Stephen V.Verified
Awful customer service
Purchased item
Horizon - Merino Wool Hoodie
"Never received order. Awful customer service."
Hilltop Nord store reviewsSee product reviews
Beth W.Verified
Great product and too a long time to receive it. I ordered it a month before Christmas and it didn’t arrive until afterwards. I didn’t realize it was coming from China—I should have ordered it sooner to allow more time for shipping
Purchased item
Arden - Merino Wool Hoodie
"I bought this for my wife, and she loves it!"
Roger J.Verified
Took forever to receive
Purchased item
Arden - Merino Wool Hoodie
"Poor craftsmanship. Seams poor and cut is box..."
Mark B.Verified
Easy to make the purchase
Purchased item
Aspen - Cashmere Jacket
"Shipping fine."
Rick K.Verified
took a long time to get delivered and i'm underwhelmed by the product's quality.
Purchased item
Cloud - Cashmere Merino Zip Up
"quite heavy and doesn't feel like quality cas..."
Saeed A.Verified
Very cheap quality and i don’t recommend
Purchased item
Cloud - Cashmere Hoodie
"The product its not same quality of the pictu..."
Kameel R.Verified
Easy to navigate site. Great variety and values.
Purchased item
Alpina - Merino Shawl
"Outstanding quality and comfort. Fine value...."
Vicenta A.Verified
Product did not meet expectations
Purchased item
Shipping Protection
"Wasn’t cashmere as promised. Shrunk after ha..."
Clemencia P.Verified
I did not like your product, it looks and feels very cheap and the smell is terrible, I do not recommend it and I will not buy from you again.
Purchased item
Shipping Protection
"I did not like your product, it looks and fee..."
Dana S.Verified
Size and quality 10, shipping was slow. But worth the wait!
Purchased item
Cloud - Merino Pants
"These are great thick wool joggers and I love..."
John G.Verified
Everything was so easy and shipping was quick.
Purchased item
Archer - Merino Hoodie
"The best sweater ever! It's very stylish yet..."
James H.Verified
👍
Purchased item
Arden - Merino Wool Hoodie
"Top quality, looks and feels great."
Darren S.Verified
Awful
Purchased item
Cloud - Cashmere Hoodie
"It was awful. I ordered an XL and the equival..."
Jason K.Verified
No tracking updates, took over a month to get the product
Purchased item
Cloud - Cashmere Hoodie
"Poor quality, cheap packaging"
Cybil S.Verified
-
Purchased item
Alpina - Merino Shawl
"I like it however it took a while for it to s..."
Jeff W.Verified
DONT USE THIS COMPANY
Purchased item
Arden - Merino Wool Hoodie
"I received the hoodie after much delay. It di..."
John R.Verified
Awful product. Do not buy
Purchased item
Arden - Merino Wool Hoodie
"Awful product. Very cheap. Do not buy. False..."
Pamela H.Verified
False advertising
Purchased item
Cloud - Cashmere Hoodie
"Not CASHMERE AS ADVERTISED.
IT SAYS WOOL ON..."
Paul S.Verified
Lengthy but arrived.
Super cheap packing
Purchased item
Horizon - Merino Wool Hoodie
"It has no wash instructions and shrunk and no..."
Malard R.Verified
Très bien
Purchased item
Ashford - Merino Wool Jacket
"Perfection"
Russell M.Verified
Great Comms
Purchased item
Horizon - Merino Wool Hoodie
"Lovely quality great customer service - first..."
Hanna S.Verified
Awful, not recommend anyone buying anything from here ever again!
Purchased item
Cloud - Cashmere Hoodie
"Delivery date - was never specified, received..."
Scott H.Verified
Customer service has been super responsive to my questions
Purchased item
Cloud - Cashmere Hoodie
"Love the style the fit and the quality"
Florian V.Verified
Quick shipping and good quality
Purchased item
Cloud - Cashmere Hoodie
"Very Good quality
100 % top"
H.Verified
Late getting to me.
Purchased item
Arden - Merino Wool Hoodie
"Comfortable but no care tags. Not sure how be..."
Glen W.Verified
Easy and quick check-out process. Shipping was quick as well.
Purchased item
Cloud - Merino Pants
"Great quality! Super warm yet breathable. Had..."
Giordana M.Verified
Great
Purchased item
Cloud - Merino Pants
"Good"
Sander V.Verified
Good
Purchased item
Cielo - Cashmere Hoodie
"Great"
Judy E.Verified
It was a little confusing about the shipping.
Purchased item
Arden - Merino Wool Hoodie
"After ordering and reordering I finally figur..."
Ana Maria R.Verified
i have not received the items. how do you dare to ask how was the service, this order and a previous one (total over 480 euros) were deduced from my crecit card AND NEVER DELIVERED!!!
Purchased item
Cloud - Cashmere Hoodie
"I HAVE NOT RECEIVED MY ORDER. NOT THIS NOR AN..."
Aaron W.Verified
Item never showed up.
Purchased item
Archer - Merino Hoodie
"This item never showed up and it's probably a..."
Jared R.Verified
Bad product.
Purchased item
Archer - Merino Hoodie
"size was off and pockets misrepresented photo..."
Fran M.Verified
Never received my order
Purchased item
Arden - Merino Wool Hoodie
"I have not receivd my order. Where is it. I..."
Cindy E.Verified
Great customer service
Purchased item
Alpina - Merino Shawl
"Beautiful, well made wrap!"
Kash V.Verified
experience ok to buy
but I wonder if you will replace my hoodie now that the ends have come off from my hoodie string !
Purchased item
Archer - Merino Hoodie
"the stainless steel ends of the hoodie string..."
Peter W.Verified
took forever for the product to get here and sizing is way off. My usual size was super tight on me to the point I could not get it on
Purchased item
Shipping Protection
"Overall shopping experience was not good. Pr..."
Adam P.Verified
Not what I was expecting, the fabric was also misleading as it says 100% wool not cashmere. I’d like my money back
Purchased item
Aspen - Cashmere Jacket
"Not what I was expecting, the fabric was also..."
Kyle N.Verified
Product was not represented correctly!
Purchased item
Cloud - Cashmere Hoodie
"Far too small and poor quality. Wasn't worth..."
Romell B.Verified
Received garnet in reasonable time
Purchased item
Cloud - Cashmere Hoodie
"The quality is good but not great."
Betsy C.Verified
Fare
Purchased item
Arden - Merino Wool Hoodie
"Delivery time was unacceptable. When it did a..."
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