otrhats Store review | Loox

otrhats store reviewsSee product reviews

Stuart C.Verified
Shipping took a little longer than I anticipated but when I contacted Otrhats they reassured me that the product would be shipped within a few days. Which it was!
Sagebrush Shade
Purchased item
Sagebrush Shade
"Exactly what I ordered! Appears well made, fi..."
David S.Verified
Too long to receive the item
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"Cons: took too long for receiving the hat. Pr..."
John-mark L.Verified
Never received item.
Autumn Halo
Purchased item
Autumn Halo
"Ordered, emailed company after a month and wa..."
Sean C.Verified
šŸ‘
Hazel
Purchased item
Hazel
"First one was way too small!"
Billy J M.Verified
I informed them that the black hat didn’t fit. I ordered an XL but it fit more like a small. I wanted them to send another black one , different brand though. I was sent a duplicate of the the Halo and in the same color. OMG
Autumn Halo
Purchased item
Autumn Halo
"Now I have 2 of the same. Just got another on..."
Lance R.Verified
It took over a month for my package to arrive and when it did, you sent me the wrong hat and the wrong size
Onyx Brim
Purchased item
Onyx Brim
"It took over a month for the hat to arrive an..."
Dar’ron W.Verified
I’m happy with the product.
Autumn Halo
Purchased item
Autumn Halo
"Took to long to get the package but I love th..."
John J.Verified
Purchase and product review was excellent
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"Great service for a great product 🫶"
Phyllis P.Verified
Quick and easy
Midsummer Night's Dream
Purchased item
Midsummer Night's Dream
"Nice hat..."
Lowanda K.Verified
Delivery too FOREVER
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"The delivery took FOREVER, and the delivery b..."
Lance E.Verified
loved the hat, but it didn't fit. returning it was very difficult, so i ended up giving it to a friend. quite frustrating.
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"loved the hat, but it didn't fit. returning..."
Tim M.Verified
.
Endless Trail
Purchased item
Endless Trail
"Beautiful hat, reasonable cost and delivery t..."
Jacqui T.Verified
Send notifications when shipping or before arrival.
Muffin Man Pork Pie Straw Fedora
Purchased item
Muffin Man Pork Pie Straw Fedora
"Good timing…Fathers Day gift!"
Derek B.Verified
Easy to navigate and lots of styles to choose from
Sagebrush Shade
Purchased item
Sagebrush Shade
"Box was crushed upon delivery and so was the..."
Simon M.Verified
šŸ˜ŠšŸ‘
Muffin Man Pork Pie Straw Fedora
Purchased item
Muffin Man Pork Pie Straw Fedora
"I was a little worried after I read some of t..."
Jerry M.Verified
Great selection
Timeless Orbit
Purchased item
Timeless Orbit
"I love the look, but sizing is incorrect. I u..."
James F.Verified
Ordering was easy. Returning is a nightmare! Been more than a month without a response from the company. Guess I'm just screwed! I'll use every opportunity I get to provide a bad review from this point forward though!
42Terra Charm
Purchased item
42Terra Charm
"Hat came so bent up that even steaming it did..."
A J.Verified
.
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"Super Nice!"
James C.Verified
It was fairly easy to shop on the site. The delivery was too long including delays. The shape of the rim of the hate is off, i didn't send them back because it's shipped from another country and I may never get my money back.
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"It took too long, the shipment was delayed an..."
David J.Verified
Took too long to arrive.
Sparkling Star
Purchased item
Sparkling Star
"Should have ordered a Large."
Josejose L.Verified
Great experience
Open Road Vented Straw Cowboy Hat
Purchased item
Open Road Vented Straw Cowboy Hat
"Great Hat"
Leonard K.Verified
Nice
Ocean's Embrace
Purchased item
Ocean's Embrace
"Nice"
Antonio Y.Verified
My hat arrived in time but my beads never arrived
Journey’s Edge
Purchased item
Journey’s Edge
"Quality of the hat was great but I didn’t lik..."
Big G.Verified
Not good. The hat does not fit, and they will not refund without shipping the hat back at the cost to the buyer. I will not buy a hat from them ever again.
Autumn Halo
Purchased item
Autumn Halo
"The hat is extremely shallow and does not fit..."
James B.Verified
To expensive to even return. Bad product
Autumn Halo
Purchased item
Autumn Halo
"Didn't look like the picture. Fit horribly"
Diyari C.Verified
Way longer than I expected couldn't wear it to the event I went to
Free Spirit
Purchased item
Free Spirit
"Thought it would fit comfortable and it doesn..."
Edward H.Verified
Never again the hat was damaged during the shipping. I couldn't wear it.
Autumn Halo
Purchased item
Autumn Halo
"It was a straw hat. When you boxed it , you p..."
Gregory G.Verified
Took a bit longer to arrive than I expected
Muffin Man Pork Pie Straw Fedora
Purchased item
Muffin Man Pork Pie Straw Fedora
"Hat has been well received but I had to modif..."
Aaron B.Verified
Horrible experience overall. I’ll never shop again from here.
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"The hats quality looked and felt poor. The fi..."
Alberto G.Verified
Shopping was made it, size fit perfectly
Sagebrush Shade
Purchased item
Sagebrush Shade
"Shipping took forever, but I’m very pleased w..."
Cristian S.Verified
Stay away from these people
Chestnut Voyager
Purchased item
Chestnut Voyager
"I never got it, I need a full refund!"
Rodriguez H.Verified
It’s just difficult ordering hats online. It’s a crapshoot
Khaki Nomad
Purchased item
Khaki Nomad
"Hat does not fit well. Ordered a large; which..."
Igor K.Verified
Both hats didn't fit well. One was not well made, so I sent them back at my own expense. Just be aware that there is NO method to return them. They will tell you very nicely to give them to someone with a smaller head and then they'll give you 15% off your next purchase. But since these hats didn't fit, how can you be sure the next hats will?
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"It's not a worry-free purchase unless there's..."
Melvin W.Verified
I’ve waited 4 weeks and haven’t received my fulll order!
Lose Leaves
Purchased item
Lose Leaves
"I haven’t received two hat’s from my order!"
Timothy B.Verified
Poor communication
Maple
Purchased item
Maple
"Hat came in bent and out of shape."
William S.Verified
Overall excellant experience. Order with confidence. Great quality. Items are as pictured and boxed well for shipping.
Khaki Nomad
Purchased item
Khaki Nomad
"Absolutely love the hat. Excellant quality. B..."
Kenneth N.Verified
It took a long time to get my hats .but quality was good
Maple
Purchased item
Maple
"Nice price and quality"
Torris C.Verified
I never received my hat!!
Autumn Halo
Purchased item
Autumn Halo
"I never received my order!!"
Jack J.Verified
No thanks.
Loom
Purchased item
Loom
"Hat showed up packaged well, but is more of a..."
Brian B.Verified
Easy to find what I was looking for. Instructions for measuring my head were spot-on.
Worry-Free Purchase
Purchased item
Worry-Free Purchase
"The hat is gorgeous. A touch small, but I ste..."
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