Latorshia
The shopping experience was simple and gave many options to choose from. The shipping was great as well and arrived on time.
Purchased item
The Prospector
"We love it! It was for my husband and he is t..."
Thorum store reviewsSee product reviews
Sarahi
Easy process!
Purchased item
The Atlas
"My husband loves the ring!"
Louise
Overall great experience. Would recommend 👌🏽
Purchased item
The Odin
"My husband loves it! He needed a ring replace..."
Greg
Easy to order with fast shipping.
Purchased item
The Straight Shooter
"Great fit with a modern look."
Susie
Terrific
Purchased item
The Terra
"My husband loved it
He had lost his wedding r..."
Jon
LOVE THIS RING
Purchased item
The Sterling
"Love this ring!"
Shasta
đź‘Ť
Purchased item
The Stormlight
"đź‘Ť"
Lindsay
Great quality and amazing customer service
Purchased item
The Osiris
"We love the look of this ring! It’s durable a..."
Katherine
The site is excellent and the customer service is even better. I screwed up my sizing and exchanging it was a breeze.
Purchased item
The Apollo
"Just a gorgeous ring in every way. My partner..."
Reagan
Everyone was very helpful and gave quick responses. The website was also very easy to navigate
Purchased item
The Legend
"Thorum was so helpful and gave quick response..."
Cathie
Great experience product was as expected.
Purchased item
Thorum Ring Sizer
"Beautiful ring sizer!"
Devin
Constant surprise. More money needed. Mistakes made. Ring quality poor; especially Freya.
Purchased item
Warrantied Ring Replacement
"It took no kidding30 emails and when it came..."
Maya
Quick, easy, elegant.
Purchased item
Thorum Ring Sizer
"Great"
Crystal
Love the selection of rings
Purchased item
The Rocky Top
"The ring shipped quick. My boyfriend loved th..."
Andrea
Amazing customer support, and beautiful high quality products
Purchased item
Black Meteorite
"Absolutely beautiful ring. My fiance loves it..."
Kam
Quality product, I'm presently surprised
Purchased item
The Wanderer
"Very comfortable and durable"
Blair
The return policy - paying the fee for a ring that overall we are not happy about.
Purchased item
Ring Exchange
"The ring is much different in person. A diffe..."
Brenda
Great experience! Easy to order
Purchased item
The Asteroid
"Exactly what we were looking for for!!"
Amy
It was super easy & affordable
Purchased item
The Rebel
"My fiancé Loves the ring m. We still haven’t..."
Faith
Easy to work with
Purchased item
The Monaco
"Great service, fast shipping, great quality!"
Jacob
Couldn't ask for a better experience.
Purchased item
The Sawyer
"I love the ring. It's rustic. Not too flashy...."
Yamenah
Very fast and professional
Purchased item
The Armstrong
"Gorgeous ring, fits great"
Guadalupe
Great service and fast shipping!
Purchased item
The Direwolf
"My fiancé loved it!! Just like the photos"
Sheryl
Good selection, easy to communitcate with, great customer service.
Purchased item
Ring Exchange
"It was so easy to do the exchange being able..."
Lindsay
All emails were very informative, the time form when I ordered it to delivery was very quick.
Purchased item
The Minimalist
"It’s perfect, and love that it comes with a s..."
Emily
My husband lost his first ring, with the warranty, we were able to replace it!
Purchased item
Warrantied Ring Replacement
"LOVE IT!"
Anthony
Great customer support
Purchased item
Warrantied Ring Replacement
"Switched to the Fjord in order to not have th..."
Priscilla
Easy and simple.
Purchased item
The Odin
"This is the ring my fiancé chose as his band...."
Kathryn
Overall, my experience with the company has been positive from a customer service standpoint. They were easy to work with, responsive, and processed the warranty replacement without pushback. However, I do take issue with having to pay $5.28 for a “lifetime” warranty replacement, especially given that the failure appears to be a product defect rather than wear and tear. More importantly, the quality of the ring itself is the bigger concern, which overshadows the otherwise good customer service.
Purchased item
Warrantied Ring Replacement
"Beautiful design, but very poor durability. T..."
Craig
Great job!
Purchased item
The Atlas
"Love it!!"
Larry
Easy purchase. Great follow up on order status.
Purchased item
Black Barrel Set
"Great rings. Beautiful high quality!"
Samita
Clear product descriptions on the site. Lots of cool options Ring sizer to build confidence in the purchase. Discount to take action. Post-sale ring care tips (and products) Overall a well thought through user journey.
Purchased item
Thorum Ring Sizer
"Great way to size my ring."
Caitlin
Easy to exchange ring size
Purchased item
The Lancelot
"Love the look and the touch of rose gold. Als..."
David
Customer service and delivery was fast and outstanding
Purchased item
Charcoal Necklace
"The necklace is awesome and made well and del..."
Daniel
Loved all the options. Very reasonably priced for quality products!
Purchased item
The Magnus
"Such a beautiful ring!"
Kimberly
Great overall experience!
Purchased item
Forged Meteorite
"The ring is beautiful! It shipped quickly and..."
Emily
Easy to navigate, good selection, excellent prices
Purchased item
Thorum Ring Sizer
"Made it really easy to figure out what size w..."
Tom
I’m happy
Purchased item
The Martin
"I’m happy."
Russell
Easy peasy.
Purchased item
Black Meteorite Set
"The rings are beautiful, but they're too big...."
Michele
Customer service was great in checking our order after it was pending for over a week.
Purchased item
The Meteorsaur
"My fiancé got ring envious and as we are comp..."
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