Ordered waders using Orvis size chart, they were shipped promptly. Tried waders on and found them to be too big, sent them, back for refund. Next smaller size no available. Went to local Orvis store found same waders next smaller size. Bought them for same price. Received refund when waders were received as per return credit rules. No delay or problem getting refunded. Problem caused by Orvis size chart not the store.