Darell T.
Wrong item in order, delivery was slow but understandable. Other items were all good.
Purchased item
KA MER Paracord Buddy Keychain
"Received the wrong item (Russell) as opposed..."
Paracord Buddy UK store reviewsSee product reviews
Megan A.
Order never arrived and you don’t reply to emails chasing where it is!
Purchased item
Lando Norris 2025 Nano Helmet
"Order never arrived and you don’t reply to em..."
Jeff T.
Took too long to arrive. Made to order in China? Shipped when there's a decent amount for a parcel?
Won't buy again. Can't recommend.
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"Feels cheap and unfinished, especially for th..."
Edward P.
Huge delays in getting the order out and absolutely zero communications despite numerous emails. They should spend less on social media advertising and more on basic customer service
Purchased item
Nano Helmet Bundle
"Despite ordering this in December by the end..."
Tim J.
See my previous answer!
Purchased item
Oscar Mega Bundle
"I'm amazed you're asking me this! Perhaps I s..."
Alan P.
I never received my order!
Purchased item
New England Patriots Paracord Buddy Keychain
"I never received my order!"
Andrew W.
Took 2 months to arrive, absolutely zero communication from the company despite multiple attempts to contact them myself
Purchased item
FREE Mega Bundle
"Couldn't work out if it was actually sent and..."
Andy K.
Very poor after-sales service. I was sent Ferrari paracord pieces that were both configured the same when they should have been different. I contacted them to ask about it and never received any reply.
Disappointing that once they have your money, they simply ignore you.
Purchased item
FREE Mega Bundle
"Very poor after-sales service. I was sent Fer..."
Phillip L.
Shipping price to Germany is a bit to pricey.
Purchased item
Lando Champion Nano Helmet
"Good quality. Nice look and fits perfectly to..."
Neil U.
Never received order despite numerous chasers. Do not trust.
Purchased item
Washington Commanders Paracord Buddy Keychain
"Order was never received despite numerous ema..."
Wendi M.
I have not received my order that I placed in December with numerous emails to the company and nobody has replied
Purchased item
Limited Edition Charles Lerclerc Racing Paracord Buddy Keychain
"I have not received my order still since Dece..."
Lindsey S.
Appalling company - will never recommend, in fact would actively discourage anyone from using!
Purchased item
Deadpool Paracord Buddy Keychain
"Customer service is non-existent, communicati..."
Kelly W.
Waited months and never arrived
Purchased item
Lando Norris 2025 Nano Helmet
"Didn’t receive it"
Stephanie F.
I had purchased from you before, and was happy, which is why I repurchased. This time, however, I did not receive what was described. I am very disappointed.
Purchased item
Limited Edition Silverstone Powercord Buddy
"I did not get this phone clip. It wasn’t in m..."
Renae D.
Online shop was easy
Purchased item
Nano Helmet Bundle
"Super happy, I can't wait to gift them to my..."
Youree Y.
No customer service whatsoever.
Purchased item
Piastri 2025 Nano Helmet
"All is great now but the delay and no respons..."
Pippa C.
The items are great and I really appreciate the craftsmanship. They took a long time to arrive (6 weeks), which would have been less frustrating if I’d received an update whilst waiting for them.
Purchased item
Limited Edition Silverstone Powercord Buddy
"Will be great for telling which cable is mine"
Steve M.
Easy to order, excellent quality.
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"A great little keepsake!"
Victoria L.
I’ve explained it already, it took far too long to arrive.
Purchased item
Denver Broncos Paracord Buddy Keychain
"The product itself is fine and I’m happy with..."
Louise H.
Long delay in items arriving then one was not even what I ordered
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"Wrong item sent ordered Lando Norris all item..."
Coralie W.
I didnt think that it would take so long to arrive but I do appreciate that I ordered it around Christmas so I'm sure there was a backlog xx
Purchased item
KA MER Paracord Buddy Keychain
"Took a while to arrive but worth waiting look..."
Thomas W.
Paracord Buddy uk are great. The US Postal Service not so much.
Purchased item
Nano Helmet Bundle
"Great looking would like more options."
Hayden R.
As prior.
Purchased item
Limited Edition Silverstone Powercord Buddy
"Communication was fkn atrocious. Didn't hear..."
Henry B.
Zero communication, 2 month wait. No reply’s to emails absolute joke of a company.
Purchased item
Limited Edition Silverstone Powercord Buddy
"Two month wait zero response to emails and qu..."
Ian R.
Terrible customer service
Purchased item
LH FER 2025 Racing Paracord Buddy Keychain
"Great little product absolutely awful service..."
Alex S.
Good experience but ordered during backlog
Purchased item
Nano Helmet Bundle
"The final detail for the display"
David G.
Everything shipped quickly and was as good as advertised
Purchased item
Nano Helmet Bundle
"Love the multi pack. Had helmets for nearly..."
David G.
Everything shipped quickly and was as good as advertised
Purchased item
Lando Champion Nano Helmet
"Great replica of Lando's championship helmet!"
Kate C.
Didn't receive the lights
Purchased item
Nano Helmet Bundle
"The helmets are fab, but the lights weren't i..."
Craig B.
Would have been better if delivery was faster. Felt let down with that part of the service.
Purchased item
Lando Champion Nano Helmet
"Product was great but delivery time was too l..."
Natalie W.
Never arrived and no response to my email
Purchased item
Lando Champion Nano Helmet
"Never arrived!
Have emailed but not received..."
Ethan C.
Website works great, but I had no updates until about the day before they arrived, I felt bad about emailing to complain about lack of updates, though
Purchased item
Lando Norris 2025 Nano Helmet
"Took a month with no update but when it arriv..."
Emma G.
Na
Purchased item
Baby Yoda Paracord Buddy Keychain
"The order did take a long time to get here it..."
Samuel G.
Order not recieved
Purchased item
Limited Edition Silverstone Powercord Buddy
"I still have not recieved this order. Ordered..."
Annalise A.
Efficient website and quick turn around from ordering to delivery
Purchased item
Lando Mega Bundle
"Amazing bundle"
Steve W.
Didn’t receive 1 of my items
Purchased item
Limited Edition Lights Out Powercord Buddy
"I didn’t receive this item"
Fiona A.
Awful customer service, I can’t comment on the product as I had it send back from the customs check point because it had taken so long to arrive and I had no communication from the company.
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"My order took over a month to even be sent to..."
Ricardo Monteiro N.
Top
Purchased item
Nano Helmet Bundle
"Top"
Nicola F.
As before.
Purchased item
New York Giants Paracord Buddy Keychain
"Took far too long to arrive & the packaging w..."
Nathan H.
Great
Purchased item
Nano Helmet Bundle
"Fantastic product great finish will definitel..."
Paracord Buddy UK store reviewsVisit store