Purchased it, went on Trust Pilot to see reviews, decided to cancel the order within an hour. Received an email back A WEEK LATER saying it's too late to return as it was already dispatched. I asked sure I would like to return it as soon as it arrives. Emma said it's not possible due to hygiene reasons, I said that I want a refund anyway she offered £50 store credit. Now it's just back and forth, contacted my bank seeing what Emma says to my email if not I'm just disputing the order with my bank