I ordered plates from you last November for a photo shoot, and they still have not arrived.
Communication has been extremely disappointing. I only received a response in March after multiple follow-ups, with an apology citing a shortage out of Spain. Since then, there has been no meaningful resolution, and my most recent email has gone unanswered.
Your core customer base is chefs, people who live and breathe hospitality. The standard we operate by is clear communication, accountability, ...