I bought it from amazon because I had a substantial gift card. The bike arrived damaged. I contacted Zizzo, and they were incredibly helpful, sending me a mailing label, paying for shipping it back, and sending me a new one as soon as the first one was under way. That bike arrived in perfect condition.
I love this bike! The fold is easy, and it rides well on pavement, dirt roads, and dirt trails.
It fits easily in the trunk of my Hyundai Elantra.