I am writing this out of sheer frustration after being completely ghosted by customer support.
I received a completely wrong item in my recent order. I immediately raised a return request via email, providing clear photo proof of the mistake. However, the return experience has been a nightmare:
The Delivery Loop: A delivery agent came to pick up the item two days in a row but refused to take it both times. His reason? The item in my hands doesn't match the image on his app. That is exactly why