Off the Grain Store review | Loox

Off the Grain store reviewsSee product reviews

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Anne H.Verified
Easy to order and arrived well packed and within good time.
Solid Oak Walnut Coat Rack with Shelf
Purchased item
Solid Oak Walnut Coat Rack with Shelf
"I researched a lot of these shelves/hanging h..."
Clare F.Verified
Exceptional
Rustic Wood Bathroom Vanity Unit
Purchased item
Rustic Wood Bathroom Vanity Unit
"⭐⭐⭐⭐⭐ Outstanding Quality, Exceptional Crafts..."
Karen T.Verified
Speedy delivery.
Solid Oak Floating Shelf
Purchased item
Solid Oak Floating Shelf
"A lovely shelf, very good quality. Can't wait..."
Jane W.Verified
The colours on the site were confusing and I had to return and reorder which was a pain but it looks great.
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
Purchased item
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
"The colours of the beams are confusing and I..."
Mrs R.Verified
Lovely company with fantastic products and excellent customer service
Black Coat Hook
Purchased item
Black Coat Hook
"Great experience shopping with this company ,..."
Jayne K.Verified
Easy and straightforward.
Wooden Corner TV Stand
Purchased item
Wooden Corner TV Stand
"Extremely pleased with our purchase, fantasti..."
Val W.Verified
Nice to deal with, and support, a small, regional business.
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
Purchased item
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
"A quality product, exactly as pictured on the..."
Philippa S.Verified
Quick delivery, great quality.
Solid Oak Walnut Coat Rack with Shelf
Purchased item
Solid Oak Walnut Coat Rack with Shelf
"Looks great"
Nicholas H.Verified
Had a mini problem with one element of my order, nothing wrong with manufacturing, just a little piece missing and it was rectified very quickly. Thanks Off The Grain
Oak Coat Hanger
Purchased item
Oak Coat Hanger
"From browsing the website to receiving out lo..."
Linda R.Verified
Good
Grey Coat Rack with Shelf
Purchased item
Grey Coat Rack with Shelf
"Perfect, love ❤️ it"
Linda G.Verified
Very efficient
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"Beautiful high quality piece. Really love it."
Lucy S.Verified
Do not take responsability for or replace at the their expense defective items
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
Purchased item
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
"Beam cut on a knot, which you are not suppose..."
Jasmine M.Verified
Very helpful and quick replying via email
Oak Furniture Sample Pack
Purchased item
Oak Furniture Sample Pack
"The wood samples have really helped us to mat..."
Catherine B.Verified
Updates on item progress and expected delivery, great service.
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"Gorgeous item, well packaged, quick delivery...."
Adam W.Verified
Excellent communication
Oak Coat Hanger
Purchased item
Oak Coat Hanger
"Very good, high quality"
Samuel R.Verified
Easy purchasing, good price, great product.
Oak Floating Shelves – Pack of 2
Purchased item
Oak Floating Shelves – Pack of 2
"Great shelves, look fantastic"
Linda R.Verified
Really disappointing experience as I didn't receive the quality items I'd expected. Are they truly made in Britain by a craft person?
Rustic Wooden Coat Hook
Purchased item
Rustic Wooden Coat Hook
"Use a true representation on your website of..."
Hayley D.Verified
Great to work with you.
Wooden Computer Desk with Steel Hairpin Legs
Purchased item
Wooden Computer Desk with Steel Hairpin Legs
"Thank you! Love the desk."
Deborah N.Verified
4 starts due to lack of communication
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
Purchased item
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
"It took a little longer to be delivered than..."
Julie G.Verified
Very good.
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"Excellent service with regular updates. I hav..."
Simon W.Verified
Good customer service.
Inverted Metal Shelf Brackets
Purchased item
Inverted Metal Shelf Brackets
"Looks great in our kitchen and does what it s..."
Mrs J.Verified
Ordering is easy and the process afterwards is very good.
Solid Oak Walnut Coat Rack with Shelf
Purchased item
Solid Oak Walnut Coat Rack with Shelf
"It’s the second one we have bought. Love the..."
Bethany H.Verified
Shipping took a while and had to chase, but response was quick
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
Purchased item
Rustic Oak Fireplace Beam – 10×10 Mantel Beam
"Lovely"
Dawn J.Verified
FAB
Green Smoke Coat Rack with Shelf
Purchased item
Green Smoke Coat Rack with Shelf
"Fab Thank you"
Joel B.Verified
Was very easy and simple to do.
White Coat Rack with Shelf
Purchased item
White Coat Rack with Shelf
"Ordered and made to my specification."
Ms B.Verified
Ok thanks
Oak Wooden Shelf Brackets
Purchased item
Oak Wooden Shelf Brackets
"Bracket hole on one of the brackets was a bit..."
Scarlett L.Verified
Had to contact by email for an update after not hearing anything for 4weeks but quick response and update received
Hallway Boot Bench
Purchased item
Hallway Boot Bench
"Worth the wait for it to be made to order - g..."
Maria W.Verified
Kind and generous service!
White Coat Rack with Shelf
Purchased item
White Coat Rack with Shelf
"Lovely coat rack! But I had too add a couple..."
Diane C.Verified
It was exactly what I was looking for.
Solid Pine Fireplace Beam for Plasterboard Walls – 15cm × 7cm Mantel Shelf
Purchased item
Solid Pine Fireplace Beam for Plasterboard Walls – 15cm × 7cm Mantel Shelf
"Love it. A perfect fit and makes the fireplac..."
Charlotte S.Verified
Unhelpful customer service who didn't pay for return despite fact shelf didn't look like what was advertised
Oak Shelf with Wooden Brackets
Purchased item
Oak Shelf with Wooden Brackets
"Doesn't look like oak."
Ruth K.Verified
See previous comment
Solid Oak Walnut Coat Rack with Shelf
Purchased item
Solid Oak Walnut Coat Rack with Shelf
"The order took longer than anticipated, from..."
Anita L.Verified
Easy
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"We love it exactly what we were after and loo..."
Jeff J.Verified
Great
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"Solid, beautiful, perfect. Nothing more to sa..."
Lynne K.Verified
Excellent personalised service. Prompt delivery. Bravo!
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"What a beautiful piece of kit! 🤩 The high qua..."
Eric C.Verified
Great. We ordered it on line. It did take a little longer to arrive than it said but it was worth the wait. It came very well packaged. Would definitely recommend.
Solid Oak Coat Rack With Storage Shelf
Purchased item
Solid Oak Coat Rack With Storage Shelf
"We love our new coat rack. We chose the 10 h..."
Sandra I.Verified
Ordering was easy, website easy to navigate
Oak Shelf with Decorative Wooden Brackets
Purchased item
Oak Shelf with Decorative Wooden Brackets
"Quality of the shelves were excellent, any qu..."
Lesley M.Verified
Very good customer service
Solid Wood Coffee Table
Purchased item
Solid Wood Coffee Table
"Extremely helpful. A beautiful solid coffee t..."
Loren J.Verified
4 weeks later still waiting for order
Saltburn Rustic Coffee Table
Purchased item
Saltburn Rustic Coffee Table
"Order never arrived!"
Eleanor L.Verified
Good
Solid Oak Walnut Coat Rack with Shelf
Purchased item
Solid Oak Walnut Coat Rack with Shelf
"Does the job well"
Robert B.Verified
Excellent service
X Frame Garden Table
Purchased item
X Frame Garden Table
"We’re really happy with our X frame table, it..."
Off the Grain store reviewsVisit store