Maria Antonia A.
1-800 number for refunds does not answer on the weekend and it's inconvenient to do a return. No automatic refund request on website.
Purchased item
White Oak Floating Shelves
"The brackets out of the box slope downward an..."
Urbandi store reviewsSee product reviews
Shannan B.
Easy to navigate the website
Purchased item
Rustic Mantels
"Easiest thing EVER to install and it's gorgeo..."
Michele F.
swift delivery
Purchased item
Color Samples for Pine Products
"great product"
Trevor G.
They got my order wrong!
Purchased item
Rustic Shelves with Brackets
"They got my order wrong!"
Robert B.
It took a little longer than expected.
Purchased item
Rustic Floating Shelves
"Good design. As advertised."
Ghows S.
Great packing.
Purchased item
Rustic Floating Shelves
"Solid wood, great look"
Steven S.
Excellent
Purchased item
Live Edge Walnut Floating Shelves
"Shelves look great ! Thanks for your quick he..."
Angela Tripp A.
Super easy and quick! We got exactly what we wanted.
Purchased item
Rustic Floating Shelves
"Super impressed with the quality and craftsma..."
Kim S.
L
Purchased item
White Oak Fireplace Mantel
"Every single customer service email was answe..."
Julia C.
They made everything very easy
Purchased item
Walnut Floating Shelves
"Shelves are great quality and well designed...."
Julie G.
Xoxo
Purchased item
Rustic Floating Shelves
"Xoxo"
Sandra M.
Ordering online was simple
Purchased item
Distressed Mantels
"The shipment was delayed however it arrived o..."
Gage H.
Not going to type my review again
Purchased item
Modern 3" Thick Floating Shelves
"Shelves seem well built. I ordered 6 and two..."
Erin P.
Very good overall, just took a little longer than expected for delivery
Purchased item
Distressed Mantels
"Love this mantel, it fits perfectly between m..."
Pamela P.
Grest
Purchased item
Color Samples for Pine Products
"Love our new mantel!! A Reasonable price and..."
Silvio G.
Delivery time was inaccurate and when I called the service number the dates provided were garbage.
Purchased item
Rustic Mantels
"I thought it was a solid piece and being it w..."
Margarita C.
Easy to use website and colors pictured are true shades
Purchased item
Distressed Mantels
"What a terrific way to make a builder grade f..."
Anne S.
Easy website to use.
Purchased item
Rustic Shelves with Brackets
"I enjoy seeing my books. My new home required..."
Jill E.
It takes too long to receive the item
Purchased item
White Oak Fireplace Mantel
"Beautiful mantle"
Annette C.
Easy quick
Purchased item
Contemporary Mantels
"Love the look and feel of the area now"
Blake Z.
Got a purchase confirmation but no updates about the delays when the expected delivery date had passed. I had to reach out to support to confirm that the order was on its way.
Purchased item
Modern 3" Thick Floating Shelves
"Delivery took longer than expected but suppor..."
Jenny L.
Took longer but they did update me so that was good. Would buy from them again.
Purchased item
Modern 3" Thick Floating Shelves
"The shelves are great. The color is better th..."
Clara O.
Urbandi let me know when my shelves were on the way. I appreciated it.
Purchased item
White Oak Shelves with Brackets
"These shelves are super heavy. Make sure you..."
Veronica R.
Disappointed. The quality is good but the color is way out of the sample
Purchased item
Maple Floating Shelves
"I have bought the sample in advance to make s..."
Al C.
See above
Purchased item
Color Samples for Pine Products
"All went well, no issues"
Heidi D.
Great site and wonderful customer service. They let me know when my order was later than expected and responded to my email quickly!
Purchased item
Rustic Floating Shelves
"The shelves are beautiful and fit my spot per..."
Armen S.
“Overall, the quality is excellent. My only complaint is that it took too long for the item to arrive. Other than the delayed delivery, everything was great.”
Purchased item
Rustic Floating Shelves
"”“Wow, this stuff is top-notch! The only thin..."
Stephanie S.
Great company
Purchased item
Rustic Floating Shelves
"This is my second time ordering and the quali..."
Jill B.
No issure
Purchased item
Distressed 3" Thick Floating Shelves
"Just what I expected!"
Jennifer B.
Easy to work with. We have purchased twice now from Urbandi
Purchased item
Contemporary Mantels
"Beautiful! Perfect for our library room."
Stefan B.
Simple
Purchased item
Contemporary Mantels
"Arrived quickly. It was easy to mount. Exactl..."
Justin L.
Frustrating to say the least. Still waiting for the rest of my order to arrive. Estimated delivery date was 10/23 when I placed the order. It’s 11/18 and I’m still waiting for my final shelf. I do custom carpentry for a living and install 100’s of floating shelves each year. I was hoping to outsource production but will have to rethink that after this experience. Make me look bad when I give my clients an install window and can’t meet it because I can’t get the product on time.
Purchased item
Rustic Floating Shelves
"I’m still waiting for my final shelf to ship..."
Customer
Easy and seamless! Thank you for making a smooth process to keep my project moving along.
Purchased item
Color Samples for Pine Products
"Great quality and beautiful color choices!"
Javier H.
Excellent communication and frequent updates.
Purchased item
Color Samples for Pine Products
"It was very helpful to see the product sample..."
Jayden P.
I would like a return before increasing stars.
Purchased item
Rustic Mantels
"The mantel came in broken and the French clea..."
Steve F.
I was worried that the shipping was going to delay our schedule but was able to get help from Julia to keep us on track
Purchased item
Distressed Mantels
"It's a good product at a good price point. We..."
Robin H.
The delivery time took longer than advertised but they did communicate it with us. We missed our deadline for our business opening but the mantle shelves still look great.
Purchased item
White Oak Fireplace Mantel
"The finished whitewashed white oak is a bit l..."
Melissa M.
What I received did not match the website description.
Purchased item
Rustic Floating Shelves
"I ordered "rustic floating shelves," as shown..."
William R.
.
Purchased item
Distressed 3" Thick Floating Shelves
"Although the shelfs took longer to arrive tha..."
Kelly H.
Great communication!
Purchased item
Rustic Floating Shelves
"Exactly what I wanted!"
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