Cherie L.Verified
Easy to order.
Purchased item
Cordless™
"Extremely cheap looking. There are no dimmers..."
Iluminating store reviewsSee product reviews
Timothy J E.Verified
Poor customer service
Purchased item
Retro Fabric Cordless Table Lamp
"Poor customer service"
Ruth S.Verified
Just seemed to take forever to arrive, which i was surprised!! Other than that, completely satisfied!
Purchased item
Mini Luminaria™
"It’s perfect and great quality. Wonderful nig..."
Emily F.Verified
Absolutely horrible buying experience. This is the last time I will be ordering from this company. I have No way to get my money back for this mess and I am Very upset with the lack of support from this company.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"This has been the worst buying experience eve..."
Marc N.Verified
Too slow. Took a month before anything “shipped”. Then once I got a tracking number, it took another week stuck in a “preparing” status. Then got the wrong lamp once it was delivered.
Purchased item
Modern Desk Light
"Never received the lamp I ordered. I did rece..."
Patti H.Verified
See previous notes.
Purchased item
Opus Architect Desk Lamp
"I never received it. It was supposed to be c..."
Julie L.Verified
Horrible customer service and products.
Purchased item
Outdoor Solar Lanterns (2 Packs)
"Absolutely horrible customer service. I cance..."
Benjamin P.Verified
THIS IS A SCAM COMPANY!! DO NOT DO BUSINESS WITH THEM!!!
Purchased item
Minimalist Linear Wall Lamp
"The product does not match the description an..."
Todo G. B.Verified
Great!
Purchased item
Iluminating Fabric Lamp | Buy 1 Get 1 Free
"Fantastic"
Jakob D.Verified
Took a month to "arrive" only for the package to disappear. Do. Not. Order. Here
Purchased item
Opus Architect Desk Lamp
"Horrible merchant. Product never arrived. Nev..."
Kevin L.Verified
Previously stated in last section.
Would never support this website again.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Terrible return policy. Extremely rigid. Cust..."
Perry B.Verified
Will not be a return customer.
Purchased item
Brill™
"It takes as long to charge as the lamps actua..."
Alexandra D.Verified
Did not get my lamp
Purchased item
Table Lamp With Speaker & Wireless Charger
"I only ever received one of the two lamps I o..."
Becca B.Verified
Shipping was on the slower side but overall no issues!
Purchased item
Wireless Fabric Wall Lamp (2 Packs)
"Very cute, functional additions to the lighti..."
Robin D.Verified
Original shipment lost and replacement order has not yet been received
Purchased item
Retro Fabric Cordless Table Lamp
"Can’t give a review as original shipment was..."
Lysa E.Verified
Great experience!
Purchased item
Retro Fabric Cordless Table Lamp
"Very cute light..could probably use another o..."
Suzanne C.Verified
It too awhile to get them but they are beautiful so it’s ok! Lol
Purchased item
Wireless Wall Sconces Set of Two
"I received them on Friday but have to wait to..."
Elizabeth M.Verified
Took too long to arrive from
China
Purchased item
Retro Fabric Cordless Table Lamp
"Too small
Took too long to arrive from
China..."
Shirley A.Verified
Quick and easy!
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"I like my light Using them beside my TV ov..."
Justin W.Verified
Very displeased. They sent the wrong product and refuse to make things right. Shop elsewhere.
Purchased item
Architect Clamp Task Table Lamp
"They sent the wrong item and refuse to say ot..."
Rose B.Verified
Had no problems. There was really no issues except for the charge of the lightbulbs
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"They look beautiful, but unfortunately, the c..."
Ruby B.Verified
It took over a month to get my product. Customer service is basically through email. I’m still waiting for the two lightbulbs that were promised when I purchased through a promotion. Do not buy from this company. It’s terrible.
Purchased item
Cordless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"It took over a MONTH to get my product. Horri..."
David S.Verified
Never received item
Purchased item
FrameLuster™
"Never received item. They might be a scam"
David H.Verified
Terrible customer service.
Purchased item
Wireless Modern Wall Light
"Terrible customer service and poor quality pr..."
Michael M.Verified
Oh, shopping was great. Getting it is another story. Spent $140 well over a month ago, and still have no lighting.
Contacted customer service for a refund, which the declined, saying they had shipped another order to me to replace the one that never got here. We’ll see.
Honestly, I’m not expecting to ever seeing my order, or my money ever again.
Purchased item
Cordless™
"The order never arrived. After calling bracin..."
Linda M.Verified
As said previously, their customer service is difficult and unhelpful. The shipping took almost a month. The charge for returning the items includes a 20% restocking fee plus shipping costs - will never order from them again.
Purchased item
Mini Luminaria™
"My order arrived almost a month late. I no lo..."
Margaret A.Verified
It took much longer to get the lights than I was expecting, however, they arrived in perfect condition!
Purchased item
FrameLuster™
"The lights are beautiful and I'm already enjo..."
Timeka A.Verified
Love it
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Absolutely love it"
Patricia F.Verified
Awful. Customer service ignores requests to return defective products. Then makes it extremely difficult to return.
Purchased item
Meridian Corner Lamp
"Horrible experience. Product defective. Custo..."
Paula S.Verified
Took a little longer to receive than anticipated but were well worth the wait. I reached out to customer support and they assured me that the lights were in transit and they were delivered shortly after.
Purchased item
Waterproof LED Wall Light
"Bought 2 for the front of the house to balanc..."
Allison M.Verified
Not great. Still waiting for the product to arrive over a month later.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"It’s been over a month and I have yet to rece..."
Barbara D.Verified
Took about 3 weeks to receive. Everything was in the box, though the shades had small dents due to being packed so tight. I turned the dents to the wall so they arent seen.
Purchased item
Wireless LuminaryPair™ Sets of 2
"Easy to assemble and install. Makes the wall..."
William A.Verified
The shopping and purchase was easy. The shipping and communications were spotty.
Purchased item
FrameLuster™
"The six puck lights work great in my short an..."
Janet R.Verified
Ok
Purchased item
Retro Fabric Cordless Table Lamp
"I want to return it. Paint was scratched and..."
Ryan R.Verified
Hard to find anything from them. Emails and website.
Purchased item
Round LED Wall Sconce Lamp with a Minimalist Design
"I need to return it. It is unused. I don’t..."
Laura H.Verified
Took forever to get here. Terrible quality sconces
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"These are cheap pieces of shit! They have to..."
Sarah B.Verified
They are a total rip off. They don’t replace items when they come broken.
Purchased item
Lantern™
"Out of three I ordered one came broken and th..."
Antony R.Verified
Whole experience was awful.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Took a month to receive. Didn't arrive in the..."
Indu V.Verified
Long time to ship items
Purchased item
Round LED Wall Sconce Lamp with a Minimalist Design
"Poor quality"
Diana W.Verified
Could not return item for a full refund.
Purchased item
FrameLuster™
"Tacky plastic. Not attractive. Light span doe..."
Iluminating store reviewsVisit store