Sylvia R.
Wonderful
Purchased item
Morning Wave Wood Jigsaw Puzzle
"Hours of pure fun. Fantastic quality!!"
Puzzle Lab store reviewsSee product reviews
Tim C.
The store is very well presented and the staff were terrific. This product needs some explaining to entice the customer. Had he not engaged with us, we could have very easily walked through and out. Your staff were very friendly and sold it.... in a positive, engaging way. Not heavy handed at all.
Purchased item
Piñata Heart Wood Jigsaw Puzzle
"I didn't realize these puzzle pieces are only..."
Hunter M.
Staff was very helpful and informative. Was sold out at the time but recommended we could order and pick up next day or so
Purchased item
Peacock Reverie Wood Jigsaw Puzzle
"Great puzzle, lots of fun to work on"
Linda G.
Store personnel were lovely and it was fun to browse.
Purchased item
Garden City Wood Jigsaw Puzzle
"I liked it and I didn't. It was fun and som..."
Kathy C.
Excellent -
Purchased item
3D Wooden Flower Puzzle: Pink Rose
"While visiting Victoria in July, I picked out..."
Kristyn I.
The person in the store was helpful and easy to work with.
Purchased item
Burl & Blossom
"Some of the most beautiful puzzles I have eve..."
Sarah B.
Friendly, helpful staff, good store layout, great display of available puzzles
Purchased item
Quiet Paws Wood Jigsaw Puzzle
"Nice puzzle. Challenging but not frustrating..."
Alex N.
Such a great store environment, love how unique the products are, how they support artists, and the wide variety of puzzles and games in the shop! Owners and staff are great too!
Purchased item
3D Printed Gear Sphere Fidget Large
"Loved the product — great quality and tons of..."
Janet S.
This is a lovely puzzle which test your skill and a real brain teaser
Purchased item
Net of Being
"This is a wonderful puzzle which I really enj..."
Scott C.
This is my fourth puzzle from this company. Like the others, it is impeccably made and just plain beautiful.
The store personnel were very willing to listen to my desires and then point out puzzles that I might like.. I walked out the door with this puzzle and will be back for more.
This store is a credit to Victoria BC and I strongly recommend all puzzlers visit.
Purchased item
Songbirds Wood Jigsaw Puzzle
"This is my fourth puzzle from this company. L..."
Antoine W.
I love the fact that your puzzles are displayed like works of art, very beautiful paintings! It shows them off so well and the sofa corner to do a puzzle on site what a great idea! If I could I would come to your shop every day!
Purchased item
Pixel Peaks Wood Jigsaw Puzzle
"This isn't my first or last puzzle I've bough..."
Customer
Associates were very helpful. I had never seen a place like it where you could sit and work on a puzzle.
Purchased item
Whole Year Puzzle
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Tim J.
Discovered the store while in Victoria (far from home). But I am sure I will continue to work with them through the online portal.
Purchased item
Moon Light / Plant Sight Wood Jigsaw Puzzle
"Challenging puzzle - but that is why I bought..."
Customer
So kind and you can try some samples!
Purchased item
Whole Year Puzzle
"It’s amazing! You can do it everyday and also..."
Ken P.
Very friendly/ helpful /informational
Purchased item
Supernova - Metal Puzzle | Puzzle Master Metal Puzzles
"Got this one pretty fast!!! Was all about see..."
Brenda N.
I really appreciated that--due to a miss-communication--you corrected the mistake in the recipient's address! With many thanks for doing that!!!
Purchased item
Papa Bear Wood Jigsaw Puzzle
"It was a gift for my brother & he's working o..."
Gina L.
It was fun to look at the options and get to try out a puzzle while we were in the store. Once we sat down we were hooked!
Purchased item
Adventure Awaits Wood Jigsaw Puzzle
"We are a family of puzzlers and we absolutely..."
Bryan S.
Love the puzzle, love the store, love the staff/owners.
Purchased item
Hanayama Legend of Zelda Master Sword (Level 6)
"Love the puzzle, love the store, love the sta..."
Chris
The rep (was brand new) was outstanding - so nice/lovely to everyone in store was shocked when I found out he'd just started!
Purchased item
Frozen Fir Wood Jigsaw Puzzle
"Its beautiful and I may look to frame it but..."
Victoria V.
Amazing people & an amazing space!!
Purchased item
Whorl of Transformation Wood Jigsaw Puzzle
"I bought it for a work event, and people had..."
Alicia O.
Unique / great store whether you’re a local or just visiting
Purchased item
Rare Moon Wood Jigsaw Puzzle
"Great"
May H.
Seamless, no hassle purchase.
Purchased item
Northern Reflections Wood Jigsaw Puzzle
"Absolutely loved this puzzle. It was so much..."
Greg W.
Staff was super friendly and helpful. Love the vibe!
Purchased item
Whole Year Puzzle
"My son and I compare solutions each day. I’m..."
Karen K.
Helpful and very welcoming
Purchased item
Island of Elements Wood Jigsaw Puzzle
"Challenging but fun and beautiful when you ju..."
Judy S.
Very easy - too many choices!
Purchased item
Quiet Paws Wood Jigsaw Puzzle
"A little challenging but done relatively quic..."
Lynne Jones A.
Great staff and so much fun to visit the store and see all the puzzles on the walls!
Purchased item
Pickle Boat Wood Jigsaw Puzzle
"Just challenging enough"
Thomas H.
Good shopping experience
Purchased item
Feline Fever Wood Jigsaw Puzzle
"It very nice"
Bernadette M.
Very easy!
Purchased item
Fireweed Friend Wood Jigsaw Puzzle
"The easiest of the puzzles I've finished so f..."
Customer
If you have an opportunity to visit one of their store(s) (Idk if there are more, I'm just assuming), take it. Literally, could spend days in that place. Will go again. Also- the gentleman working there was freakin' awesome. I (also) assume that any one working at one of their locations (again, if there are more) will probably be that way. It is a love of the puzzle that binds us.
Purchased item
Hanayama Legend of Zelda Master Sword (Level 6)
"10 out of 10"
Ellen A.
Great service
Purchased item
Hometown Showdown Wood Jigsaw Puzzle
"Our grandson loved this puzzle. He plays hoc..."
Customer
Very helpful staff
Purchased item
Supernova - Metal Puzzle | Puzzle Master Metal Puzzles
"Well made and sturdy puzzle. Fun to solve."
Suzanne H.
Easy to shop so many beautiful products;)
Purchased item
Custom Baby Wood Jigsaw Puzzle
"What a sweet and thoughtful gift you’ve made..."
Nidhi R.
Was going to step in for a few minutes and check out the shop, ended up falling in love with it. The staff is super friendly!
Purchased item
Moon Light / Plant Sight Wood Jigsaw Puzzle
"The puzzle is absolutely beautiful! The mater..."
Alberto J.
good customer service and great store
Purchased item
Net of Being
"its a great puzzle to make , I enjoy it."
Andrii K.
Great shop!
Purchased item
Net of Being
"I thought it will be even more hard, but I gu..."
Jennifer B.
I've given my review earlier!
Purchased item
Custom Wood Jigsaw Puzzle (Plain)
"The folks at Jigsaw Lab were so wonderfully h..."
Customer
Had an amazing time visiting the store. It was probably the best shop in down town Victoria that we visited! Glad we stumbled upon it!
Purchased item
Whole Year Puzzle
"This is SUCH a fun puzzle! It’s perfect to de..."
Penny B.
Such helpful and engaging staff!
Purchased item
Art Kit: 3D Whale
"I bought the puzzle for my granddaughter’s bi..."
Customer
A beautiful and unique store, wish I had one class by.
Purchased item
Whole Year Puzzle
"Such a great gift! I wish I could buy more bu..."
Petra B.
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Purchased item
Boogie Beach Puzzle Boxes
"We have done many of your puzzles and truely..."
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