Fernando H.
Worst experience ever
Purchased item
Shipping Protection
"Worst waist of money ever"
Openroad4wd store reviewsSee product reviews
John P.
Over experience, they’ve answered all my questions in a timely manner. Shipping is a little slow and on a few items I’ve had to message and find out when they were going to ship.
Purchased item
OPENROAD Shower Awning Swing Bracket (Pre-sale ETA: Mar.6)
"The functionality of it was great, it came wi..."
Reanna S.
Wonderful customer service
Purchased item
OPENROAD Aluminum Truck Cap with Three-Color Light
"Great affordable truck cap! Didn’t install th..."
Tammy S.
Stress free
Purchased item
OPENROAD 10,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"The winch plate works great with my 12000 lb..."
David B.
Everything went smooth
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Looks good fit good"
Juan A.
You guys don’t respond to anything.
Purchased item
OPENROAD 180 Free Standing Awning
"Yall never responded to my emails or even my..."
Jon C.
customer service was great
Purchased item
OPENROAD 270 Free Standing Awning for Camping
"It one small cut in the awning, which custome..."
Jonel S.
There is no phone number for customer service so emailing them back-and-forth, you might get a response a week later.
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"After I got it installed I on the truck I cou..."
Tim C.
No issues
Purchased item
OPENROAD Universal Fit Adjustable Bed Rack for Trucks
"Nice rack but the finish on it sucks. Coverin..."
Corey R.
Great resolve an issue quickly far and above what it would have taken
Purchased item
OPENROAD 10,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Great experience I had an issue with my order..."
Tammie M.
Ordering from yall is easy.Yall have great accessories for my jeep.
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Love the cover I haven't taken any pictures..."
Michael M.
I would order from them again. 2 thumbs up.
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Good looking and durable product. No complai..."
Rich L.
Poor communication!
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"I purchased two of these Openroad 13,500lb wi..."
Dallas R.
Easy delightful thank you
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"This thing is awesome.Just what I expected th..."
Karim M.
Openroad has the greatest customer service and respond quickly to any questions you might have!
Purchased item
OPENROAD Trunk Sidewall (Only Available for 270 Free Standing Awning)
"I took it to the beach it seemed to work very..."
Blake M.
Easy to order and customer service was fast to respond. Will recommend to my jeep friends in the future
Purchased item
OPENROAD 1" x30' Kinetic Recovery Tow Rope (36,000lbs)
"I havent used it yet but it sits waiting to b..."
Bryce B.
Customer service and directions need to be improved. It’s been over a month and I still can’t install this on my truck because I’m missing parts.
Purchased item
OPENROAD Universal Fit Adjustable Bed Rack for Trucks
"Improve customer service and your directions...."
Becerra L.
All good thanks
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"Good works amasing"
Hal M.
Easy too work with!
Purchased item
OPENROAD Aluminum Truck Cap with Three-Color Light
"Super great product fits my jeep gladiator pe..."
Kara J.
Terrible customer service! Not a consumer, friendly company. Who makes the customer pay for return shipping? And that is on top of a restocking fee and that is only if you guys accept a refund. What a joke!
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Not consumer friendly. I ordered the wrong it..."
Jared M.
Done
Purchased item
Shipping Protection
"Speedy delivery."
Michael A.
Great customer service response time.
Purchased item
Shipping Protection
"I am in the process of installing it."
Ronald M.
Ordering and product look great. easy to get but have not had a chance to use as of yet.
Purchased item
Shipping Protection
"Haven't used yet and shipping came in great."
Holly H.
Customer service is top notch, every time I had a question I received a quick friendly response.
Purchased item
OPENROAD 270 Free Standing Awning for Camping
"I have been able to use it and I love it exce..."
Julio E.
They can improve in communication and delivery
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"The item was packed really good, no complaint..."
Patrick T.
Wish i never bought it
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Gasket coming out, leaks when it rains and is..."
Rhett S.
No issues with ordering
Purchased item
OPENROAD 10,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Well packaged, have not installed it yet. Hav..."
Walter S.
Great products and service.
Purchased item
Shipping Protection
"Shipping protection was inexpensive piece of..."
Hank N.
So far, I am not impressed! As I’ve already stated before the awning has a hole and a rip on the cover! Sending pictures and emails to the customer service about the refund or replacement for the damaged awning with little progress(over 2-1/2 weeks)??
Purchased item
Shipping Protection
"The awning cover has a hole and a rip! I’ve b..."
William C.
👍🏻
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"The 12000 lb winch was well packed and had ev..."
Matthew M.
Getting the product was fine . Again the installation was the issue. The parts did not align with each other so it took 2 to 3 times longer than it should have and in some areas we don’t even have bolts in it because it would not fit.
Purchased item
OPENROAD Aluminum Truck Cap for Ford F-150 (2021-2026) – 5.7ft Bed
"The fitment of the parts in some spots were a..."
Randall F.
Already did in last step.
Purchased item
OPENROAD 270 Free Standing Awning for Camping
"There is next to zero customer service. Half..."
Brian Y.
No issues
Purchased item
OPENROAD Aluminum Truck Cap for Ford F-150 (2021-2026) – 5.7ft Bed
"Well built, only took three hours to assemble..."
Arvo B.
Have not received the merchandise but payment has been made it's was ordered March 1st and I've been sent several emails promising shipment and a lot of excuses but no product they promised delivery dates only to fail to deliver on that date they stop communicating I have called a number I have emailed emailed nobody is responded so my experience with open road is there a bunch of fraudulent criminals that are stealing my thousand dollars.
Purchased item
Shipping Protection
"Actually do what I paid the money for The mon..."
Rick F.
Walls did not come with awning shipment but did arrive 10 days+/- later
Purchased item
OPENROAD 270 Free Standing Awning for Camping
"Haven't had a chnce to camp with it yet but t..."
James L.
Excellent service
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Excellent winch, easy to install and plenty o..."
Michael S.
So easy
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"I just installed it, but it's working I will..."
Tamara K.
Easy free shipping at my door in 3 days
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"Good quality and price works as it should"
Ryan S.
Everything went great
Purchased item
OPENROAD 270 Free Standing Awning for Camping
"Over all great experience and incredible cust..."
Richard T.
Did it online wasn’t real clear on advertised price
Fit what it said it would
Purchased item
Shipping Protection
"Cover was shipped on time
Fit as it should
In..."
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