Kyle N.
Easy and fast shipping.
Purchased item
BLACK MOD-2
"So far so good!
Sizing is close , for me I ordered 11.5 as this is the siz..."
Stephen W.
Great product! Great service!
Purchased item
NIGHT OP CAMO MOD-2 Wide
"I had to exchange my first pair due to being too small and the return and e..."
Jackson S.
Trash
Purchased item
NIGHT OP CAMO MOD-1
"Ordered 2 months ago and still haven’t shipped. Reached out twice with no r..."
Corey B.
Super easy to navigate.
Purchased item
CEMENTO MOD-2
"I love Woobies! This is about my 5th pair! Great product and great customer..."
Alice P.
I ordered in early October. I have not received my product or a response. The money was deducted from my bank. I had to file a fraudulent claim with my bank.
Purchased item
SNAKE EATER MOD-1 Wide
"I have not received my order from over a month ago. I have tried contacting..."
Gregory M.
Ordered shoes on October 20th. As of November 19th I don't have shoes or a response or any updates or information from Woobies. Yet, they sent this "please rate your experience" email. I may as well be honest.
*I received a tracking number very early on. But, USPS has not seen any update yet about the tracking number or shipment - USPS is still awaiting package.
Purchased item
Cemento MOD-1
"Ordered shoes on October 20th. As of November 19th I don't have shoes or a..."