Online buying experience was satisfactory.
UREVO shipping emails were incorrect, and although it stated the treadmill was delivered, only the pad was delivered. On line chat bot told me to contact FEDEX, but FEDEX needed proof of shipping, a correct tracking number. Things did get sorted out, the treadmill arrived a day after the pad. Shipping box was damaged and retaped, but contents were OK. The treadmill was securely packed and survived the abuse from shipping.