Good product. Lowest setting works best for me. Postage was longer than expected, nearly one month. Purchased on Black Friday sale which I think was a reasonable price. Customer service is quite slack.
The delivery of this item was full of problems. First the delivery company claimed they attempted delivery but I was home the whole day and did not see a collection card anywhere. They took it to a depot far away which is not practical for collection with a newborn. I emailed to ask for assistance and the response showed my email had not been read properly. Eventually the item was delivered over three weeks after I ordered it and I no longer needed it.
Purchased item
Silver Nursing Cups
"Didn’t get to use this product as there was a problem with the delivery. De..."
Esther L.Verified
Awful customer service, hideous product. They are a dropshipping business parading as a UK company and will not give refunds or ask you to post the item to a warehouse abroad. They should be reported to trading standards.
Purchased item
MammaBump® Gift Card
"Awful customer service. Awful product."
Suzan M.Verified
Very bad customer service
Purchased item
MammaBump® Gift Card
"I didn’t receive my order after waiting for almost a month and the delivery..."
Aaliyah M.Verified
The belly band really helps for day to day activities
Purchased item
Postpartum Ice & Heat Pack
"Great!"
Chika P.Verified
Communication after purchase matters, it helps to settle your anxiety that you haven't been scammmed.
Purchased item
MammaBump® Gift Card
"It serves the purpose of pumping while on the go but battery does not last..."
Mahnoor M.Verified
Super unhappy.
Purchased item
MammaBump® Gift Card
"Worst delivery , customer service. Don’t want to ever purchase from here ev..."
Amanda F.Verified
I waited forever to recieve the pumps by which time my baby was already born and I needed to purchase another pump from the chemist to help ease the engorgement phase. What is most disappointing is the $80 chemist pump managed to get more milk than these ones. Same flange size and all. They feel more sturdy and fit nicely into a bra, but I'll take output over aesthetic.
Purchased item
Silver Nursing Cups
"The silver cups have been great for soothing store nipples. Never used them..."
Inem A.Verified
Swift and quality service .
Purchased item
Bamboo Maternity & Nursing Bra
"True to size and quality material!"
Harman G.Verified
Hate it
Purchased item
MammaBump® Gift Card
"I hate your website ,you are shit"
Allanna D.Verified
Clear easy website.
Purchased item
Postpartum Peri Bottle
"Just got these bottles since I’m getting married soon and heard that a peri..."
Miranda P.Verified
Mamma Bump was understanding and helpful when the courier company lost my original purchase and arranged a replacement device to be resent at no additional cost.
"Love it! I get close, if not the same amount of milk as my hospital grade b..."
Ruchika R.Verified
Late delivery, wrong product
Purchased item
MammaBump® Gift Card
"I didn’t get to experience it because you sent me another product instead o..."
Georgia R.Verified
I reached out to the company about exchanging them, and the customer service was brilliant. They were friendly, quick to reply, and made the whole process really easy. It honestly made the experience so stress-free, especially during pregnancy when you just want things to be simple!
Purchased item
Fourth Trimester Soothing Briefs (Twin Pack)
"I ordered these maternity/postpartum pants ready for after the baby arrives..."
"Highly recommend for any busy mama who needs to pump but doesn’t have the t..."
Jyoti K.Verified
Very Very Very slow delivery which was not rapid royal mail delivery as was described at checkout, took almost a month. Poor customer service as no one responded to my emails. Product feels cheap & flimsy, don't reccomend. Overall a poor experience.
Purchased item
MammaBump® Gift Card
"Very Very Very slow delivery which was not rapid royal mail delivery as was..."
Bal S.Verified
Happy
Purchased item
Postpartum Belly Band
"Worked for me as expected."
Rosie S.Verified
Poor, unreliable delivery and missing products make my experience a miserable one. Not worth the money.
Purchased item
MammaBump® Gift Card
"Great product, just payed for 4 items and only received 2! Along with a 6 w..."
Camille D.Verified
I had the worst customer service experience ever. I ordered the Luna breast pump with express shipping because I urgently needed it to support my milk production. Despite paying an extra $20 for express delivery, I only received the pump more than 16 days later, after having to follow up multiple times. They didn’t even refund the express shipping fee. Extremely disappointing and completely unreliable. I would not recommend this website — you simply cannot trust them.
Purchased item
MammaBump® Gift Card
"I had the worst customer service experience ever. I ordered the Luna breast..."
"This pump has been a lifesaver !! It has made pump convenient and allows me..."
Cassie L.Verified
Probably not ideal if from Australia due to length of time to receive product. Also nil customer service response after emailing them several days ago.
Purchased item
MammaBump® Gift Card
"Takes a very long time to express, even on the highest expression setting...."
Beck K.Verified
Customer service stopped replying when I pointed out that the website states that returns are free for first time orders. This is drop shipped from China, the shipping times on the website are also deliberately misleading.
Purchased item
Silver Nursing Cups
"I’m sure you won’t publish this review. These items are drop shipped from C..."
Amelia H.Verified
The item did not arrive with purchase, the customer service team has ignored my email enquiry.
Purchased item
Snuggle Cloud™ | Baby Lounger
"Item did not arrive with the purchase, contacted the customer service team..."