Wired Ebikes store reviewsSee product reviews

I like that I didn't have to pay for shipping. The pickup location was an hour from my home.

Easy shipped fast

Bike arrived in a little less than a week. Packaged pretty well. No damage. Had it out of the box and ready to ride in a couple of hours. No complaints.

I ordered by phone and I didn’t get my discount whether TailHappy or CitizeCycle guy. Very Disappointing and I mentioned it!

Fast shipping

easy to order, shipped on time.

Easy to navigate and purchase through the website.

Arrived on time maybe 30 minutes earlier than FedEx said.

Product arrived damaged. Customer service doesn't seem to think it's a major issue despite me voicing my growing concerns that I think they sold me a lemon. This is not right or ethical

Wired e-bikes has given me the best experience ever and they have great support and customer service and the best and greatest quality e-bikes ever in my opinion

The process was smooth and all of my questions were answered promptly before I purchased. Shipping was flawless as well

Very fast; nothing could have gone wrong really, since the only options were with the color of the bike.

The ordering process is simple and straightforward.

Was ok I knew what I was looking for. I did my homework before I started looking.

Easy deal!

I saw a review on YouTube and knew this was the bike for me. Clicked on the web site and picked my color and placed my order. Fast and easy, delivery was quick, every thing has been great

The website is excellent and a simple call to Wired answered all of my questions.

Checkout was easy, and my purchases shipped quicker than I expected!

Absolutely nothing to complain about. Bike was delivered fast, without a single scratch or dent. Components are all perfect and high quality. Glad I bought the bike!

Ordered bike and 2 days later they were ready for pickup

I had a few questions that were answered promptly. Shopping with Wired Ebikes was a very good experience.

The salesperson was helpful and patient (I had many questions). And the support was top notch . My bike had a bad controller and they replaced my bike with a brand new one which they assembled for me. I recommend them highly.

Easy to order, good communication too

Quick and easy. Was at my house 3 days after ordering

Everyone is has been great to deal with. Customer service has been responsive. Bikes shipped quickly. They are gorgeous...

Every thing was smoot... wish you could by parts off the web site!

Simple and easy shopping experience.

Good customer service and support

Simple straightforward process. No issues.

Did a lot of research before I bought this bike and I’m happy I did. It’s a bike I’ll have for years to come.

I would like a break on shipping

It was to the point very user friendly.

Eazy

Customer service was amazing, got my bike within a week and it was in great condition. I wish an assembly video or proper instructions had been included but I found a video online to help guide me through most of it. I’m not mechanically sound and never had an e-bike but assembly wasn’t terrible, common sense required but I imagine that’s a form of Darwinism. If you can’t figure out how to put it together perhaps it’s not the bike for you! Just playing, get the bike!!!

The website was easily navigable, thank you!

I just did

You talked to a real person and not a computer

Friendly staff

Very good it came on time

I was able to order and pick up the bike in Illinois in under a week.