Jackie F.Verified
Good service all round .
Purchased item
Burrow Buddy™ - Pet Bed
"Bonnie snuggled in her new ‘cave bed’ Safe to..."
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Graziana B.Verified
Had to wait far too long for delivery
Purchased item
Burrow Buddy™ - Pet Bed
"Molly our Patterdale loves burrowing into her..."
Oriell M.Verified
Excellent!
Purchased item
Burrow Buddy™ - Pet Bed
"I love the Burrow Buddy but my little
Sausage..."
Pat N.Verified
Easy to order and quickly came
Purchased item
Burrow Buddy™ - Pet Bed
"It was much bigger than expected and a bit fl..."
Barbara J.Verified
No communication, extremely long delivery time
Pet bed poor quality for the price paid
Would not buy from them again
Purchased item
MiteMaster™ Vacuum
"Disappointed
Its not very strong suction at..."
Robin C.Verified
Liked it!
Purchased item
Burrow Buddy™ - Pet Bed
"Nice"
Amanda F R.Verified
Arrived quickly
Purchased item
Burrow Buddy™ - Pet Bed
"Our terrier loves his new bed!"
Lesley M.Verified
Good communication
Purchased item
Burrow Buddy™ - Pet Bed
"It’s a bit lumpy so we’ve put another cushion..."
David W.Verified
Very good
Purchased item
Burrow Buddy™ - Pet Bed
"Very nice my little dog loves it"
Norma S.Verified
read review
Purchased item
Burrow Buddy™ - Pet Bed
"Bought the first burrow buddy fir our new pup..."
Ann W.Verified
Just fine thank you
Purchased item
Burrow Buddy™ - Pet Bed
"Likes his bed. ,but quite partial to any."
Annette B.Verified
Very easy to shop
Purchased item
Burrow Buddy™ - Pet Bed
"My dogs love it. It is so soft"
Helen H.Verified
It took a long time to come. Yodel showed it as being at their depot but Yodel told me they didn't have it.
Purchased item
Burrow Buddy™ - Pet Bed
"Love it as does my big Westie Freddie. Very s..."
Sara D.Verified
Good sale price
Purchased item
Burrow Buddy™ - Pet Bed
"Bought this for my miniature dachshund. He ab..."
Helena S.Verified
This company appears to be based in the uk however the delivery took almost 2 weeks.
When the bed arrived it was vacuum packed into a much smaller parcel therefore the bed was all crushed. We ordered an XL bed for our vizsla. The pictures online show a domed hood to snuggle into however the hood on ours was soft but could feel that it was plastic inside the material.
The website said quality guaranteed and returns if not happy.
Our dog did go in it and his head hung out so I contacted them on the day of delivery to say that I would like to return.
It took 4 days to reply and they wanted to get more details. At this point I explained that it was too small as our dogs head hung out.
They didn’t reply with the address to return to and so I followed up a 4 days later. They replied to say as the bed had been used they wouldn’t accept the return.
Very frustrating and expensive for something that we can’t use!
Purchased item
Burrow Buddy™ - Pet Bed
"This company appears to be based in the uk ho..."
Emily S.Verified
Great customer service, the bed I originally ordered was too small proud pet owner were happy to help and refund me after I purchased a larger size.
Purchased item
Burrow Buddy™ - Pet Bed
"Our pooch loves her new bed, snuggling up for..."
Phyllis D.Verified
great
Purchased item
Burrow Buddy™ - Pet Bed
"my dogs love all i see is bums and tails stic..."
Marie C N.Verified
Shopping was easy but product is not as described really.
Purchased item
Burrow Buddy™ - Pet Bed
"Our bed does not stay up as in your photo & s..."
Tommy C.Verified
Delivered in good time
Purchased item
Burrow Buddy™ - Pet Bed
"Dogs love them that much they go to bed early"
Mark T.Verified
Received bed in good time, well packed
Purchased item
Burrow Buddy™ - Pet Bed
"Great bed, would make it better if there was..."
Julie Q.Verified
Kept informed as order took a while to be delivered
Purchased item
Burrow Buddy™ - Pet Bed
"My jack Russell’s love to burrow and have fou..."
Lynne S.Verified
Very pleased with the Dog bed, but was slightly let down by the time it took to arrive.
Purchased item
Burrow Buddy™ - Pet Bed
"She absolutely loves her new bed. She looks..."
Seonaidh J.Verified
Didn't get any communication regarding returning my item
Purchased item
Burrow Buddy™ - Pet Bed
"I wanted to return but didn't receive return..."
Kim B.Verified
Did not receive any replies to my emails.
Purchased item
Burrow Buddy™ - Pet Bed
"I would definitely not buy this again. The to..."
Lena V.Verified
It took ages for it to arrive which I just hadn't expected (though this may be my fault). I also think that the reviews overhyped this product when in reality it looked and felt quite cheap
Purchased item
Burrow Buddy™ - Pet Bed
"Unfortunately, my girlie didn't like it and i..."
Tracie S.Verified
Sent several emails before I received a reply. Not good customer service.
Purchased item
Burrow Buddy™ - Pet Bed
"Have already informed you my dog does not lik..."
Michelle G.Verified
it took a little while to arrive, but this was due to the Christmas. Period .
Purchased item
Burrow Buddy™ - Pet Bed
"My little dachshund loves the bed, but I wish..."
Duane B.Verified
A***
Purchased item
Burrow Buddy™ - Pet Bed
"Amazing dog bed 👌🏻"
Louise R.Verified
Never again!
Purchased item
Burrow Buddy™ - Pet Bed
"What a scam! The product took so long to arri..."
Alison T.Verified
Good tracking for the dog before znd the bed is well made.
Purchased item
Burrow Buddy™ - Pet Bed
"Such a great idea. My dog took about 5 minut..."
Patsy S.Verified
Very easy ordering process
Purchased item
Burrow Buddy™ - Pet Bed
"Our dogs like to be covered up when they go t..."
Jane H.Verified
Delivery took a few days
Purchased item
Burrow Buddy™ - Pet Bed
"Lovely material but I expected the top part t..."
Claudine C.Verified
Company wasn't very responsive to emails.
Purchased item
Burrow Buddy™ - Pet Bed
"Canopy doesn't stay upright as in the picture..."
Dean G.Verified
Highly recommend, great customer service
Purchased item
Burrow Buddy™ - Pet Bed
"Great product, my dog loves it and looks so c..."
Deb W.Verified
Slow delivery with no updates
Purchased item
Burrow Buddy™ - Pet Bed
"I don’t know how many time I have to say to t..."
Wendy K.Verified
Poor, took three weeks to be delivered from order, website did not show this would be shipped from China before placing order.
Purchased item
Burrow Buddy™ - Pet Bed
"Took 3 weeks from order to be delivered, cano..."
Andrea H.Verified
Seemed slow on delivery but it turned out that it had been damaged in transit and a new one was sent promptly
Purchased item
Burrow Buddy™ - Pet Bed
"Both Lurchers like the bed very much and swap..."
Jill T.Verified
Dreadful wouldn’t give any stars if it was possible
Purchased item
Burrow Buddy™ - Pet Bed
"This company makes out they are in the UK but..."
Alison O.Verified
Easy to order
Purchased item
Burrow Buddy™ - Pet Bed
"My older whippet loves this bed and sleeps in..."
Neil T.Verified
Obviously don’t read email sent to them as I told them if I was sent a feedback form it wouldn’t be very complimentary
Purchased item
Burrow Buddy™ - Pet Bed
"Worst quality I’ve ever seen , bought for my..."
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