Fiona O.Verified
Never received my order - extremely disappointing
Purchased item
Cordless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"I cannot leave a review for a product I never..."
Iluminating store reviewsSee product reviews
Vera F.Verified
Never received the order. Customer service is shocking
Purchased item
Cordless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Never received the order. Avoid this company..."
Claudia P D.Verified
Awful experience, the lamps were ordered in November and haven’t arrived. No updates from the seller other than there are some delays and they don’t process a refund.
Purchased item
Bailey Table Lamp
"I have yet to receive these lamps in spite mu..."
Richard D.Verified
Not good
Purchased item
FrameLuster™
"I'm still waiting for my merchandise. I'm ver..."
Maureen M.Verified
Tracking shows that this has not left china even though I ordered in October. This week, I get this survey asking how I like my lights!? I have never received these. They never were shipped.
Purchased item
Wireless Modern Wall Light
"I never received these lights. I will be call..."
Kristin B.Verified
still no product after 2 inquiries
Purchased item
Cordless™
"still have NOT received the product over a mo..."
Eric A.Verified
Buying was easy. Getting them… not so much
Purchased item
FrameLuster™
"The lights are fantastic! Unfortunately, I h..."
Bryant H.Verified
zzzz
Purchased item
FrameLuster™
"Shipping took way too long. I believe y'all f..."
Leslie P.Verified
This site is a scam. I have never received my order and refusal from the company for a refund.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"I never received my order. After numerous ema..."
Tina F.Verified
Easy to shop but never received product
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"I have NOT received my lights and have receiv..."
Kenneth L.Verified
Long wait but did receive merchandise.
Purchased item
Bailey Table Lamp
"Long shipping time but did receive merchandis..."
Michael V.Verified
The time it took to deliver was very long from
The time of order
Purchased item
ReadLight™
"All in all cheap poor quality from the connec..."
Kathy C.Verified
Easy
Purchased item
Bailey Table Lamp
"These Bailey table lamps are great for adding..."
Christine T.Verified
Lamps too a long time to ship and never received my full order. Received 2 of the 6 lamps ordered and still waiting for lamps or a refund
Purchased item
Cordless™
"Love the black and gold lamps I received. Unf..."
Corinne C.Verified
Took 6 weeks to arrive , since it shipped from China and did not specify when ordering that it was to be shipped outside of the USA
Purchased item
ReadLight™
"Love the lamp, it is as described and works g..."
Linda J.Verified
There were some problems but they taken care of
Purchased item
FrameLuster™
"Great frame lights."
Brett S.Verified
Took forever and vague support answers
Purchased item
Enchanting Solar Garden Firefly Lights
"Product OK took over a month to arrive. Chin..."
Valerie N.Verified
Took a long time and not enough status updates
Purchased item
FrameLuster™
"Great product"
Kelly F.Verified
Never received order
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Never received"
Patsy H.Verified
Good
Purchased item
FrameLuster™
"It's okay"
Martin Q.Verified
Great communication
Purchased item
Wireless Modern Wall Light
"Great design; Great value; very satisfied"
Ann O.Verified
It took too long to receive lamp. The customer service was very good on checking the status of my order.
Purchased item
Retro Fabric Cordless Table Lamp
"The lamp is very nice. It took a long time to..."
Renee M.Verified
I ordered the 2 for one price and thought I made an error by not ordering the second. Had to talk with customer service and emailed right back.
Purchased item
Cordless™ Lamp | Buy 1 Get 1 Free
"I love these lamps, now my second set I have..."
Cheryl G.Verified
Packaged nicely
Purchased item
Cordless™ Lamp | Buy 1 Get 1 Free
"Beautiful"
Joseph M.Verified
It has been a horrible experience
Stay away to avoid problems
Purchased item
FrameLuster™
"I received something after one month and neve..."
Jenny W.Verified
Would have liked more updates.
Purchased item
Cordless™ Lamp | Buy 1 Get 1 Free
"Got two white, cordless, lamps just before Th..."
Jean W.Verified
I think the tarriff issues were a problem and at first the email didn’t seem to work. I tried numerous phone numbers also until I finally received a return call and a very nice helpful person trying to resolve the issues.
Purchased item
Retro Fabric Cordless Table Lamp
"It took almost a month to get my order delive..."
Jacqueline B.Verified
I haven’t received my order
Purchased item
Bird Wall Light
"I haven’t received my order. Why are you aski..."
Deborah P.Verified
Not enough communication regarding status of the order. Took a long time to arrive- and they do not work. I had to purchase more from Amazon.
Purchased item
Starlight Solar Path Lights
"They do not work!"
Deborah M.Verified
It look 3 days to hear back from your service department. I should have read your return policy my fault. I won't be shopping at your store again.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Poor quality"
Jande W.Verified
I never received my package.
Purchased item
Bailey Table Lamp
"I never received this. I'm still trying to re..."
Mike S.Verified
A little longer than I thought for delivery
Purchased item
FrameLuster™
"A nice simple solution for accent lighting. I..."
Greg F.Verified
When I needed assistance to track deliveries, there was no working phone number and email requests did not work well either.
Purchased item
FrameLuster™
"The lights perform as described. Lights are a..."
Sean D.Verified
Garbage Company. Can take your customer service and shove it up whom ever you choose next to you.
Purchased item
Architect Clamp Task Table Lamp
"Sent the wrong product. Refuse to refund even..."
Dorine C.Verified
The policy is not clear for returns do not use this company
Purchased item
USB Charging Dual Port Power Adapter
"The lanterns used with this product are all b..."
Patricia M.Verified
Easy!
Purchased item
Bailey Table Lamp
"Exactly what I wanted! Glad you can move them..."
Virginia P.Verified
The packaging was excellent and it arrived on the date indicated.
Purchased item
Mini Luminaria™
"These table lamps are so pretty and the dimme..."
Donald W.Verified
Took along time to receive my order.
Purchased item
Architect Clamp Task Table Lamp
"Great lamp for my hobby bench."
Mary H.Verified
Great shopping experience. Love the website
Purchased item
Meridian Corner Lamp
"Lovely light. Needed a little ambiance for th..."
Carrie F.Verified
Horrible. Terrible. The worst.
Purchased item
Retro Fabric Cordless Table Lamp
"Absolutely terrible. Couldn’t be worse."
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