Shader Australia Store review | Loox

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Aaron D.
Will certainly give a 5 star review if communication and order was fulfilled.
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"Still waiting on the Towel to arrive, its bee..."
Aaron B.
Sever the product and answer the queries of it not been delivered ….. happy to take money for not product will not recommend to anybody
2 x Shader + 2 x Free Towels Bundle
Purchased item
2 x Shader + 2 x Free Towels Bundle
"Actually deliver the product have tried over..."
Angela K.
No response to email besides wanting a review. I have not received the Free Towel
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"Have sent multiple emails , NO free towel rec..."
Debbie G.
Would not recommend did not receive item. Now asking me to review. Not sure what I’m reviewing. Total scam
The Shader
Purchased item
The Shader
"Very bad service. Ordered this item over a ye..."
Simone V.
Money taken, no item recieved, and no response to my many emails.
The Shader
Purchased item
The Shader
"Send my order."
Rikki-lea P.
Terrible customer service because it’s non existent
Ultimate Beach Bundle
Purchased item
Ultimate Beach Bundle
"Maybe actually respond to emails, send produc..."
Emily U.
I still haven’t received my order placed 21/11/25. Christmas presents that don’t exist and have been scammed out of over $200.
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"I placed my order on the 21/11/25, over $200..."
Louise D.
EXTREMELY POOR. NO COMMUNICATION, NO ORDER RECEIVED YET KEEP GETTING EMAILS ASKING "HOW WAS YOUR EXPERIENCE" WELL IT WAS NON EXISTENT!!!!! WOULDN'T BUY AGAIN, WOULDN'T RECOMMEND AND WOULD WARN PEOPLE IT'S A SCAM
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"HAVEN'T RECEIVED ITEMS AT ALL AND IT'S BEEN O..."
Donna M.
Your help team need to step up and answer emails!
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"You can improve by sending what I ordered, I..."
Karen S.
Never received goods scammed out of my money
The Shader
Purchased item
The Shader
"I have never received my order or any respons..."
Sarah-jane M.
I bought & paid for this item almost a year ago & I got it after Christmas 2025. When I complained to the company via email & Facebook no response at all. I thought I lost my money & truly wish I had contacted PayPal to get my money back. Don’t buy unless you want to wait 11 months to get it!!
The Shader
Purchased item
The Shader
"The product is hard to use does not open full..."
Darren A.
Shipping was a little longer than expected
Shader Bundle
Purchased item
Shader Bundle
"Great for around the pool"
Deborah M.
Post time was average, emailed twice regarding wrong colour with no reply.
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"Ordered the leopard print but received grey...."
Vera I.
I did not ever receive my order and I have emailed several times with no response whatsoever in regards to my order or for my request for a proof of delivery.
The Shader
Purchased item
The Shader
"I never received the order and have sent seve..."
Aubrey R.
SCAM COMPANY
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"This website is a scam and the product was no..."
Hayley F.
No one responds to emails. No communication after lodging a complaint.
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"I ordered a beige twin pack and when it arriv..."
Hayley E.
No response to multiple emails re undelivered goods
Shader – Premium Sun Shade
Purchased item
Shader – Premium Sun Shade
"Delivery was never made, contacted shader mul..."
Nicole D.
Do they even exist??
The Shader
Purchased item
The Shader
"I couldn’t give zero stars. I’ve sent multipl..."
Catherine S.
No response
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"I still have not received my order. I want a..."
Sarah T.
10/10
Ultimate Beach Bundle
Purchased item
Ultimate Beach Bundle
"Seriously 10/10 product! I go the beach often..."
Tiffany J.
nope
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"I emailed shader 5 times asking for the FREE..."
Chris P.
Communication & service terrible !
Sand-Free Towel
Purchased item
Sand-Free Towel
"I ordered the leopard print towel as you know..."
Shannon A.
I haven’t received my order
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"I haven’t received my order"
Kathy K.
As per previous comments, Ordered never arrived, sent multiple emails no response, no phone number to call. SHOCKING - NO Customer Service. from the reviews on Insta and Faceook, seems like everyone that commented had the same issue
The Shader
Purchased item
The Shader
"Item not recieved. No answer to multiple ema..."
Elisa M.
Please send my towel!
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"I had a deal that was supposed to have a free..."
Hannah K.
I STILL HAVENT RECIEVED MY ORDER, ITS NOT EVEN SHIPPED YET AND ITS BEEN 6 MONTHS AND NO ONE WILL REPLY TO ANY OF MY EMAILS!!!!
The Shader
Purchased item
The Shader
"I placed this order in September. Its now Jan..."
Jane E.
See my review. Ordered on 5 March 2025 and half of order arrived on 15 January 2026. Someone needs to call me immediately 0409871475.
The Shader
Purchased item
The Shader
"DO NOT ORDER FROM THIS COMPANY. I ordered tw..."
Kylie P.
I would really like to receive the Shader that I ordered in November last year and paid for. I have had no correspondence advising of delays with my order or any responses to emails. Very disappointing.
The Shader
Purchased item
The Shader
"I ordered a Shader in November 2025 for a Chr..."
Nicole C.
Order never came!!!
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"My order didnt ever show up!! Ordered it exac..."
Crystal S.
Absolutely terrible. Very disappointed in the absence of a response. Took my money and did not send the product!!!
The Shader
Purchased item
The Shader
"You could answer emails!! 2 x orders placed a..."
Suzanne S.
TERRIBLE company to deal with. Don't respond to emails and my order NEVER arrived after two months. This must be a scam!
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"After ordering two Shader's on 28 November 2..."
Anne H.
No
2 x Shader + 2 x Free Towels Bundle
Purchased item
2 x Shader + 2 x Free Towels Bundle
"By answering emails. I have had no contact fr..."
Shayna W.
Haven’t received my order and haven’t heard anything from anyone other than wanting a review so here it is. Shit company!!
The Shader
Purchased item
The Shader
"Still haven’t received my order that I placed..."
Rebecca C.
Ordered on 27th November received 28th January. Couldn't give these as Christmas gifts and summer is almost over. No response from multiple emails sent to your company. Worst customer service I have ever experienced.
The Shader + FREE Towel
Purchased item
The Shader + FREE Towel
"Improve your customer service and respond to..."
Sharon L.
No goods received and no refund provided
The Shader
Purchased item
The Shader
"Payment was processed but The order was never..."
Lesley M.
Not received order and you email me as if I have. Very worrying
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"I have not received my order at all please he..."
Amanda D.
Read my previous response
Twin Shader Pack – Better Together
Purchased item
Twin Shader Pack – Better Together
"The photo provided for this review is of noth..."
Maree S.
Zero customer service
The Shader
Purchased item
The Shader
"Actually deliver my order 8821 paid on 16-11-..."
Monique G.
This company is a joke!!!!
Shader Bundle
Purchased item
Shader Bundle
"Honestly this company has been a nightmare af..."
Jocasta K.
Please reply to my emails as to when I will receive my order of 2 beige shades ordered in November.
Beach Tote Bag
Purchased item
Beach Tote Bag
"Received Tote bags but still not received pre..."
Shader Australia store reviewsVisit store