Fern Fitness Store review | Loox

Fern Fitness store reviewsSee product reviews

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Miss B.Verified
I have emailed multiple times in regards to an exchange to upsize items in my order but have no heard back. It has been over a week since I receive my order and I’m beginning to get quite frustrated
Contour Tank Top | Deep Black
Purchased item
Contour Tank Top | Deep Black
"The sizing is too small. I have emailed in re..."
Kim Yen L.Verified
Long time shipping
Contour Tank Top | Mocha
Purchased item
Contour Tank Top | Mocha
"Love the color"
Maria S.Verified
AS I SAID, I ORDERED A TOTAL OF 6 ITEMS AND ONLY 2 ARRIVED ! I FEEL ROBBED
Core High-Waisted Leggings | Sky Blue
Purchased item
Core High-Waisted Leggings | Sky Blue
"The item NEVER ARRIVED I ordered 6 items and..."
Linda S.Verified
Items came at different times. Not a bug problem but annoying
Contour Leggings | Navy with Steel Blue
Purchased item
Contour Leggings | Navy with Steel Blue
"Free return to swap a size would be helpful...."
Chelsea C.Verified
Horrible shipping and fabric
Core Zip-Up Jacket | Sky Blue
Purchased item
Core Zip-Up Jacket | Sky Blue
"Fabric is terrible and I waited for over a mo..."
Gurveena H.Verified
Extremely poor customer service. Clothes are poor quality and they do not provide you with any returns information. I tried contacting them for weeks and they are so slow / do not give you any information to return. SCAM WEBSITE DO NOT USE.
Core Zip-Up Jacket | Navy Blue
Purchased item
Core Zip-Up Jacket | Navy Blue
"Extremely poor customer service. Clothes are..."
Elena P.Verified
Great - will order again
SuperSculpt Scrunch Bum Leggings | Cherry Red
Purchased item
SuperSculpt Scrunch Bum Leggings | Cherry Red
"Love them"
Hannah B.Verified
Ignore your messages. Don't reply when you need a return. Overall a scam.
Core Racer Back Tank | Navy Blue
Purchased item
Core Racer Back Tank | Navy Blue
"Worst customer service I have ever experience..."
Angela H.Verified
Delivery times horrendous, but wouldn’t be offended if we were advised at ordering of the delivery time scale
Flow Tank Top | Plum
Purchased item
Flow Tank Top | Plum
"Inset bra better than having to wear a bra, h..."
Isabel C.Verified
Trying tonreturn for a week and no response
Core High-Waisted Leggings | Navy Blue
Purchased item
Core High-Waisted Leggings | Navy Blue
"No pure darknblue color"
Anna H.Verified
Appalling
Contrast Sports Bra | Cobalt Blue
Purchased item
Contrast Sports Bra | Cobalt Blue
"You could respond to customer enquiries - and..."
Georgia B.Verified
Took a long time to deliver and split into two orders on different days. Was not good quality
Fern Skort | Ivory White
Purchased item
Fern Skort | Ivory White
"The quality is cheap and the sizing is not co..."
Danielle G.Verified
Easy, seamless shopping with quick shipping!
Core High-Waisted Leggings | Shadow Black
Purchased item
Core High-Waisted Leggings | Shadow Black
"I love the fit and they are so comfortable!"
Tracey T.Verified
Shipping was so slow and communication was slack
Contrast Sports Bra | Lilac
Purchased item
Contrast Sports Bra | Lilac
"Pretty but see through when the cup pads are..."
Pam D.Verified
Again, I like the items a lot and the price was definitely right. My main issue was how long it took to receive my items.
Contour Leggings | Mocha with Oat
Purchased item
Contour Leggings | Mocha with Oat
"The five items I ordered fit very well and we..."
Anita B.Verified
Lied about shipping, waiting over a week for a response and still waiting for a reply on how ti get a refund
Flow Wrap-Over High Waisted Leggings | Shadow Black
Purchased item
Flow Wrap-Over High Waisted Leggings | Shadow Black
"Sizing is well off and your customer service..."
Sienna S.Verified
The worst brand I’ve ever came across
SuperSculpt Halter Neck Tank | Baby Pink
Purchased item
SuperSculpt Halter Neck Tank | Baby Pink
"Half of my order was missing and the leggings..."
Dilnaz K.Verified
Shipped differently and size xs felt like m size instead
Contour Shorts | Mocha
Purchased item
Contour Shorts | Mocha
"Very bad sizing"
Virginia P.Verified
Customer service unresponsive and took too long to arrive.
Core High-Waisted Leggings | Cherry Red
Purchased item
Core High-Waisted Leggings | Cherry Red
"Fabric is see through and it was too small."
Charito F.Verified
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Core Shorts | Cherry Red
Purchased item
Core Shorts | Cherry Red
"The short is too short"
Emily V.Verified
Delivery took way too long, very late respons to my email, very bad communication regarding delivery
Contrast Sports Bra | Cherry Red
Purchased item
Contrast Sports Bra | Cherry Red
"way too short for a bigger breast"
Alison K.Verified
I had to contact Customer Service because my delivery came in two parcels and they were super helpful with tracking and sending me through the information that I needed.
Contour Tank Top | Mocha
Purchased item
Contour Tank Top | Mocha
"I love this bra. It actually has sewn in cups..."
Brennan C.Verified
it felt a bit unprofessional emailing back and forth and I haven’t heard back on my latest email. Shipping took very long and the return process was very complicated so I didn’t even return although I would have liked to at least exchange if it weren’t so complicated
Contour Shorts | Deep Black
Purchased item
Contour Shorts | Deep Black
"the shorts felt too small for my regular size..."
Ashleigh D.Verified
Again, I’ve reached out three times because I had issues with my order and no one has responded to me
Soft Sculpt Sports Bra | Latte
Purchased item
Soft Sculpt Sports Bra | Latte
"Someone could email me back because I never g..."
Jennifer E.Verified
Rubbish customer service.
Contour Racer Back Tank | Sage Green with Grey
Purchased item
Contour Racer Back Tank | Sage Green with Grey
"Arrived 30 days after I placed the order. Cus..."
Lauren B.Verified
Long shipping, long customer service reply times, shipping was dropped at wrong location, sizes are way too small. I won’t be able to wear any of the 3 crop tops I purchased.
Core Backless Sports Bra | Sky Blue
Purchased item
Core Backless Sports Bra | Sky Blue
"This was about 4 sizes too small - would only..."
D M.Verified
Duurde allemaal veel te lang reageerde wel op mail/ insta was sneller
Core High-Waisted Leggings | Sky Blue
Purchased item
Core High-Waisted Leggings | Sky Blue
"Stof voelt super zacht en rekt flink mee. Val..."
Valeria V.Verified
Customer service is horrible, no free returns
Core High-Waisted Leggings | Cherry Red
Purchased item
Core High-Waisted Leggings | Cherry Red
"They are see through"
Elysse G.Verified
I requested a return or exchange three times and was unable to get a response
Core High-Waisted Leggings | Sky Blue
Purchased item
Core High-Waisted Leggings | Sky Blue
"Fabric extremely thin and size was too small"
Viet T.Verified
Convenient!
Contour Shorts | Mocha
Purchased item
Contour Shorts | Mocha
"Love the fabric!"
Felicitas W.Verified
Great, sporty and feminine
Contrast Shorts | Sky Blue
Purchased item
Contrast Shorts | Sky Blue
"Amazing clothes and colors! Fits perfectly"
Min C.Verified
Scam. All product shipped from China, with poor quality and unreasonable price.
SuperSculpt Scrunch Bum Leggings | Slate Grey
Purchased item
SuperSculpt Scrunch Bum Leggings | Slate Grey
"Poor customer service. Never reply. Do not pu..."
Taylor H.Verified
Emailed to return an item over a month ago - no one got back. Still waiting
Core Backless Sports Bra | Sky Blue
Purchased item
Core Backless Sports Bra | Sky Blue
"Emailed to return- no one got back. Still wai..."
Vickie H.Verified
Not a uk brand . Order came from China. Took months to get here. Poor customer service
Contour Leggings | Shadow Black with Stone Grey
Purchased item
Contour Leggings | Shadow Black with Stone Grey
"Tiny. Sizing is poor"
Kaylan B.Verified
Still haven’t got a reply about my missing item.
Core High-Waisted Flares | Blush Pink
Purchased item
Core High-Waisted Flares | Blush Pink
"This item is missing from my order and you’ve..."
Melanie P.Verified
Very slow shipping. Queried delivery and response from customer service took 5 days. Need to make it clear it is drop shipping and expect a lead time of 3-4 weeks. Quality of products are very poor and sizing completely off. Only two wearable items out of 6
Core Soft Short Sleeve T-Shirt | Charcoal Grey
Purchased item
Core Soft Short Sleeve T-Shirt | Charcoal Grey
"Far too small for an xl."
Stephanie F.Verified
I have been trying to return this item since it arrived three weeks ago and have not been getting a response after multiple follow ups
Contour Shorts | Mocha
Purchased item
Contour Shorts | Mocha
"I’ve been trying to initiate a return because..."
Maya N.Verified
Long avant de recevoir la commande et articles cheap
SuperSculpt Scrunch Bum Leggings | Deep Black
Purchased item
SuperSculpt Scrunch Bum Leggings | Deep Black
"Le tissus est cheap"
Julee C.Verified
Wouldn’t order again didn’t realise it was from china
Core Soft Short Sleeve T-Shirt | Navy Blue
Purchased item
Core Soft Short Sleeve T-Shirt | Navy Blue
"Took well over 3 weeks to come from china qua..."
Anastasia A.Verified
Shopping and marketing experience was fine.
Core High-Waisted Leggings | Ivory White
Purchased item
Core High-Waisted Leggings | Ivory White
"I saw so many videos I did so much research b..."
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