Katherine Q.Verified
My order never arrived
Purchased item
Family Garden
"My order never arrived"
Capri Studios store reviewsSee product reviews
Dian J.Verified
Just still waiting for my framed print which did not arrive yet.
Purchased item
Family Garden
"I ordered well before Christmas. I received p..."
Kristy W.Verified
I did not get quick responses to my emails, responses I did get were canned copy/paste responses. Nothing was ever offered as compensation to me although there is a 100% satusfaction (which I am not) and each email ended with an "anything more that can be done." Nothing was done.
Purchased item
Family Garden
"I was not able to make a quick correction aft..."
Kelly R.Verified
Horrible frame! Great photo!
Purchased item
Family Garden
"The picture of the family garden is very nice..."
Marilynn R.Verified
More communication would be helpful.
Purchased item
Family Garden
"I never received proofs so I wasn’t sure if I..."
Christine B.Verified
You are very quick to send requests for review, but do not respond to customers on your actual emails.
Purchased item
Family Garden
"The review process would not work for me and..."
Annie H.Verified
While the picture was nice, the delay in delivery, a whole week late, was completely unacceptable.
Purchased item
Family Garden
"Customer service is horrible. I would not use..."
Jami B.Verified
No
Purchased item
Family Garden
"I love the idea of this product, but shipping..."
Lynlee H.Verified
They were very responsive when I needed to change the shipping address
Purchased item
Family Garden
"The actual prints were wonderful however they..."
Williams W.Verified
Not happy with communication. Didn't receive all items promised.
Purchased item
Family Garden
"Took a bit longer than usual to receive my pr..."
Annette C.Verified
đź‘Ť
Purchased item
Family Bouquet
"Love it!!!"
Korey K.Verified
Not worth the money at all
Purchased item
Family Garden
"It was very cheap looking. Expected something..."
Megan C.Verified
No
Purchased item
Family Garden
"The artist was great to work with. I made a l..."
Heather P.Verified
Easy to order, understand the process and I like that they check in with you before print to ensure you're happy.
Purchased item
Family Garden
"The portrait was perfect, and it was a gift f..."
Allison C.Verified
Quick service
Purchased item
Family Garden
"Good quality."
Jenn P.Verified
No way to reach anyone. My emails were ignored until after Christmas (when my order was late).
Purchased item
Family Garden
"This was a gift for Christmas. I ordered it a..."
Daniel P.Verified
Customer service was rude and provided no answers.
Purchased item
Family Garden
"Happy with the product but the shipping exper..."
Lindsey M.Verified
Generally not impressed by quality for price
Purchased item
Family Garden
"The frame was super cheap and one of the meta..."
Vanessa C.Verified
1
Purchased item
Family Garden
"Took quite a bit of back and fourth and it fi..."
Haley R.Verified
Terrible customer service, not fulfilling their guarantees, not offering any resolution.
Purchased item
Family Garden
"I’m so incredibly disappointed with this comp..."
Maegan M.Verified
Not as described
Purchased item
Family Garden
"Didn’t get to preview print and didn’t receiv..."
Brenda T.Verified
Very communicative and proactive in managing my order
Purchased item
Family Garden
"Easy to order, artist was really responsive t..."
Ron P.Verified
N/a
Purchased item
Family Garden
"It's beautiful. My wife loves it."
Diane W.Verified
I’ll never use it again. A one and done experience
Purchased item
Family Garden
"You spelled my daughter’s name wrong. I paid..."
Christie B.Verified
Great experience
Purchased item
Family Garden
"The team was so great to work with and the fi..."
Jaime Ernesto R.Verified
Incredible vendor. Highly recommended.
Purchased item
Family Garden
"Beautiful design and great service."
Jennifer C.Verified
Loved that I got to see a preview first.
Purchased item
Family Garden
"A lovely keepsake that is well made."
Nicole M.Verified
Judging by comments I am seeing on socials and Trust Pilot, y'all are leaning into scammer territory. Beautiful concept, deplorable execution and service
Purchased item
Family Garden
"YOU COULD IMPROVE BY SHIPPING THE PRODUCTS PE..."
Taryn P.Verified
Great team. Great product.
Purchased item
Family Garden
"Wow-- what a fantastic idea, and the final pr..."
Kellie C.Verified
absolutely terrible costumer service. would never recommend.
Purchased item
Family Garden
"the print is fine. the guaranteed christmas d..."
Natalie B.Verified
Came later than expected but it was during the holidays.
Purchased item
Family Garden
"Exactly as shown in the previews, frame sturd..."
Lucy B.Verified
Thank you!
Purchased item
Family Bouquet
"Absolutely beautiful!"
Taylor L.Verified
Easy to work with and a great discount since I purchased two
Purchased item
Family Garden
"The perfect gift for Mother’s Day!"
Kathryn G.Verified
We had a fabulous artist, who was timely, kind and talented.
Purchased item
Family Garden
"My mom loved her Christmas gift, she is still..."
Amanda D.Verified
For some reason, the shipping defaulted to a business that I haven’t worked at for nine years, so I’m not sure what happened… Obviously my fault for not catching that but a strange and rare occur occurrence… It took me about a week after delivery to track the package down…. hence the late review.
Purchased item
Family Garden
"This was a Christmas gift for my mother, and..."
Alice M.Verified
I’d recommend them over other similar companies if anyone was looking for this style of art.
Purchased item
Family Garden
"I received 4 framed pieces of art. The first..."
Michelle G.Verified
Easy & helpful communication!
Purchased item
Family Garden
"Beautiful art work! Brought joy to those gift..."
Pamela U.Verified
Great communication. emails were send updating me along the way!
Purchased item
Family Garden
"Ordered just before Christmas and the process..."
Elizabeth S.Verified
!!!
Purchased item
Family Garden
"Beautiful"
Lynn D.Verified
Customer service was Very helpful
Purchased item
Family Garden
"Love love love. It’s such a special gift."
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