I processed my purchase incorrectly with my purchase for a pillow pod for a gift for someone, I contacted the team at Pillow Pod customer service, explained my issue, they cancelled my order immediately, to allow me to correct my error, they were absolutely lovely, no questions asked, so even the staff are amazing, thisbis the way to run a business with products that you believe in, you look after your customers and they will always return!! And they will pass on the wonderful experience to 🤩🙌