Nicole J.
Shipping took a very long time. But happy it finally arrived.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Very happy with this leash. Feels well made and should last a long time. Li..."
FIDA Pet store reviewsSee product reviews
Thomas T.
You stand by your product
Purchased item
FIDA LED Lighted Retractable Dog Leash
"It would not light up…switch not working….you have said that you are replac..."
Angie M.
Too way too long to arrive. Not worth the money
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Not worth the higher price. Took way too long to arrive"
Lois J.
Not happy with the product
Purchased item
FIDA LED Lighted Retractable Dog Leash
"It doesn’t light up and the leash is thin easy to break up safe for walking..."
Kathy R.
Product did not work after being charged and after several emails your company made no attempt to contact me on how to return. Then you have to prove purchase when I have order date and number. Should be sufficient to obtaib an exchange. Also asked where to return to and totally ignored.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"After totally charged would not even turn on. I’ve emailed so many times to..."
Nanci B.
Took months to get
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Doesn’t go on or off easy"
Wanda S.
I contacted the company and did as I was told but still the same results
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The light works sometimes but not often. Extremely hard to turn on"
Diane S.
It was good.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"It took awhile to get the light to turn on butt once we did it is very nice..."
Ian W.
Awesome lead definately purchase again.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Fantastic doggo lead, the built in torch is so useful when walking at night..."
Thomas G.
Not good to deal with
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Ordered two. Few months later one arrived broken. I sent back and asked for..."
Martyn Batstone B.
Deliver to long and no info then product didn’t work not good
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The order took 2 months to arrive and don’t work. You can charge it and it..."
Jenifer L.
Was on back order took a long time to receive
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Only works half the time"
Maria W.
Shipping took forever!!
Purchased item
FIDA LED Lighted Retractable Dog Leash
"None of the lights worked as advertised!!! Very disappointing"
Martin Q.
Disappointed in the lack of response regarding the length of time it took, 37 days, to receive the leash.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"It took 37 days to receive my leash. Never received a response from my las..."
Marnie S.
No communication
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Love the dog lead took too long to get here and you didn’t let me know what..."
Gail D.
No response to the problem but a request for review
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Bought two. Neither worked at all ! Waiting to return"
John Y.
Delivery was longer than expected.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Love the actual lead, but the standby button does not push in to turn light..."
Christine S.
Took far too long long to come will not buy from you again
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Had to wait a very long time for it to be very difficult to switch on and o..."
Shane B.
Sent from China. Only sent after several weeks and emailing. Unit didn't work. Can't get any customer service.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Took too long to send. It doesn't work when I received it. And I can't get..."
Bonnie S.
This is not useful to me if I am unable to get it to provide light.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"I am unable to use the light feature on this. Following the instructions to..."
Leslee D.
Took 3 months to get product
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The only reason this great product didnt get 5 stars was because it took 3..."
Lynda S.
Total waste of my money.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"It doesn’t work at all. It lights up when charging, but then the “button”..."
Lisa R.
Late delivery, poor communication as to what was going on with the delays
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The lead material is too soft and it keeps twisting and getting caught the..."
Lynne C.
Need one that works
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The light doesn’t work. Fully charged but switch doesn’t work to turn it on"
Neil M.
Two months to arrive and when chared up the lights don't work the only reason I bought it rubbish.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Took about 2 months to arrive and when I charged it up the lights don't wor..."
Michael J R.
It was shipped from Illinois, but it went to China first then back to the USA, it took a long time to get back.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"I can not get it to light up. I charged it over night. Still will not light..."
Stacy W.
Customer service and delay was not good.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"I emailed about status and never heard back. Then I emailed again after I w..."
Susan L.
Customer Service spot on!!
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The leash lights up the path you are headed too."
Les S.
Shipping and communication was not satisfactory. It really takes away from whats otherwise a good product.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Good product, but the time it took to get here was not good(6 weeks)."
Darren C.
Yes, respond to my emails and give me a refund. The lead lights don't work.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"The lights do not work on the lead.
It was delivered on the 11th of Februa..."
C. A.
Waited and waited for it to come in
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Love it"
Gerard H.
Slow delivery. Would not use again
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Took 2 months to arrive."
Humberto R.
Not impressed at all.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"On and off is hard to press, I gave up on it ! Maybe a rubber on and off wo..."
Sherry P.
It would be great if It worked all the time
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Hard to turn the light back on. When you charge it it lights up
and then I..."
Nate C.
No
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Not only did it take nearly 7 weeks to get the leash but the battery dies w..."
Nicole V.
no
Purchased item
FIDA LED Lighted Retractable Dog Leash
"After a 2 month waiting period to receive this leash, it doesn't work as sm..."
Monika B.
Never received it.
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Never received it!!!"
Lasse Bols A.
No product not answers
Purchased item
FIDA LED Lighted Retractable Dog Leash
"Product never arrived and you don’t answer to emails"
John R.
I like the harness
Purchased item
FIDA LED Lighted Retractable Dog Leash
"I have a hard time turning on the lights .Most of the time they dont work...."
Sandra J.
Never order again
Purchased item
FIDA LED Lighted Retractable Dog Leash
"If I could give negative ratings, I would for sure. I still have not receiv..."
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