David K.Verified
Just sucks on delivery.
Purchased item
Shipping Protection
"Deliver to the right house. Give me a proper..."
PawLab store reviewsSee product reviews
Rick F.Verified
I decided to not use the product.
Purchased item
PawLab Cooling Mat
"Please send me the return process information..."
Sally W.Verified
It was easy to order
Purchased item
PawLab Cooling Mat
"I have only had the mats for 2 days now so I..."
Vicki G.Verified
My shopping experience was great
Purchased item
FREE Cool & Calm Digital Guide
"Not sure yet I have had it for a week and she..."
Teresa L.Verified
It was good. I love the communication.
Purchased item
FREE Cool & Calm Digital Guide
"So far he won't go on it"
Valerie R.Verified
Took too long to get the product.
Purchased item
Shipping Protection
"They are not what I thought they would be. T..."
Robin Z.Verified
Ordering was fine. Shipping was slow. Items arrived in good condition.
Purchased item
PawLab Cooling Mat
"Have had cooling mats for almost a week. Pupp..."
Tracey M.Verified
Everything is great, but wish it would have come sooner.
Purchased item
PawLab Cooling Mat
"She lays on it all the time and doesn’t mess..."
Laurie P.Verified
Shopping was fine - shipping took quite a bit of time. My dog doesn’t like them
Purchased item
Shipping Protection
"My dog avoids it like the plague. I lay it ou..."
Kimberly L.Verified
It was easy to place order now INeed Customer Support for a Couple More
Purchased item
PawLab Cooling Mat
"The First mat I ordered is way too small & 2..."
Bonnie A.Verified
Misleading customers with cheap products
Purchased item
PawLab Cooling Mat
"Unfortunately it doesn’t keep her afloat. It..."
Lynne O.Verified
It was great.
Purchased item
PawLab Cooling Mat
"I have shared 2 reviews. Poppy and the cats l..."
Clarisse P.Verified
The ordering was fine but needing to download an app to track the package was inconvenient
Purchased item
PawLab Cooling Mat
"I think the pads have a cooling effect as adv..."
Keith T.Verified
Nothing special
Purchased item
PawLab Cooling Mat
"Nothing special"
Cheryl M.Verified
Doesn't woek
Purchased item
PawLab Cooling Mat
"It doesnt make a hill of beans difference"
Nora L.Verified
It’s been over two weeks and I have yet to get my order.
Purchased item
PawLab Dog Life Jacket
"It’s been over two weeks and I have yet to ge..."
Nicole J.Verified
Easy process.
Purchased item
PawLab Cooling Mat
"The pups are very happy with their new pads!"
Lynnette H.Verified
placed order July 4th. found out on 5th coming from China. cancelled order on 5th and they said couldn't cancel because was in transit. how could b in transit when I got they had received my order on 5th
Purchased item
PawLab Cooling Mat
"purchased large mat, only half of dog fit. do..."
Jodie W.Verified
They like to take your money and then badger you to review them. However they aren’t too concerned that you haven’t received the products they want you to review.
Purchased item
PawLab Cooling Mat
"It is pretty rich that I keep getting asked t..."
Linda B.Verified
I was receiving more and more e-mails before I received the pads. Did not receive the free guide. I wasted all that money for nothing.
Purchased item
PawLab Cooling Mat
"I never got the guide. My 6 year old cockapoo..."
Michale M.Verified
Shopping was good, but my friends do not use it.
Purchased item
PawLab Cooling Mat
"My dogs will not lay on the mat. Waste of mo..."
Elaine M.Verified
Shipping took a bit longer than expected, 25 days!!
Purchased item
PawLab Cooling Mat
"Baylee seems to like it, she has only had it..."
Edward M.Verified
It took a long time to receive my mats and when I tracked it I noticed it came from China. I would not have ordered it if I knew it was shipping from China.
Purchased item
PawLab Cooling Mat
"I really can’t write a review because my litt..."
Margery G.Verified
PawLab pestered us very frequently for a review, prior to the product even showing up. They should be able to track it and see it's been delivered before sending requests for review. There were MANY requests!
Purchased item
PawLab Cooling Mat
"It finally arrived (after a few weeks because..."
Sue D.Verified
Shipping was slow
Purchased item
PawLab Cooling Mat
"They are always on the blanket when they are..."
Doug C.Verified
Easy
Purchased item
PawLab Cooling Mat
"All three dogs love their matt"
Diana R.Verified
It's in my review, I'm done with this company
Purchased item
PawLab Cooling Mat
"The beginning of July ordered cooling mat too..."
Elizabeth C.Verified
No paperwork included with the pads. I would like to return them.
Purchased item
PawLab Cooling Mat
"Dogs will not use them. No slip in package to..."
Peg E.Verified
You did not ship two packages which I ordered and paid handsomely for! Customer service is the absolute worst. I have yet to get anyone to follow up on second package. Am tired of this back and forth. I sent you the packaging and photo of the ONE of two received, called the number you gave me only to find it was for the one package received but NOT the second!
Purchased item
PawLab Cooling Mat
"You could improve by shipping the entire orde..."
Susan S.Verified
It was okay. It took forever to receive them.
Purchased item
PawLab Cooling Mat
"They aren't very thick. I bought 2 Large for..."
Bruce S.Verified
Easy to order. Lag in shipment.
Purchased item
PawLab Cooling Mat
"They don't know what they are yet. Only got..."
Jeff H.Verified
It came when they said they would come then they did
Purchased item
PawLab Cooling Mat
"It was a little leery about ordering them but..."
Brenna H.Verified
My dogs do not like the mats
Purchased item
PawLab Cooling Mat
"I have 3 dogs and none will lay on them. I ha..."
Clark W.Verified
I never got my order because they said they couldn’t deliver to my address which is the correct address on my original order
Purchased item
PawLab Cooling Mat
"They never delivered my order after waiting s..."
Machele P.Verified
Awesome product.
Purchased item
PawLab Cooling Mat
"Way over my expectations. Very large. And t..."
Elizabeth W.Verified
They shipped 4 instead of 2
Purchased item
PawLab Cooling Mat
"First of all, I only ordered 2 mats, somehow..."
Karen C.Verified
False advertising. Not what is advertised! Garbage!
Purchased item
PawLab Cooling Mat
"There is no way this pad cools the dog! Nothi..."
Ashley I.Verified
Great
Purchased item
PawLab Cooling Mat
"My dog loves it!!"
Larry K.Verified
the order took a LONG time to arrive and I'm still trying to figure out what the final charge was. It appears to have been charged different amounts by different companies. More on this later.
Purchased item
PawLab Cooling Mat
"To be honest, its only been two days, but my..."
Gregg R.Verified
Except for taking a bit longer to be delivered, it was a good buying experience.
Purchased item
PawLab Cooling Mat
"The cooling blankets are, as advertised, our..."
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