Louise S.Verified
Very slow to deliver
Purchased item
Burrow Buddy™ - Pet Bed
"Unfortunately way too small for my dog regard..."
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Suzanne P.Verified
Didn’t realise the distance it was coming from ie customs, timelines etc, that said items were very well packaged
Purchased item
Burrow Buddy™ - Pet Bed
"Excellent quality, very cosy too"
Marjie M.Verified
Took a while to arrive from China and was massively disappointed when it did
Purchased item
Burrow Buddy™ - Pet Bed
"Had to replace base, so had to buy foam, cut..."
Chris C.Verified
Delivery took a long while
Purchased item
Burrow Buddy™ - Pet Bed
"The stitching is coming apart already"
Lindsay B.Verified
Ordered took a while to come but was Xmas so maybe that is why
Purchased item
Burrow Buddy™ - Pet Bed
"Lovely and soft, very floppy is the top bit s..."
Graham R.Verified
Everything worked well.
Purchased item
Burrow Buddy™ - Pet Bed
"Excellent"
Liz B.Verified
Quality product
Purchased item
Burrow Buddy™ - Pet Bed
"They love it!"
Michalis K.Verified
Delivery took quite a while.
Purchased item
Burrow Buddy™ - Pet Bed
"Bigger than expected plenty of room for our g..."
Yvonne M.Verified
Excellent
Purchased item
Burrow Buddy™ - Pet Bed
"They are loving it 🥰 best bed ever x"
Liz E.Verified
Well packed, delivered on time
Purchased item
Burrow Buddy™ - Pet Bed
"Lovely fluffy well made bed. Only thing is my..."
Jennifer C.Verified
Slow delivery
Purchased item
Burrow Buddy™ - Pet Bed
"The bed doesn't support the arched area so it..."
Shelley M.Verified
Great thanks
Purchased item
Burrow Buddy™ - Pet Bed
"It’s a beautiful snuggly bed. Great quality &..."
Paul G.Verified
Thought it was a UK company, but shipment took a while from China, and was badly wrapped.
Purchased item
Burrow Buddy™ - Pet Bed
"It’s a lovely bed, but slightly small for our..."
Paula K.Verified
Would not use company again.
Purchased item
Burrow Buddy™ - Pet Bed
"Dogs hate them. Not worth the money."
Sharon S.Verified
It arrived
Purchased item
Burrow Buddy™ - Pet Bed
"On the 80 cm bed the top is too heavy to stay..."
Karen M.Verified
A very quick customer service. It was just the long wait for delivery that worried me as we have things delivered to other addresses a lot. So I was worried
Purchased item
Burrow Buddy™ - Pet Bed
"My 4 dogs couldn’t wait for me to unwrap them..."
Zoe W.Verified
I have no words
Purchased item
Burrow Buddy™ - Pet Bed
"Your customer service is appalling.
My order..."
Susan H.Verified
Delivery could have been quicker
Purchased item
Burrow Buddy™ - Pet Bed
"Perfect. Light but padded. Dog loves it or..."
Debbie H.Verified
I knew immediately that the dogs couldn’t get in without me helping them due to the floppiness of the top but unable to return
Purchased item
Burrow Buddy™ - Pet Bed
"Have two labradors. Bought it because the you..."
Torsten B.Verified
Came directly from china. No quick delivery and also not good for the environment. Global warming
Purchased item
Burrow Buddy™ - Pet Bed
"Doesn’t look like as in the images.
It is a c..."
Oneill B.Verified
Wouldn’t buy again
Purchased item
Burrow Buddy™ - Pet Bed
"No communication"
Anna M.Verified
Asked to cancel as my dog had passed away but was told no. Got a new rescue dog but these beds are rubbish,
Purchased item
Burrow Buddy™ - Pet Bed
"Hopeless dog bed, the top collapses as there’..."
Mark H.Verified
Very easy and delivered on time
Purchased item
Burrow Buddy™ - Pet Bed
"Lovely bed for my boys and they love it, the..."
Carol B.Verified
Order took far longer than expected and was poorly packaged
Purchased item
Burrow Buddy™ - Pet Bed
"The bed is disappointing and not as appears i..."
Victoria B.Verified
Not refunded and my complaint wasnt handled appropriately
Purchased item
Burrow Buddy™ - Pet Bed
"I made a complaint about its sub standard qua..."
Nikki G.Verified
nothing to review. It was ordered and arrived as expected
Purchased item
Burrow Buddy™ - Pet Bed
"they're side by side ensconced in their littl..."
Jacqueline J.Verified
Took way too long to arrive.
Purchased item
Burrow Buddy™ - Pet Bed
"My two dachsund (miniature) are not keen, the..."
Linda D.Verified
It is proving impossible to get a response to the request for return of the bed by email or telephone which goes unanswered
Purchased item
Burrow Buddy™ - Pet Bed
"My dog will not use this bed. She gets out im..."
Tina F.Verified
Easy to order
with & item as described!
Purchased item
Burrow Buddy™ - Pet Bed
"My 2 Dachsunds fit in lovely with this cosy b..."
Kasey B.Verified
Apart from it taking longer than expected to arrive it was very cheaply made
Purchased item
Burrow Buddy™ - Pet Bed
"It’s not a think base of possibly memory form..."
Amanda H.Verified
Excellent customer service
Purchased item
Burrow Buddy™ - Pet Bed
"All 3 Labradors some how manage to get inside..."
Claire F.Verified
Great customer service
Purchased item
Burrow Buddy™ - Pet Bed
"Lovely soft and warm beds for my miniature da..."
Geoff E.Verified
Long delivery time but worth the wait
Purchased item
Burrow Buddy™ - Pet Bed
"Now the cold weather is here it is difficult..."
Rachel G.Verified
Dreadful. Zero customer service - nobody answers emails or messages. Stuck with an item that is far too large.
Purchased item
Burrow Buddy™ - Pet Bed
"The burrow buddy I ordered was far too large...."
Elizabeth M.Verified
Quick delivery
Purchased item
Burrow Buddy™ - Pet Bed
"Charley loves her new bed !
She (beagle/JRT c..."
S.Verified
Ships from China so had a long wait
Purchased item
Burrow Buddy™ - Pet Bed
"Waste of time there is no support in the top..."
Tracy H.Verified
Recommend
Purchased item
Burrow Buddy™ - Pet Bed
"Dave loves his new bed and it’s now his favou..."
Donna M.Verified
Great!
Purchased item
Burrow Buddy™ - Pet Bed
"Great product and quick delivery.
Perfecrt s..."
Sharon T.Verified
Simple purchase. Comes shrink wrapped and expands to full size once opened.
Purchased item
Burrow Buddy™ - Pet Bed
"Very pleased with purchase. Looks exactly th..."
Dorothy W.Verified
Not very good. Product not as advertised . Got notification that order was received the nothing until arrival . Nothing to say it was on its way or out for delivery
Purchased item
Burrow Buddy™ - Pet Bed
"The bed I got looks nothing like the picture...."
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