Product was as ordered, spent more money for a free gift but and thought it was just a cheap pouch. Turns out the pouch was included, but they forgot to include the free ring for spending a certain amount. Also, delivery needs to be better. No delivery update/status for 3 whole weeks and then an email saying out for delivery. Still arrived, just the whole process could be better. It’s also be nice if the website can change as per region. Seeing the price then not knowing the total convert to AUD until payment is a bit of a pain. Love the products though, but dislike the service. I’ve contacted complaining about the issues above, and they still have not contacted back. Would be 5 stars but they forgot the ring and did not provide sufficient delivery/status updates which makes it 3. But their inability to get back to customers makes this 2/5.