Wave Connect store reviewsSee product reviews

Super simple 🫶

Wave is great! Platform is easy to set up and looks professional. Landing page profile is clean. The products have also been great!

It was just so easy and quick

Excellent quality business card with a very easy-to-use app. Delivery was fast and the price was great for the value.

Everything was straightforward, shipping was very quick.

Wish less customization features were locked behind the paywall

I am just starting my own business--I am a proud single mom business owner, and I am so excited about this journey, but Wave did not make it any easier. In fact, they gave me a humongous headache I am still resolving months after my purchase. I ordered a Wave smart card for my small business — $25 for the card plus $9 for shipping. Straightforward enough. What followed was anything but. UPS made multiple delivery attempts demanding $193 before they'd hand over the package. I refused delivery every time — I had already paid for shipping and wasn't told to expect any additional fees. Wave eventually acknowledged the issue, apologized, and sent a replacement card via a different method. That part I appreciated and wrote in my initial review. The problem: UPS then sent my business a formal invoice totaling $195.35 across two billing statements. I forwarded everything to Wave and asked them to resolve it. After several exchanges, they refused, telling me these were "legally mandated government import charges" I was responsible for as the recipient. Here's what Wave didn't mention: I have the UPS invoices in front of me. The US Customs Duties line on both reads $0.00. There were no government tariffs. The charges are entirely UPS's own brokerage and warehouse fees — fees that accumulated because the package sat in a UPS facility after I refused it rather than being returned to Wave. Wave's customer service rep cited import law to avoid accountability for what are, in fact, UPS processing fees on a package that was never delivered. The card itself may be a fine product. But just know that Wave ships internationally without disclosing that UPS brokerage fees of this magnitude are possible — fees that can dwarf the cost of the product itself. And if something goes wrong, they will not take responsibility.

Costi di prodotto, spedizione e SDOGANAMENTO lo rendono non performante.

It was great experience!

Our general experience with Wave Connect has been excellent. From start to finish, the platform is intuitive, reliable, and easy to use. Setting up our NFC Business Cards was quick, and the ability to update information on the fly makes it extremely flexible for our needs at BTH Sales.

I would love to have the card I paid for.

The shopping experience was straight forward and solid. Nothing negative to say...all good stuff!

Great Experience

Super easy to purchase, many options based on how advanced you want the options to be

The shipping experience was fast and easy.

It was easy to set up the logo and order.

Super easy and card arrived within a couple of days.

Awesome 👏

10/10 really simple to use and efficient

Designing and placing the order was easy, straightforward and allowed me to customize the card with several types of fonts and upload my own images, which I used to place my company logo above my name on the card. The card arrived quickly and the instructions it came with were helpful.

Great , experience! Very simple and clear instructions on how to update profile and use the app.

Easy to mange an order and set up.

Great

The package was quite delayed getting here. When I reached out to customer service Lena was very helpful and she even reached out to the delivering company to try and obtain extra information which is above and beyond what other companies are doing now where they would prefer to be able to pass the blame and be slow to response.

Love it so far

Super! Nothing to complain about.

I’m extremely happy with the Wave metal card service. The quality is outstanding, and it truly represents my business in a premium way. This is exactly what I’ve always wanted—a sleek, modern, and professional metal card that leaves a great impression. The service was excellent from start to finish, and I couldn’t be more satisfied. Highly recommended!

Was very easy and provided great help when needed.

Fast shipping

Card exactly as hoped. Updates were useful and on time. I share this product with others in order to share the news and help their outreach

Easy to select way I wanted and customize it.

Terrible experience. Requested a supervisor multiple times and was completely ignored.

Making the card was simple and straightforward.

Facturation des frais de douane non précisé lors de la commande

A better interface than competitors.

No issues receiving the item. It does take a while to get the custom card delivered

Easy

Fast Shipping

Easy to upload our design and center it

Love it