Cedar Planters Canada store reviewsSee product reviews

Good communication re delivery. fair price for the item

Easy to find sizes and came within a week with no damages to product.

Good company ro work with - shipping times are a bit long but that’s a minor issue.

Came when expected

Delivered right to my door! Quality

easy to order, packaged well and order came quicker than expected.

Everything went smoothly, thanks

Excellent service!

Free and fast!

Everything was fine until I contacted customer service. I placed two orders days apart. I received an update on one order a few weeks later. I politely inquired about the status of my second order. I was given a sob story about how the demand was far greater than they anticipated & things were delayed. I followed up a second time. No response. A third time. Radio silence. The planter is great, the service is not.

,,

came as described

Really slow to ship

All smooth

I placed the order and it was done.

Easy to follow choices and payment options. Since these are custom made, the waiting time was understood, the boxes came in the promised time! Thank you!

Timely up were very useful.

Great communication on delivery process!

Communication was great through the whole process. Questions were answered quickly. I am thinking of getting another one next year and have recommended this company to others.

Easy ordering

We received an email saying that there would be delays with shipping, but that they would try to accommodate people who needed a planter sooner. We live in the north with a relatively short growing season. I didn't expect it, but I thought I'd ask and see if my planter could somehow be sent through sooner. It miraculously showed up weeks before I was expecting it. Was grateful for this.

I have had great service to date with ordering.

I am, assuming since this is a smaller company, these are made as orders come in. When I messaged for an update for delivery, the response was prompt. It arrived just as it said it would when I ordered.

Planter came when they said it would and packaged very well.

Had some issues with my order and it was cancelled without notice then had to reorder.

Excellent shopping experience and choice of products. The one time I had to contact Customer Service for the status of my order got an immediate and satisfying response.

Easy.

This product cannot be put together

When I had concerns of any kind they were addressed quickly and effectively.

I still haven’t received the order that was placed in feb! Poor communication and willingness to make things right!

Very responsive to questions and quick shipping.

Great

order arrived as promised but it was backordered for a month and I was not told that until after I placed my order. Since it's Shopify I was charged immediately.

Website was easy to use. Order took longer than expected to ship but customer service was responsive when I inquired about the delay. Turns out the delay was okay since I delayed planting anything outside due to the cold spring weather.

🥰

I was a bit concerned at first. I was truly hoping this was a legitimate company. Thankfully, Cedar Planters makes a great product. They have easy to follow videos, showing you how to assemble the product. And they have a great customer service!

Good

My planter came quickly and in time for me to have it ready to plant when the weather allowed. The cover was shipped separately, which concerned me, but customer service was quick to respond and explained why. They seem to be doing everything right!

We were going on vacation and we're worried about it sitting at the door while we.were away. Sent an e-mail & were told they would do their best & it arrived in plenty of time. Good customer service.

All good ! Very impressed with the company. Loved the video that shows how your products are made. So happy to see a Canadian company doing great work!