Valerie H.Verified
Long delivery time
Purchased item
Retro Fabric Cordless Table Lamp
"Expectation met."
Iluminating store reviewsSee product reviews
Daniel H.Verified
Felt like a bait and switch
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"It’s very cheap, and you know it. A LED adapt..."
Vivian B.Verified
Terrible
Purchased item
Navidium Shipping Protection
"We never received our order!! We feel defraud..."
Meghan B.Verified
Item never arrived
Purchased item
Navidium Shipping Protection
"Never arrived. I emailed customer service a w..."
Alan C.Verified
perfect
Purchased item
Navidium Shipping Protection
"perfect"
Erin S.Verified
I never received my order or a refund when I requested one.
Purchased item
Navidium Shipping Protection
"I never got my delivery, so it would help if..."
Cheryl W.Verified
Haven’t received although they have been ordered a long time.
Purchased item
Navidium Shipping Protection
"I have no idea about these lights as I never..."
Karen B.Verified
N
Purchased item
Navidium Shipping Protection
"I have not received my order. It has been way..."
Ryan H.Verified
Knockoffs
Purchased item
Bailey Table Lamp
"It's a knockoff. I ordered the same one on Am..."
James C.Verified
A++
Purchased item
Opus Architect Desk Lamp
"A++"
Ariana P.Verified
Shipping took forever. Product is horrible
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Horrible quality. Doesnt assemble well. Look..."
Betty S.Verified
I had problems when trying to track my shipment.
Purchased item
Retro Fabric Cordless Table Lamp
"Love that, because of being cordless, I can p..."
Deborah K.Verified
Order fulfillment as described in my previous response. Order tracking delayed two weeks. No customer service phone number, canned email responses to inquiries.
Purchased item
Bailey Table Lamp
"The Bailey lamps were my second order from yo..."
Kathleen M.Verified
Never got my order!!
Purchased item
Navidium Shipping Protection
"Never got my order!!!"
Gregory L.Verified
Nearly 7 weeks for delivery.
Purchased item
Navidium Shipping Protection
"Very poor illumination of art."
Jordan L.Verified
Terrible shipping experience
Purchased item
FrameLuster™
"It took almost two months to get the order. I..."
Laurie R.Verified
My order was NEVER delivered! And I was charged!!!
Purchased item
Wireless Wall Sconces (SET OF 2)
"My product was NEVER delivered. I ordered on..."
Patricia M.Verified
No
Purchased item
Navidium Shipping Protection
"Received my order, one lamp was faulty, was u..."
Bambi S.Verified
You’re not trustworthy so your product must be untrustworthy as well. Just return my money!
Purchased item
Navidium Shipping Protection
"I have not received your product. Please retu..."
רונה ס.Verified
i didnt recieve the order until now ' 2 month after i order
Purchased item
Wireless Wall Sconces (SET OF 2)
"i didnt recieve it until now ' i order it 2 m..."
Geir Ivar E.Verified
The potential ability to alter light temperature continuously, incrementally, has not been utilized in this lamp but that is an engineering issue, the lamp fuctions as announced.
Purchased item
Bailey Table Lamp
"The box contained what it should. The lamp we..."
Karen D.Verified
Need better customer service a phone number would be nice so I could actually talk to a person instread of getting form emails.
Purchased item
Navidium Shipping Protection
"Items did not work in the area I purchased th..."
Jessica P.Verified
See last comment
Purchased item
Outdoor LED Wall Lamp with IP65 Minimalist Design and Atmospheric Illumination
"I ordered four lights and only got three. Thi..."
Denise V.Verified
.
Purchased item
Retro Fabric Cordless Table Lamp
"Great for table next to my chair. Works well..."
Dorothy G.Verified
No feedback. I still have not gotten the lamps. Stop with this junk and resend the lamps or give my my money back.
Purchased item
Cordless™
"You keep sending my emails asking how I like..."
Marsha G.Verified
Very poor customer service. I would not order from your company again.
Purchased item
Retro Fabric Cordless Table Lamp
"After five weeks and repeated emails and phon..."
Nick D.Verified
Item took forever to come but customer service was responsive
Purchased item
Navidium Shipping Protection
"Took forever to come but thank you"
Martin D.Verified
Never got the merchandise that I paid for.
Purchased item
Navidium Shipping Protection
"My order was never received. The tracking num..."
Janis E.Verified
Would have liked more shipping information other than that it was a good experience
Purchased item
Wireless Wall Sconces (SET OF 2)
"The Scones were well packaged of quality mate..."
Cindy T.Verified
I placed an order on January 10th and still have not received it as of February 9th. I contacted illuminating customer service and allegedly there was a problem with the carrier. I was never informed of this alleged delay and was also never told the estimated delivery date. I will never order from this company again.
Purchased item
Navidium Shipping Protection
"I placed this order on January 10th and today..."
Analicia C.Verified
Cannot cancel orders after placing them. Support takes over 72 hours to respond.
Purchased item
Minimalist Linear Wall Lamp
"It arrived and was the correct color"
Carol C.Verified
We only have part of our order. When will we get the rest of it???
Purchased item
Iluminating Fabric Lamp | Buy 1 Get 1 Free
"We haven't gotten the Bailey Table Lamps, The..."
Anthony G.Verified
Shipping process needs serious working on. You can have a great product but, if that product can't be delivered in a reasonable amount of time it's not worth buying. Would be better off buying from another place.
Purchased item
Navidium Shipping Protection
"Hard to remark on the shipping of an item tha..."
Susan H.Verified
I never received my order.
Purchased item
Navidium Shipping Protection
"Deliver the package.
I paid for it over a mon..."
Lia P.Verified
Not good
Purchased item
Bailey Table Lamp
"I ordered some lamps and they SHIPPED two wee..."
Katie T.Verified
Product not delivered
Purchased item
Navidium Shipping Protection
"Product was never delivered"
Bridie K.Verified
No
Purchased item
Rechargeable LED Bulbs – RGB Color Changing, Dimmable, with Remote & Timer
"Beautiful lights and easy to install."
Alexandra W.Verified
I received only 6 out of 9 lamps.
The package arrived one month after I ordered it.
The customer service number is out of service and not a working number.
It takes days to get an email response.
I still don’t have my full order.
Purchased item
Navidium Shipping Protection
"I received only 6 of 9 total lamps.
The pack..."
Troy W.Verified
Will not buy again!
Purchased item
Cordless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"These lights are cheap and do not fit well to..."
Maggy D.Verified
Hard for you guys to give me est delivery date which was very important for us to know
Purchased item
FrameLuster™
"My mom Loved the lights. She was impatient an..."
Iluminating store reviewsVisit store