DuckeyCaps store reviewsSee product reviews

Terrible experience. AI generated answers to all my emails. No care at all for any questions I had. Said my order was a pre-order even though it wasn't and waited over a month for anything to ship, with no explanation as to why.

Great product! Definitely recommend!

Absolutely worst experience. Had to file a charge back in order for them to send a replacement. UPS shows that the item was never in their possession but Duckey’s claims that it was. How is that my responsibility as a consumer to chase them down? Figure it out with UPS and send me a replacement.

Was very excited to receive, long wait to get them. Customer service was quick with initial response but then lacked in getting back with any answer on the delays.

Was excited about the product but extremely disappointed when I got it.

Genuinely the worst online shopping experience ive ever had. Contacted support several times to no response, arrived months late.

Good

It was a positive experience, the customer service responds quickly and is open to quick and straightforward solutions to any problems that arise.

Shipping was over a month late.

Customer service after the order is horrible.

Everything was smooth

Easy to navigate and track order

Good customer support, nice products, quality also good, can't say anything bad.

Easy to navigate and find what I'd want.

sevral month to arrive, additional tax fees but product awesome as expected

Bis auf den Versand der ewig gedauert hat war alles super! Aber aus der usa nach Deutschland ist ja momentan eh krittisch. Also hab ich damit gerechnet 👍🏼

Perfect in every way

Na

Love the lil duck, still going strong after more than a month

Horrible shipping

Two of my ordered items never arrived and they ignored my email.

Amazing

Took a little bit longer than expected

🐥

customs office is a pain, but that is not your fault

Took too long

Took a VERY long time for the items to get shipped (almost two months)

Good quack toy

Easy peezy

Easy to shop love the items offered

great little keycaps, have ordered more

Took a long time to be delivered but worth the wait

Poor communication, SLOOOOOOOOOOOOOOOW to ship out.

Shipping was very very long

Horrible customer service experience. Ordered and wasn't made fully aware item was apparently a pre order. Waited months to get my order, which was delayed several times. Got confirmation order was shipped out, but my item was never actually sent out. Took a month of spamming their Facebook and email to get a response to have them ACTUALLY send the product out to me. They were much more concerned with flooding their social media with goofy videos, and replying to my Facebook messages with reques

Was disappointed by the time it took to send it out - and the lack of communication about it. ordered on march 31st, received spam about new articles frequently but my order was only sent out on "may 12th" - which is when you created the label. but tracking showed that the actual shipping started on may 16th. => waited ~46 days until you sent out the package - with no information why there was a delay. This was originally intended as a birthday present ~3 weeks after I ordered

Had some concerns with my order but customer service was amazing.

Super cute!

Really good

A little slow to get shipped but such is preorder