Your website clearly states that there is free shipping, a 30 day trial and easy returns; but when I went to return this I was met with multiple road blocks: first I was told that it was a 14 day trial, not a 30 day, and that it had to be unused. After I shared a screen shot of the website showing the advertised 30 day trial (and a reminder of what a trial implies) I was finally told that yes in fact it can be returned, but was not helped when inquiring about the 68$ shipping.