OTTY Sleep Store review | Loox

OTTY Sleep store reviewsSee product reviews

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Susan W.Verified
I love this mattress.It feels very dense and supportive. It is firm but not too firm, and super comfortable.Otty customer services have been excellent.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"This pillow is quite firm, ideal for sitting..."
Scott H.Verified
Terrible
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"I’d love to give a glowing mattress review, b..."
Trevor S.Verified
Easy to order and helpful contacts
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"It may be 4 stars but it's just bedding in ha..."
Eva W.Verified
No
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Easy and efficient process. Comfortable mattr..."
Rene H.Verified
Good experience
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Good for the price"
James W.Verified
I've been waiting two weeks. Was promised delivery on 28th November. Chasing delivery company since. Bed and mattress still not delivered. Delivertmy service appalling.
OTTY Aura Hybrid Mattress
Purchased item
OTTY Aura Hybrid Mattress
"I've been waiting 2 weeks. Bed and mattress s..."
Sarah D.Verified
No comment
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"My mattress hasn’t been delivered"
G J.Verified
Too many emails.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Too soon to say really, I've hardly used it."
Sharon M.Verified
My shopping experience with Otty was good fast delivery & kept informed about delivery.
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"So far i have been very comfortable on my new..."
Richard G.Verified
See previous entry. ArrowXL are a disgrace.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"I dislike it because I haven’t received it. I..."
Kate B.Verified
great
OTTY Extra Firm Hybrid Mattress - Rejuvenated
Purchased item
OTTY Extra Firm Hybrid Mattress - Rejuvenated
"love this bed, firm but very comfy!"
John D.Verified
Easy and helpful.
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"Excellent investment. Delighted with it. Very..."
Geoffrey P.Verified
OK
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"So far so good but I'm in this fot the long r..."
Lawrence C.Verified
TERRIBLE THE MATTRESS NEVER ARRIVED.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"TERRIBLE The mattress never arrived."
Alice M.Verified
Great website, easy to navigate. Great range of products. Excellent delivery. Great value for money.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Great pillows. Firm but very comfy. Love them..."
M J.Verified
Took a long time from order to shipping
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Early days, but I find this mattress way to f..."
Mrs M.Verified
Easy
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"Really comforting topper"
Robert V.Verified
Great team. Offer the best solution to fulfill my needs.
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Purchased item
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
"Best mattress on the market. Ive travel a lot..."
Ricardo A.Verified
Paid extra (on Thursday) for next-day delivery to our new, empty house, but the mattress didn’t arrive until Monday. Customer service gave no warning, offered no help, and didn’t refund the delivery fee or explain Saturday charges. This was the only mattress we had, so we slept on the floor all weekend. Extremely disappointed and won’t buy from OTTY again.
OTTY Aura Hybrid Mattress
Purchased item
OTTY Aura Hybrid Mattress
"Terrible experience with your service. This i..."
Nancy T.Verified
Quick delivery
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Unfortunately the pillow is too high and too..."
Henry D.Verified
Quick delivery
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very comfy!"
Rachel H.Verified
Easy to buy, helpful customer service, good delivery time
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Only had the new mattress a short while but a..."
Terry M.Verified
Easy shopping.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Arrived quickly and very comfortable."
Jonathan B.Verified
online purchase was easy
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"excellent service, start to finish. good valu..."
Colin F.Verified
Good delivery experience once the date was confirmed. Date went back once.
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
Purchased item
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
"Good mattress - comfy with medium fineness."
Julia H.Verified
Easy Arrived on time
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Really comfortable and good for me neck"
Hilary S.Verified
All good
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"All good. Would have preferred greater clarit..."
Mary F.Verified
👍
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"😴😴😴😴"
Peter S.Verified
Slow delivery, poor comms. Packaging damaged on arrival. No documentation.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Not quite lofty enough"
Sarah L.Verified
Disappointing
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Too thick for me"
Mrs L.Verified
Couldn’t fault the customer service from order to delivery , professional, on time and exactly as described .
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Although just slightly softer than anticipate..."
Michael H.Verified
Excellent communication with delivery service, we were able to choose a time slot which suited us and all went smoothly.
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Purchased item
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
"I am on hormone treatment for prostate cancer..."
Pip H.Verified
Easy & prompt.
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"The upgrade I didn’t know we needed! We've ha..."
Sarah J.Verified
Reasonable prices, a range of choices and lots of information given about each bed.
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
Purchased item
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
"The bed is comfortable and we were pleased wi..."
Caitlin C.Verified
Ordering the mattress took no time at all, but there was limited information available at the time of booking regarding the expected shipping date. i received the order however within 2 weeks
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"After a slight hiccup in the order and shippi..."
Sau C.Verified
Simple and easy process. Package is good and the delivery is fantastic, well organised and on timely.
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"Bought this for my son and he love to stay in..."
Ella L.Verified
Easy
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very comfy"
Lynne M.Verified
Very positive interaction with Customer Services. An honedt and upfront company.
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
Purchased item
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
"GREAT mattress - WONDERFUL customer service -..."
Sophie L.Verified
Great.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very comfortable mattress. Arrived vacuum pac..."
Fiona M.Verified
An error I made in my first order was easily corrected.
OTTY Aura Hybrid Mattress
Purchased item
OTTY Aura Hybrid Mattress
"A comfortable mattress. Fast delivery, helpfu..."
OTTY Sleep store reviewsVisit store