Fern Fitness store reviewsSee product reviews

See previous response.

Poor quality

The leggings are great that I bought, The sports tops are a bit too small for me as I wish I would have ordered the next size up.

Need to change all sizes but no answer to my emails

My order took over 5 weeks to arrive and I am still waiting for 2 pieces to arrive. No explanation why. I assume you make to order in China. The items come up very small. Really disappointed

Unfulfilled order

Long delivery time

I cannot recommend.

Stain on a top I purchased

My order arrived so late that I had moved out of the flat by the time it arrived, I got no notice of the delivery and when i spoke to customer seevuce I received no help and no guidance

AWFUL! Will not be ordering again. Half of my order has arrived which is actually nice but the other half that they advertise as ‘free’ to make you buy more, has never arrived. Getting told to be ‘patient’ after having no update on tracking for over a month is shocking service. Do not order.

.

2 months untill ordered received and then missing item.

Horrible. It has taken over a month to even have my order SHIPPED (it still hasn’t) and communicating with their AI bot “Marvi” has been a pain with no real results or answers. I would give this zero stars if I could.

The quality is poor, the customer service is disappointing, and the entire brand feels heavily marketed but underdelivers in every aspect.

Extremely long delivery times, only partial delivery received after nearly 2 month. Terrible customer service, waiting multiple days for email responses. Poor quality products.

Need to return

great quality, very quick customer support service, everything as described, true to size, will definitely order again

The tops are great and no problems worn them lots but the leggings came apart after one wear as stitching was already coming apart

Lo que he comprado me ha gustado. Tarda un montón en llegar, pero vale la pena

Loved the products and good value, was a long wait for delivery but worth it

Delivery took a long time but good offers were provided when purchasing

The customer service was very on the ball and ready to deal with and help with my enquiry in a professional and pleasant manner . I have every trust in them

Horrible customer service, they say that you can exchange sized but did not get a single reply to my several emails. I reached out the day after my package arrived. Material feels cheap and the fit for some of the pieces is so weird

It's super easy to navigate the website and I love all the activewear!

Perfect activewear

terrible experience, Customer returns are not supported.

Terrible shopping experience

The shipping took forever

The website was easy to use. Products are great. The only thing letting the experience down was the delivery time. I don’t mind waiting a month but it would be good to set this expectation. I did contact customer services who got back to me and reassured me my order was coming and were very helpful.

I’m happy with my purchase! Would definitely buy again!

Great material and prices. Very long shipment time

I paid for two pairs of shorts, but I was told that one of them was no longer in stock. I asked for a refund, but instead they simply sent me one pair of shorts, and not the ones I wanted. I demand a refund.

Order never arrived. Ordered on 17/04 and it’s never come! Logged a dispute with the bank, and they are disputing. Literally never received the product

Very comfortable and great quality!

Good clothes , took ages to come though

Poor customer service. Asked to return order and was never send instructions on how to do that. After some time received a response advising me of some alternative options, which I replied to saying I still wanted to proceed with the return. I never hear back since. Lost money as a result as the items did not suit me and I cannot wear them.

Horrible delivery time, and scammy. Team lied about a tracking number for clothes that took over 1.5 months to arrive and i basically had to harass the team to get their help

Prodotti veramente scadenti

I keep emailing about the tracking of my package (that I ordered on April 18th and still have not received). I keep receiving the message that it is "on the way" and not to worry. Meanwhile on the tracking I see that the package is being processed to be sent back because it was not picked up at the pick-up point, which I did not get a pick up address from. Then, the same email "do not worry, they're going to try again". Fix it, please.