Tuner Depot store reviewsSee product reviews

Paid extra for 2nd day shipping a week later no product and no help when I called

Look forward to doing more business in the future

I had a few question during the process and customers service got back the same day or within 24hrs.

Highly recommended.

Be nice to have some one answer the phone for a tech support & instructor would be nice

tuner depot got me everything I needed and found the program that would work for my truck which seems to be a hard one to get. just wasn't the greatest or easiest to install.

Still waiting on my order 20 days now !

Great customer service

Very easy to deal with nice people

i trust we don't need it, but I'm curious, if need be, do you have any warranty on your work?

they helped me get sd card loaded

Turbo oil line gaskets

Simple to install in just a few min

I purchased a few other items a exhaust kit that I’ll install next week looking forward to that as well

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The kit was high quality.

Great online shop. I’ve never purchased anything from them before but am very happy with my first purchase and fast shipping.

Been good

Um if you dnt understand your truck have someone that does

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Hard to talk to support, poor shipping came from 3 different company’s and 4 different delivery’s. Eventually made it

Perfect

Where is my product or my money?? I ordered on 12/16/25

Customer support is phenomenal and would highly recommend this company to anyone. I have used them multiple times for different trucks and have never been disappointed!

As soon as I received the tunner. The tune didn't even work. The tune file was sent with the wrong tune

Customer service was very quick to respond to all of my questions

Besides the exhaust everything went great.

Dude on the phone new everything there is to know about all the questions about the different options and uses. I went with the efi just cuz i have a pc dedicated to tuning so it worked seamlessly

I received my product right on time Like I said, fast and courteous service well done

Quick shipping, customer service was helpful to get me the info I need for confirming fitment

Had my tuner at my home in south Alabama from Canada in 2 days. Can't ask for any better service than that

Love the fact I placed an order, and had zero worries! Exhaust showed up exactly as described couldn’t ask for a better interaction

To whom it may concern I purchased a program tune kit from them about three weeks ago, hoping to do it over the Thanksgiving holiday. I gave them my VIN at the time I purchased the kit. Thanksgiving day, hoping to get it done. I connected everything and it told I need to input my VIN and they will build the tune give us 2 to 3 days here it’s been four days December 4 and it’s still have not heard anything from these people. My personal opinion do not buy from this company horrible customer servi

Order was prompt just 3 days But it came from Fed Ex and DHL

Great and quick shipping

Parts stuck in customs in Memphis TN and they will not release them without proper paperwork from Tuner Depot. Have been trying everyday for 4 days in a row to get this resolved with customer service and FedEx. My truck has been down for over 2 weeks now waiting. Very disappointed and costing me money as my truck tows my trailer for work.

Everything went well

Downloading the software was easy. Make sure your computer has windows 10 or newer. Plugged it into the truck and everything went smooth. I think the transmission shift points could have been a bit smoother . Overall great experience

Easy to find the parts I was looking for, shipping was fast and everything was exactly as I expected. Worth every penny!

Terrible return policy.