Hilltop Nord Store review | Loox

Hilltop Nord store reviewsSee product reviews

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Claudia C.Verified
Received the item on time.
Alpina - Merino Shawl
Purchased item
Alpina - Merino Shawl
"The item i received was different from the pi..."
France L.Verified
Never received product!
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"This product has never been delivered"
Gina W.Verified
Customer service was terrible
Alpina - Merino Shawl
Purchased item
Alpina - Merino Shawl
"Looks nothing like the pictures. Material is..."
John L.Verified
Returns for US customers are costly as the must ship to Europe.
Everest - Merino Sweater
Purchased item
Everest - Merino Sweater
"Too small and can only be returned by costly..."
Lance H.Verified
Took forever to arrive and when it did the product was terrible
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Took forever to get to me and when I finally..."
Catherine O.Verified
Easy to use website
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"The stitching started unraveling during the f..."
Rudolph S.Verified
Extremely disappointed.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"I have multiple holes in the sweaters and I’v..."
Naseem R.Verified
great shopping experience
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"It was advertised as cashmere but the materia..."
Stephen S.Verified
Took forever to arrive.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Poorly made. The strings were weak and the ho..."
Ajit K.Verified
I ordered a hoodie from Hilltop, and unfortunately, it arrived with a defect. I reached out to their customer service, and they assured me that a replacement would be sent. However, it has now been over a month, and I have yet to receive the item. While I understand that occasional delays can happen, what is most frustrating is the lack of follow-through and clear communication. I have attempted to reach out for an update, but the responses have been slow and unhelpful. A company’s customer service and reliability are just as important as the quality of its products, and in this case, Hilltop has fallen short. I hope they work on improving their order resolution process and communication to provide a better experience for future customers. I will be happy to update this review if my issue is resolved, but as of now, I cannot recommend Hilltop based on this experience.
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"I ordered a hoodie from Hilltop, and unfortun..."
Marcus N.Verified
The item was mid-sized for sure
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"I ordered a 2xl and it was about the size of..."
Stephen M.Verified
Easy to order and came on time!
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Great fit and feel! Love this sweater!"
Jared H.Verified
My chinos never arrived
Shipping Protection
Purchased item
Shipping Protection
"My chinos never arrived"
Jesse D.Verified
Misleading product. Itchy and poor fitting
Cashmere Crewneck Tee
Purchased item
Cashmere Crewneck Tee
"Not made of cashmere. Itchy and poor fitting...."
Jonathan L.Verified
Terrible product, would like my money back, but don’t have time to waste.
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"Terrible quality. Hilariously tiny hoodie poc..."
John W.Verified
The sweater showed up smelling horrible.
Archer - Merino Hoodie
Purchased item
Archer - Merino Hoodie
"The sweater arrived smelling absolutely horri..."
Jean-paul C.Verified
No way to return a crappy product
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Product was way too small for the size"
Harlan B.Verified
Terrible customer service
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"terrible product"
Donald H.Verified
Prompt delivery
Meridian - Merino Turtleneck
Purchased item
Meridian - Merino Turtleneck
"Nice looking sweater. Good fit. One slight co..."
Tara J.Verified
Delivery took longer than what i would expect
Alpina - Merino Shawl
Purchased item
Alpina - Merino Shawl
"Soft"
Christian S.Verified
See separate communication, all clothes were of inferior quality and way too small versus expected size. A second star goes for the good customer service and the partly and timely refund.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"See separate communication, all clothes were..."
Rafael B.Verified
You sent me the wrong size
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"You sendt me the wrong size"
Peter W.Verified
Good, fair time of delivery!
Shipping Protection
Purchased item
Shipping Protection
"Nice Quality, as good as it looked on line!"
Lisz M.Verified
takes a long time to deliver
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"loved it so much i purchased another one !"
Muath A.Verified
I get the wrong stuff
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"I get the wrong stuff"
Nl03 Abna 0534 9432 84 W.Verified
.
Horizon - Merino Wool Hoodie
Purchased item
Horizon - Merino Wool Hoodie
"."
William P.Verified
Do not recommend doing business with this company. Cheap product and return process was very poor
Shipping Protection
Purchased item
Shipping Protection
"Shipping took very very long Product was ver..."
Tapan T.Verified
Delay
Opus - Merino Jacket
Purchased item
Opus - Merino Jacket
"Order was delayed Product quality is averag..."
Matthew J.Verified
Awful for, quality no inspection or block fit process in place what so ever. Avoid being duped into buying
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Awful quality - simple garment from China mar..."
Christine A.Verified
Terrible customer service. Unable to return items. My money was totally wasted. Do not buy from these people.
Shipping Protection
Purchased item
Shipping Protection
"The jumpers were too small and no response fr..."
Ioana O.Verified
Friendly shopping and shipping experience,
Shipping Protection
Purchased item
Shipping Protection
"Excellent products, I really enjoy wearing th..."
Jayson R.Verified
Not at all what was sold…
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Poorly made, small for size, neck ripped and..."
英智 陳.Verified
So good
Cloud - Merino Pants
Purchased item
Cloud - Merino Pants
"It’s very good and good fitness."
Krista W.Verified
Refund not received when merchandise was returned.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"The sweater was not a typical XL, and we had..."
Home A.Verified
Ok but not great
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Good design but material not as soft and genu..."
Drew G.Verified
Took for ever between ordering and delivery.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Poor service, poor product quality, terrible..."
Roger D.Verified
Well packaged on time
Horizon - Merino Wool Hoodie
Purchased item
Horizon - Merino Wool Hoodie
"Nice quality fits well"
Kushal K.Verified
Advertising is better than product.
Cloud - Cashmere Hoodie
Purchased item
Cloud - Cashmere Hoodie
"Poor quality and was smaller than expected...."
David A.Verified
See my product review.
Arden - Merino Wool Hoodie
Purchased item
Arden - Merino Wool Hoodie
"It took 3 laundry runs and a febreeze bath to..."
Kris R.Verified
order XL sizes but they are way smaller and about a M in true size.
Archer - Merino Hoodie
Purchased item
Archer - Merino Hoodie
"not true to size. order XL but they are more..."
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