Kara J.Verified
Purchasing and Delivery was easy
Purchased item
OTTY Extra Firm Hybrid Mattress
"Both of us are happy with the new mattress, t..."
OTTY Sleep store reviewsSee product reviews
Jamie G.Verified
Very good
Purchased item
OTTY Original Hybrid Mattress
"It's really good. Very omfortable. I've only..."
Joff L.Verified
Website approximately 40% less bullshit than other online mattress stores. Mattress arrived on time and undamaged.
Purchased item
OTTY Extra Firm Hybrid Mattress
"Nice and firm."
William M.Verified
No issues
Purchased item
OTTY Extra Firm Hybrid Mattress
"All went very smoothly"
Antonia K.Verified
We have a mattress for the humans and the dog pillows too! We’ve been delighted with everything including the helpful delivery team.
Purchased item
The OTTY Pet Bed
"Lilly has taken to the bed straight away and..."
Michaela R.Verified
Excellent support for whole body and holds temperature just right.
Purchased item
OTTY Adjustable Pillow
"Great support for head and shoulders and work..."
Carrie B.Verified
Good, although buying over holiday period meant there was a bit of a delay in communication, which is understandable. Delivery was fine too.
Purchased item
OTTY Original Hybrid Mattress
"Fantastic, we have had sleep scores on our wa..."
Terence D.Verified
Delivery etc excellent
Purchased item
OTTY Pure Pro Hybrid Bamboo & Charcoal Mattress
"Seems very comfortable and cool"
Steven S.Verified
Great
Purchased item
OTTY Adjustable Pillow
"great pillows and mattress - Better sleep, wo..."
Richard M.Verified
The website is easy to navigate to choose a mattress. The part where you book delivery and removal of the old mattress isn't clear. I had to contact the chatbot for support.
Purchased item
OTTY Original Hybrid Mattress
"Delivery was a bit of a hassle due to some mi..."
Wendy W.Verified
We paid for delivery of new mattress and collection of old mattress and we thought unpacking new mattress. Courier didn't get the right instructions so collection had to be put off for another day
Purchased item
OTTY Original Hybrid Mattress
"Mattress delivered on time and very comfortab..."
Brian S.Verified
Great service thank you
Purchased item
OTTY Original Hybrid Mattress
"Fantastic mattress so comfortable great night..."
Ali U.Verified
Very happy
Purchased item
OTTY Extra Firm Hybrid Mattress
"Worth every penny, otty extra firm mattress i..."
Mark B.Verified
The purchase was completed without problem and delivery was prompt
Purchased item
Bamboo Mattress Topper With Charcoal
"The mattress topper was delivered on time, lo..."
Ann C.Verified
Quick and easy
Purchased item
OTTY Deluxe Pure Pillow
"Just the right amount of softness and support"
Mikael N.Verified
I sleep well
Purchased item
OTTY Deluxe Pure Pillow
"I sleep well on my Otty"
Simon C.Verified
Good products at good price and easy ordering/ delivery
Purchased item
OTTY Deluxe Pure Pillow
"Very comfortable once you get used to it"
Megan H.Verified
N
Purchased item
OTTY Original Hybrid Mattress
"N"
Ross G.Verified
A++
Purchased item
OTTY Deluxe Pure Pillow
"love these pillows i have 4 of them been buyi..."
Margaret R.Verified
Fantastic mattress, delighted so far
Purchased item
OTTY Deluxe Pure Pillow
"Most comfortable pillows we’ve ever had!"
Jason T.Verified
Delivery was an issue from the delivery team as I had ordered to room delivery and they showed up three hours earlier than their slot and left it on the floor. However instant refund from the Otty support team.
Purchased item
OTTY Original Hybrid Mattress
"I first tried the Otty hybrid when I stayed a..."
Lynn M.Verified
Perfect xxxxxxx
Purchased item
OTTY Original Hybrid Mattress
"Very easy to set up., and left for 72 hours t..."
Helen P.Verified
Second purchase. Very happy
Purchased item
OTTY Original Hybrid Mattress
"Great Mattress, very happy"
Jo R.Verified
Easy to order and arrived promptly
Purchased item
OTTY Original Hybrid Mattress
"Great mattress. Comfy and as described in the..."
Lewis B.Verified
Amazing
Purchased item
OTTY Adjustable Pillow
"Amazing all round!"
Chris W.Verified
Easy to order, and the delivery was fine and hassle free.
Purchased item
OTTY Pure Hybrid Mattress - Rejuvenated
"Mattress looks great and is as new. Had a qui..."
Sara T.Verified
That it needs to be rotated each month for 2: months. This very disappointing. I would not have bought it had I realised this.
Purchased item
OTTY Original Hybrid Mattress
"Very comfortable. Firm but contours well to b..."
Morton S.Verified
3 weeks for delivery, was lied to by either Otty staff or DX staff nearly a month on and they are still blaming each other.
With the headache it was to receive my order I was thinking at least the products have a good reputation and will be worth it.
However that reputation seems wholly undeserved. Bedframe is poor, adjustable pillows are just standard memory foam pillows, all be it slightly under filled. And the mattres leaves alot to be desired.
Will be replacing soon as possible.
Purchased item
Ottoman Bed Frame
"I paid a heavily discounted price of £499 fo..."
Richard T.Verified
Very helpful with a slight query I had
Purchased item
OTTY 1 Box Contemporary Bed Frame
"Great bed frame, easy to put together, sturdy..."
Steven S.Verified
still getting used to the new feel so maybe a five rating soon
Purchased item
OTTY Adjustable Pillow
"very pleased with the quality of the mattress"
Martin Joseph B.Verified
Not great communication along the way with order. Was told I would have my choice of delivery days and I didn’t.
Purchased item
The OTTY Hybrid Mattress - Rejuvenated
"I’ve been sent the wrong mattress I think so..."
Jeremy Y.Verified
Nothing to add
Purchased item
OTTY Original Hybrid Mattress
"It's funny, the foam makes it feel kind of li..."
Ross P.Verified
DX courier slightly unreliable - told the mattress wasn't arriving that day, then told it was and I would receive a call 30 mins before. Mattress arrived but no call from the courier - slightly stressful on the morning of delivery
Purchased item
OTTY Extra Firm Hybrid Mattress
"We were nervous about taking a punt and order..."
Rosie C.Verified
No
Purchased item
OTTY Original Ice Hybrid Mattress
"Arrived quickly. We were expecting to take a..."
Francesca M.Verified
Some problems with delivery people but Otty sorted them out in the end
Purchased item
OTTY Pure Hybrid Mattress - Rejuvenated
"Seems like a really good matress - you dont r..."
Jackie L.Verified
Delivery man were smashing kind and helpful.😊Would definitely recommend.
Purchased item
OTTY Original Hybrid Mattress
"Fabulous mattress, 1st class service, my body..."
Sarah C.Verified
Swift delivery too.
Purchased item
OTTY Deluxe Pure Pillow
"A very comfortable pillow, a nice firm feel a..."
Marisol O.Verified
Very good products and very fast service.
Purchased item
Bamboo Mattress Topper With Charcoal
"Excellent quality and comfort."
Victoria A.Verified
They arrived in time
Purchased item
OTTY Deluxe Pure Pillow
"We love our pillows and are sleeping so well..."
Robert K.Verified
Beyond happiness, cannot be put into words, but tears of joy
Purchased item
OTTY Extra Firm Hybrid Mattress
"I cannot express in words my sheer delight wi..."
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