Customer service was amazing, got my bike within a week and it was in great condition.
I wish an assembly video or proper instructions had been included but I found a video online to help guide me through most of it.
I’m not mechanically sound and never had an e-bike but assembly wasn’t terrible, common sense required but I imagine that’s a form of Darwinism. If you can’t figure out how to put it together perhaps it’s not the bike for you!
Just playing, get the bike!!!