Stephanie N.
As stated before over 20 correspondence and request for a refund for over 3 weeks l. Horrible coustmer service
Purchased item
Shipping Protection
"I've shipped my items back over 3 weeks ago and have been going back and fo..."
Full Shine store reviewsSee product reviews
Amanda H.
Quality does not reflect the price of the extensions. Better quality with other brands half the price. Too much thinning at ends and glue on extensions where it shouldn't be.
Purchased item
FullShine Silk Sleep Cap with Elastic Drawstring
"There is glue on the extensions up to inches down from the tape that was ha..."
Hailey C.
Shopping experience and discounts were great. Customer service response time is lacking.
Purchased item
Top Virgin Sew In Weft Brazilian 100% Real Human Hair Extensions Bundles Medium Brown (#4)
"Length was correct. Quality is the hair was great. Color does not match the..."
Nicole F.
REP I'M DEALING WITH BY EMAIL TO RETURN SENDS TOO MANY EMAILS TRYING TO GET ME TO KEEP PRODUCT.
Purchased item
Sew In Hair Weft Bundles 100% Remy Human Hair Balayage Highlights (#2/8/2)
"THE PRODUCT IS AWESOME. UNFOURTNATELY I AM RETURNING DUE TO THE PART. HOWEV..."
Franci J.
Trying to get a refund.. sent pics and emails back and forth but so far no info on how to return the product.
Purchased item
6x7 Inches Virgin Human Hair Toppers Mono Base Balayage Blonde #3/8/22
"Wrong color for me... the blonde was too gold for my complexion. I'd say th..."
Rodney B.
...
Purchased item
Shipping Protection
"..."
Samantha B.
Customer service was horrible. Never use them.
Purchased item
Virgin Genius Weft Hair Extensions Blonde Highlights #P8/60
"Only received half my order. Customer service pieced together a staged phot..."
Farida F.
N
Purchased item
Clip in Extensions 100% Remy Human Hair 7 Pieces Balayage Highlights (#6/60/6)
"I need to order and both need to return did not here any return address ??..."
Hailey I.
It was great?
Purchased item
Virgin XO Invisible Weft Butterfly Weft Extensions Bleach Blonde #60
"Thank you so much zed for your efforts 💗"
Mary K.
The absolute BEST shopping experience and customer service !!
Purchased item
Shipping Protection
"The customer services is exceptional! I had placed my ordered and then rea..."
Brenda M.
take forever to get here and when they got here they look so cheap
Purchased item
Shipping Protection
"I feel like I payed to much for some cheap looking extensions!!"
Tamara W.
You sent me gray extensions for my blonde hair!!! And of course i ordered blonde. What a joke!!!!
Purchased item
Straight I Tip Hair Extensions Pre Bonded 100% Virgin Human Hair White Blonde #1000
"I will never order from your company again. I am putting the situation in s..."
Amanda D.
Shipping was fine received the wrong thing
Purchased item
Virgin Genius Weft Hair Extensions Off Black #1B
"They were supposed to be curly and they aren’t! Very disappointed to spend..."
Susanna L.
Everything went smoothly
Purchased item
13x13cm Human Hair Toppers Mono Base Ombre Blonde #10/613
"I do think that the brownish upon the topper is a little too much"
Dina M.
Easy to shop and pick what you want, just takes a long time to ship.
Purchased item
Clip in Extensions 100% Remy Human Hair 7 Pieces Darkest Brown (#2)
"It took a very long time to get my order. About a month. The color started..."
Queen A.
Customer service was bad
Purchased item
Shipping Protection
"Did nothing for me"
Grace C.
Kept asking for exchange never got back to me
Purchased item
Shipping Protection
"H"
Sara B.
Easy to navigate website. Nice photos that represent actual item. Fast delivery. Good communication. Quality product!
Purchased item
6x7 Inches Virgin Human Hair Toppers Mono Base Balayage Brown #4/4/27
"Love the thickness and quality of the hair! Definitely ordering again."
Kim K.
Costumer service is amazing
Purchased item
Virgin Injection Tape in Hair Extensions Brown Balayage #4/8/27/4
"I love this hair"
Sheryl S.
customer service was easy to deal with, the tape in extensions are nice, but the topper i bought was bad...
Purchased item
Shipping Protection
"looked very very fake"
Priscila B.
My experience was great.
Purchased item
PU Seamless Clip in Extensions 100% Remy Human Hair 8 Pieces Balayage Highlights (#4/24/4)
"It ws 100% match to my color, I have washed a few times and the quality is..."
Heather H.
Shipping was dast
Purchased item
Fusion Nail U Tip Human Hair Extensions 100% Remy Hair Balayage (#3/8/22)
"Hello, the hair is nice but every time I brush with the extensions brush I..."
Bailey W.
Fantastic!
Purchased item
Sew In Hair Weft Bundles 100% Remy Human Hair Balayage Highlights (#2/8/2)
"Superb quality!"
Shera J.
Customer service is-9
Purchased item
Shipping Protection
"Still waiting for a refund"
Elizabeth C.
This is the first time they don't like the color and I shine and the hair broken
Purchased item
3x5 Inches Human Hair Toppers Mono Base Balayage Blonde #3/8/22
"Hi I don't it's too dark and my sister and I chained a little bit of color..."
Jessica G.
There should be a better way to communicate with customer service
Purchased item
Clip in Extensions 100% Remy Human Hair 7 Pieces Darkest Brown (#2)
"I bought this for my daughter‘s wedding when I received them they seemed a..."
Nora H.
Love it
Purchased item
Shipping Protection
"Absolutely love it amazing"
Amanda H.
i’ve had the the worst experience try to reach out to them for a month they will not respond. They will not put the return address on the website and when you look up the website, it’s a different address than the return address and then they try to keep your product.. this place is a scam.
Purchased item
Shipping Protection
"The customer service is useless. I’ve tried to send back the product for a..."
Erica P.
When I asked for a return, I was given nothing but trouble. Nobody wanted to help me.
Purchased item
Shipping Protection
"The hair is very synthetic and fake and when I asked about a return, I was..."
Gina P.
Great product
Purchased item
13x13cm Human Hair Toppers Mono Base Darkest Brown #2
"Topper looks very natural; it feels like a human hair."
Vicki G.
It was great and I will buy from them again this is my 2nd time
Purchased item
Clip in Extensions 100% Remy Human Hair 7 Pieces Brown (#4)
"The color was exactly what it said it was the hair came packaged neatly I l..."
Jennifer E.
Shopping was fine just the product is not for me
Purchased item
3x5 Inches Virgin Human Hair Toppers Mono Base Darkest Brown #2
"Just not for me looks to fake my hair is too thin to blend well. I’ll be re..."
Becki E.
The swatches do not match & I can’t send them back
Purchased item
Shipping Protection
"It does not match & I can’t send it back"
Julia F.
It was good.
Purchased item
3x5 Inches Human Hair Toppers Mono Base Balayage Blonde #3/8/22
"The color is lighter than it looks on the site.."
Elizabeth E.
Poor
Purchased item
[Pre Order] 6x6 Inches Virgin Human Hair Toppers Fishnet Base Balayage Brown #4/4/27
"The product was nothing close to what was advertised and your customer serv..."
Sheila M.
Ok
Purchased item
Virgin XO Invisible Weft with PU Hole Hair Extensions Blonde Highlights #P19/60
"So far my purchases have worked out and have blended well"
Kaitlyn H.
Ask your team member Zed and I’m sure he can share all of the troubles I encountered
Purchased item
Virgin Genius Weft Hair Extensions Balayage Brown #BM
"Na"
Fawzeh A.
❤️❤️❤️
Purchased item
[Pre Order] 6x6 Inches Virgin Human Hair Toppers Fishnet Base Balayage Brown #2/8/2
"The ordering and shipping process was smooth, easy, and very professional...."
Anahi C.
I love it
Purchased item
Auburn Red Clip in Extensions 100% Remy Human Hair 7 Pieces (#550)
"Love it"
Brianna T.
Was very disappointed and will be returning
Purchased item
Virgin Genius Weft Hair Extensions Copper Red #33
"Hair is very thin"
Full Shine store reviewsVisit store