Maggy D.Verified
Hard for you guys to give me est delivery date which was very important for us to know
Purchased item
FrameLuster™
"My mom Loved the lights. She was impatient an..."
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Ondrea R.Verified
A joke with multiple emails for a return where they keep offering you more money to keep their item.
Purchased item
Navidium Shipping Protection
"This company is horrible and makes it near im..."
Paul S.Verified
Good service, but shipping took longer than I am accustomed to
Purchased item
LuminaSlim™
"I use the tall light to illuminate my kitchen..."
Marjory S.Verified
You should warm customers about delivery time
Purchased item
ReadLight™
"Light is great. Sleek and light weight. Ver..."
Michael G.Verified
Site is a scam, didn't send the correct item and tried to double charge me.
Purchased item
Opus Architect Desk Lamp
"You could actually ship the product I ordered..."
Julie O.Verified
Minus a star for the long wait to receive my purchase.
Purchased item
Iluminating Fabric Lamp | Buy 1 Get 1 Free
"It took a while to get here but I must admit,..."
Mason P.Verified
Sent cheap knockoff item, would not accommodate a replacement or refund. Horrible service, dishonest company. Avoid.
Purchased item
Opus Architect Desk Lamp
"Sent wrong, cheap knock off item. Did not acc..."
Nancy R.Verified
No thank you.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"The sconces do not look good in the place we..."
Nancy R.Verified
Shipping seemed long.
Purchased item
LED Fabric
"Very classic style and well made"
Thomas F.Verified
Iluminating has a great selection of Light Fixtures and made it easy to find the right one for my work area.
Purchased item
Opus Architect Desk Lamp
"This light fixture was the perfect addition t..."
Lorraine M.Verified
No
Purchased item
FrameLuster™
"Love the lights"
David B.Verified
Difficult to get in touch with customer service.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"Lights are very dim and only decorative."
Elizabeth T.Verified
WHERE IS MY ORDER?
Purchased item
Arrow™ Cordless Lamp
"You could DELIVER MY ORDER. As I’ve been try..."
Nadine F.Verified
Delivery took a long time with vague reasons why I had not received it.
Purchased item
Cordless™
"I gave this 5 stars because the lamp is perfe..."
Kristiana B.Verified
Customer service was excellant!!
Purchased item
Mini Luminaria™
"I love these lamps!
So easy to use anywhere a..."
Jack R.Verified
Took 7 weeks to get my order.
Purchased item
Starlight Solar Path Lights
"Lights too small and put out very little ligh..."
Arlene S.Verified
No
Purchased item
IllumiTouch™
"Love the lights! They add a beautiful ambianc..."
Donna P.Verified
Arrived faster than I than expected and packaged safely
Purchased item
FrameLuster™
"Easy to install. Great color lighting - 3 mod..."
Courtney K.Verified
Nope. All is good.
Purchased item
Mini Luminaria™
"Great little lamps to add to a dark spot"
Athina Rosa P.Verified
NOT
Purchased item
Cordless Wall Sconces (SET OF 2)
"Took a very long time to get here but staff w..."
Sara L.Verified
No
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"The sconces are nice with varied, colors, but..."
Suzanne H.Verified
Please refund the duplicate charge on my Amex account
Purchased item
FrameLuster™
"you charge me twice on my American Express ac..."
Amy J.Verified
Delivery system flawed
Purchased item
Bailey Table Lamp
"Non Delivery. No refunded purchase. Awaitin..."
Jessica L.Verified
Pathetic customer service and charged a fortune for cheap light I can get off Amazon for 95.00 cheaper.
Purchased item
Architect Clamp Task Table Lamp
"Ordered a completely different light and rece..."
Judsen M.Verified
Nope
Purchased item
Cordless™
"Fulfills all intentions and expectations."
Lauren O.Verified
It’s very off-putting that things are drop shipped from China and the tracking system is unhelpful.
Purchased item
Retro Fabric Cordless Table Lamp
"I ordered the lamp in early December for Chri..."
Elena M.Verified
They lied about shipping the package and ended up mailing it one month late
Purchased item
Cordless™ Table Lamp
"Shipping took two months and they are very sm..."
Richard P.Verified
Mediocre service. They have no issue on prolonging the process for return. I am familiar with a FRESHDESK type of customer service platform that someone does remotely. This type of communication of not providing as much info ans possible proactively to clients, only clogs the line and creates extra work for clients and your admin team.
Purchased item
Meridian Corner Lamp
"This lamp is a joke AND it’s impossible to fi..."
Moira S.Verified
Na
Purchased item
Retro Fabric Cordless Table Lamp
"Very cheaply made - the is not sturdy when sc..."
Nicholas O.Verified
Customer service has yet to contact me to make it right and the product is not working properly
Purchased item
Bliss Lamp With Dual Wireless Phone Charger
"Product is not as described false advertising..."
Marisa S.Verified
Want a refund
Purchased item
Wireless Wall Sconces (SET OF 2)
"Great when up but after 4 days the 3M decal g..."
Lisa L.Verified
Get better service!
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"The experience was terrible. Multiple times..."
Margaret A.Verified
Beautiful little lamps .
Purchased item
Cordless™ Lamp | By Iluminating
"Absolutely happy with thes lights . They were..."
Valerie P.Verified
took to long to deliver
Purchased item
Aroma Glow Candle Warmer Lamp
"delivery was very late this was supposed to..."
Rodney P.Verified
I also didn't appreciate the very lengthy delivery time.
Purchased item
Cordless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"disappointed in the light brightness, I was h..."
Jennifer M.Verified
Awful customer service. I won’t order anything again
Purchased item
FrameLuster™
"We are unhappy with the lights ordered and ha..."
Shawna P.Verified
I would like better installation directions and for the adhesive method to actually work.
Purchased item
Wireless Fabric Wall Light (SET OF 2 + 2 BULBS FREE)
"The sconces are very nice looking, but I have..."
Sean G.Verified
Poor customer service. Never got the item I paid for.
Purchased item
Aroma Glow Candle Warmer Lamp
"I ordered on 11/30/2025 and never got it, as..."
Mary M.Verified
no
Purchased item
Cordless™ Lamp | By Iluminating
"They are great and add extra ambiance to any..."
Lyn W.Verified
Many shipping delay messagesNto, sent the wrong product initially, had to wait excessive time to receive correct product, Not impressed with quality of ordered product.
Purchased item
Touch Crystal™ Lamp
"I waited for delivery on this for months. I..."
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