Do better. Don't advertise your frames as being premium quality when they are flimsy garbage. Allow your customers to decide if they want a replacement or a refund. Ridiculous that I have been waiting three weeks for a resolution.
Purchased item
Family Garden
"I would give five stars for the print and zer..."
Catherine E.Verified
no
Purchased item
Family Garden
"So easy to do---they sent the proof and made..."
Allison W.Verified
The customer service staff were very responsive and helpful.
Purchased item
Family Garden
"I got this as a Christmas gift for my sister..."
Emily C.Verified
GO FUCK YOURSELVES
Purchased item
Family Garden
"Your company is a joke. The AI responses are..."
Claire P.Verified
Excellent service
Purchased item
Family Garden
"Super service. Very happy with end product"
Alison D.Verified
It was fine.
Purchased item
Family Garden
"The flower colors on one of the flowers do no..."
Samantha F.Verified
Update your marketing to state that this is NOT a hand painted gift. This website is a scam.
Purchased item
Family Garden
"Shipping took forever, and it’s a print. The..."
Sarah S.Verified
N/A
Purchased item
Family Garden
"These pictures are really cute! Unfortunately..."
Amy T.Verified
Shipping was hard to track
Purchased item
Family Garden
"It was a gift"
Suzanne S.Verified
Terrible quality.
Purchased item
Family Garden
"I was so upset with the quality. I had to rem..."
Tonya Z.Verified
I would say the lack of communication is the only issue I have with Capri Studios. Beautiful piece of art work.
Purchased item
Family Garden
"Received my family garden framed picture art..."
Alyce Maree B.Verified
Easy to deal with. No issues.
Purchased item
Family Garden
"Love it! Came very secure and undamaged in cy..."
Melissa M.Verified
Good experience. Thank you.
Purchased item
Family Garden
"Thank you. My mother loved it!"
Christy B.Verified
Communication issue with shipping I paid extra for. Disappointed I wasn’t able to gift two people with their presents and now have to wait until next time I see them. Product is nice, going through Etsy probably would have been cheaper and faster.
Purchased item
Family Garden
"Disappointed in my shipping issues. Paid extr..."
Julie Y.Verified
Quick, more communication than expected and very professional.
Purchased item
Family Garden
"This was a perfect Christmas gift for my sist..."
Marjorie C.Verified
No
Purchased item
Family Garden
"You sent me my order without me approving it..."
Juli V.Verified
Again, not too impressed with the experience. Did not seem "custom". Very computer generated like. I heard about it from a tik tok person recommending it but I was not impressed at all after purchasing.
Purchased item
Family Garden
"I know I say the proof but I guess it just di..."
Cherie L.Verified
Made adjustments I requested with no problem
Purchased item
Family Garden
"Great product!"
Charmaine H.Verified
Please send me a refund on resend the product
Purchased item
Family Garden
"I never received my order despite multiple em..."
Naomi K.Verified
.
Purchased item
Family Garden
"It was an absolute delight to receive. I can'..."
Kaila R.Verified
Great site and examples to choose from
Purchased item
Family Garden
"The art turned out beautiful! I was very nerv..."
Jessica R.Verified
Read everything I wrote in the first comment
Purchased item
Family Garden
"The artwork is fine. I had the design sent to..."
Emma H.Verified
no
Purchased item
Family Garden
"turned out great"
Jen I.Verified
Easy to work with and beautiful product.
Purchased item
Family Garden
"I gave the gifts at Christmas and each person..."
Kate M.Verified
.
Purchased item
Family Garden
"Easy to order, easy to make changes."
Ashley L.Verified
Great response
Purchased item
Family Garden
"Frame arrived with a minor dent picture beau..."
Deana F.Verified
Shipped really fast. Very satisfied with my purchase
Purchased item
Family Garden
"Loved my print!!"
Carole H.Verified
No
Purchased item
Family Garden
"Beautiful!"
Anastasia S.Verified
Better communication would be a huge plus.
Purchased item
Family Garden
"The picture was very pretty, I just wish the..."
Maria G S.Verified
Great service
Purchased item
Family Garden
"Beautifully done and great customer service!..."
Christine W.Verified
Arrived very late and company hard to contact
Purchased item
Family Garden
"Didn’t realize the background would print pea..."
Kathleen L.Verified
I never received my print after reaching out several times.
Purchased item
Family Garden
"Never received."
Stacy S.Verified
Looking forward to seeing future designs.
Purchased item
Family Bouquet
"Quick turnaround time. Excellent response to..."
Matt K.Verified
Great experience
Purchased item
Family Garden
"Great experience!"
Molly S.Verified
Wasn’t happy overall design and shipping
Purchased item
Family Garden
"The design part was not very cooperative and..."
Kaitlyn C.Verified
N/a
Purchased item
Family Garden
"It’s was a very successful gift for my mother..."
Kathleen B.Verified
N/A
Purchased item
Family Garden
"The bouquet came out great! The size was perf..."
Krissy M.Verified
Great company!
Purchased item
Family Garden
"The quality and workmanship is so nice and th..."
Hilary V.Verified
I am extremely frustrated with your lack of response.
Purchased item
Family Garden
"I have tried contacting you multiple times to..."