OTTY Sleep Store review | Loox

OTTY Sleep store reviewsSee product reviews

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Tomasz M.Verified
No
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"Product as expected good quality very happy"
Thomasina A.Verified
It’s also convenient because you can pay it monthly with divide buy
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"I’ve already got an otty mattress and it’s br..."
Jason L.Verified
Simply the best
OTTY Extra Firm Hybrid Mattress - Rejuvenated
Purchased item
OTTY Extra Firm Hybrid Mattress - Rejuvenated
"Absolutely fantastic for my lower back pain ...."
Kevin F.Verified
Took a while to settle but loving it now.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"It took me a few days to settle on this pillo..."
Lee C.Verified
Easy to order and arrived with no fuss. First few nights on the mattress and all seems well!
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"So far so good. Arrived with ease. Opened a..."
Current Location H.Verified
The over all experience was ok but the delivery wasn’t that brilliant
OTTY Deluxe Pure Pillow - Out of Box
Purchased item
OTTY Deluxe Pure Pillow - Out of Box
"Pillows are great love them but the delivery..."
Miss J.Verified
I would love to tell you that I love the mattress but it hasn't arrived yet when the original delivery date was set for Thursday last week, constantly changing new delivery dates and the timeslots. I have been on an airbed since I moved into my place on Saturday. Delivery is not Otty's fault but at the same time your account is with DX and you're paying customers as well, and being mugged off by their terrible service. Customer service have been very kind but I am starting to feel really irate and can't rate a mattress which hasn't arrived. My delivery slot is 15.20 to 17.20 today and I can see in the tracking they are only 2 thirds of the way through deliveries ahead of me so I am concerned it won't be arriving. I did click the "my order hasn't arrived yet" link and it's expired.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"I would love to tell you that I love the matt..."
Mr C.Verified
Delivery issues. Partially redeemed by a goodwill rebate.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"It's early days but the mattress seems good s..."
Keith H.Verified
I acknowledge the Terms of Service and Privacy Policy and that my review will be publicly posted and shared online
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"A comfortable complement to the OTTY mattress..."
Sarah W.Verified
Would recommend
OTTY Original Ice Hybrid Mattress
Purchased item
OTTY Original Ice Hybrid Mattress
"Super comfy if you like a firm mattress. Woul..."
Rob C.Verified
Great service, delivered in a week, easy to set up.
OTTY Extra Firm Hybrid Mattress
Purchased item
OTTY Extra Firm Hybrid Mattress
"Yet to try the extra firm side but the firm s..."
Sarah-jane W.Verified
Excellent customer service.
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Purchased item
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
"SO comfortable, I bought two mattresses and m..."
Luke J.Verified
Service fine but the delivery form only gave 24 hours notice. Luckily I was in.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"The ‘original’ mattress was too hard for us...."
Eva G.Verified
Easy purchase and quick response from the team to my enquiry. I selected the delivery date and all went perfectly smoothly. The products are brilliant and we enjoy very much sleeping on our new bed and mattress.
OTTY Nord Solid Birch Bed Frame
Purchased item
OTTY Nord Solid Birch Bed Frame
"It is the easiest bed to put together! Easier..."
Sally J.Verified
Delighted with my purchase. I now wake up with no lower back or hip pain. It lives up to its five star review in the Guardian.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"I’m thrilled with my new mattress. I now wake..."
Thomas W.Verified
Quality products
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Thank you for the good nights sleep"
Stephen H.Verified
Very good service
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"It feels firmer than we’d expected but hoping..."
Mr T.Verified
Delivery horrors, but what matters is the product and the end result. Thanks
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"horror getting delivery, but made up by a lov..."
Hamish H.Verified
Ordering process was straightforward and the delivery team you employ were excellent.
OTTY Aura Hybrid Mattress
Purchased item
OTTY Aura Hybrid Mattress
"Too early to evaluate accurately but based on..."
Angela S.Verified
Delivery to room and old mattress taken away. Good service.
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"The mattress supports and hugs you. Very comf..."
Syed S.Verified
Poor customer service
OTTY Extra Firm Hybrid Mattress
Purchased item
OTTY Extra Firm Hybrid Mattress
"It was not firm as described, after a month,..."
Kate C.Verified
Good delivery service. All round very efficient
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Really comfortable! Loving it so far."
Barry W.Verified
Great service after changing their courier company.
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"Comfortable but would have liked it to be a l..."
Tim J.Verified
Great experience
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very comfy mattress, well worth it."
Ann T.Verified
The mattress overall is very good. One problem I found is the handles are right at the bottom of the sides so quite hard to lift to change the sheets.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very pleased with the mattress. Super comfy...."
Peter T.Verified
Still adjusting to newness.
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Enjoying the pillow while adjusting to the di..."
Sayling L.Verified
Easy ordering from a clear and straightforward website.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very pleased with having changed our mattress..."
Andy T.Verified
Very happy
OTTY Aura Hybrid Mattress
Purchased item
OTTY Aura Hybrid Mattress
"Very happy with our mattress. A bit smelly at..."
Mrs D.Verified
Delivery and placement of mattress and pillows exactly as ordered
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Fantastic nights sleep - best for years!!"
Lauren E.Verified
10/10
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"My Otty Hybrid mattress is like sleeping on a..."
Gary D.Verified
all good
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"I am very pleased with my second mattress fro..."
Karen G.Verified
Fast delivery. Good information for getting the best from your mattress. Kept informed throughout the process.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Very comfortable mattress. Good support but n..."
Fiona G.Verified
Mattress delivered promptly
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"Somewhat disappointed. Had hoped that the fo..."
Jared H.Verified
Total satisfaction. No regrets at all.
OTTY Original Ice Hybrid Mattress
Purchased item
OTTY Original Ice Hybrid Mattress
"A total game changer. The mattress has brough..."
Jaspreet W.Verified
Customer service was disgusting as I had to call to chase up my delivery. Delivery was more than 7 days late.
OTTY Original Hybrid Mattress
Purchased item
OTTY Original Hybrid Mattress
"Delivery service was diabolical! Delivery was..."
Simon J.Verified
Poor delivery communication. Product good.
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
Purchased item
OTTY Pure+ Hybrid 4000 Pocket Sprung Mattress
"Y"
Gillian M.Verified
Delivery men were excellent and very helpful.
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"I purchased the king size version after sleep..."
Judith M.Verified
Great beds great service
OTTY Pure Hybrid Bamboo Mattress with Charcoal
Purchased item
OTTY Pure Hybrid Bamboo Mattress with Charcoal
"I bought this bed for my daughter on recommen..."
Roland L.Verified
Should have had one years ago
Bamboo Mattress Topper With Charcoal
Purchased item
Bamboo Mattress Topper With Charcoal
"This is our second one, the Otty allows for t..."
Kath P.Verified
Great
OTTY Deluxe Pure Pillow
Purchased item
OTTY Deluxe Pure Pillow
"Pillows arrived a week ago - very good qualit..."
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