Urbandi Store review | Loox

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Margaret B.
Could coordinate shipping times better. It came early which is usually great but since it was for a vacation home, I wasn't in the area to accept delivery. Thankfully UPS held it for a week.
Open Storage Side Table
Purchased item
Open Storage Side Table
"High Quality, beautifully made. Loved that I..."
Scott J.
.
Contemporary Mantels
Purchased item
Contemporary Mantels
"Fairly easy instructions and placement."
Yi L.
Great product—the white oak shelf adds a beautiful, warm touch to our coffee bar.
White Oak Floating Shelves
Purchased item
White Oak Floating Shelves
"Great product—the white oak shelf adds a beau..."
Charlie P.
Wonderful experience.
Contemporary Mantels
Purchased item
Contemporary Mantels
"Love it!!! Its absolutely stunning and perfe..."
Tom R.
Print and Responsive customer service.
Rustic Mantels
Purchased item
Rustic Mantels
"Easy install in stucco using appropriate fast..."
Kevin M.
Nice job building my Mantel!
Rustic Mantels
Purchased item
Rustic Mantels
"Looks beautiful and easy to install!"
Tracey W.
Shipping was very fast
White Oak Sample
Purchased item
White Oak Sample
"It was great to be able to order samples befo..."
[email protected] O.
Kept me up to date with the status of the creation and shipping with emails. Responded promptly to my inquiries.
Rustic Mantels
Purchased item
Rustic Mantels
"Looks wonderful and easy for my husband to in..."
Tyson C.
Would buy again
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"High quality and great customer service."
Theresa L.
No
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"The mantel and matching shelves look beautifu..."
Andrew F.
Nope
Distressed Mantels
Purchased item
Distressed Mantels
"Easy install"
Scott N.
No
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"Love it"
Georgia F.
Easy to order, free shipping and it showed up at my door.
Distressed Mantels
Purchased item
Distressed Mantels
"Love my new mantel. Easy to hang. Good price..."
Erin B.
Not happy, waiting too long for shipping, and then when I received 3 of the 4 were not good quality, you really need to look at your quality control program, they should have never been shipped.
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"I am not happy with the shelves, especially f..."
Roy B.
Customer service was A+ Changed length of mantel with no problem and received money back in just a few days ! Great company to work with and I will probably be ordering some floating shelves in the New Year Thanks again !!
Distressed Mantels
Purchased item
Distressed Mantels
"It’s going to look great when finished I hav..."
Gina S.
Well packed. Well made beautiful mantle Good communication
Rustic Mantels
Purchased item
Rustic Mantels
"Beautiful mantle , well made and pretty easy..."
Xiang H.
Good customer service and fast respond
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"Love the looks of these shelves. We are repe..."
Veronica G.
Website was easy to use. Customer service was great.
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"We purchased the 72x8 and 24x8 Rustic Floatin..."
Dayna O.
Easy and was exactly what was advertised.
Distressed Mantels
Purchased item
Distressed Mantels
"Honestly, everything turned out great! We ar..."
Ryan B.
Quick and easy
Distressed Mantels
Purchased item
Distressed Mantels
"Thanks so much! We love the way it fit right..."
Leah U.
Easy straight forward ordering experience.
White Oak Fireplace Mantel
Purchased item
White Oak Fireplace Mantel
"72 inch white oak mantel ordered for our 60 i..."
Daniel B.
Emails updating of the delay was helpful
Rustic Mantels
Purchased item
Rustic Mantels
"Although it was delayed due to a high order v..."
Brian M.
N/a
Distressed Mantels
Purchased item
Distressed Mantels
"N/a"
Melissa R.
Great product and prompt response from team on questions
Rustic Mantels
Purchased item
Rustic Mantels
"Love our mantel, great quality and super easy..."
Katie W.
Great company
Rustic Mantels
Purchased item
Rustic Mantels
"The mantle is absolutely beautiful and perfec..."
Chadrick J.
Easy to order. Received on time.
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"As expected. As advertised. Great shelving wi..."
Hannah B.
They were very good about communicating delays in shipping, and it was worth the wait for sure!
Rustic Mantels
Purchased item
Rustic Mantels
"Flawless and sturdy. We love it!"
Tammy W.
Great!
Contemporary Mantels
Purchased item
Contemporary Mantels
"Very nice and easy to put up!! Love it!!"
Tahiess G.
Excellent , responded to my emails same day on delivery status
Rustic Mantels
Purchased item
Rustic Mantels
"Absolutely beautiful!! Just as expected and v..."
Jonathan M.
hard to find updates in the shop app
Contemporary Mantels
Purchased item
Contemporary Mantels
"Overall this was a good experience and a qual..."
Natalie A.
Great shopping experience. Shipping took a couple weeks but well worth it for the quality of the product.
Contemporary Mantels
Purchased item
Contemporary Mantels
"This mantle is absolutely beautiful. The craf..."
Theresa P.
Great website, good information and direction, easy process to place the order.
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"The process to order the shelves was easy and..."
Gary H.
Easy to pick producr and checkout.
Maple Sample
Purchased item
Maple Sample
"Fast shipping on these samples."
Cynthia M.
Customer Service helped to expedite my order. I am so happy and thankful.
Maple Floating Shelves
Purchased item
Maple Floating Shelves
"These shelves were beautiful, high quality, a..."
Gregory B.
Easy to navigate and order!
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"The shelves add a very nice look to our hallw..."
Thomas K.
Excellent
Rustic Mantels
Purchased item
Rustic Mantels
"Quality product. Well made and looks very nic..."
Paul F.
Easy accurate and great value
Distressed Mantels
Purchased item
Distressed Mantels
"The mantel is great quality and finish the pr..."
Travis V.
items get backordered after you place order, with no accurate ship date
White Oak Fireplace Mantel
Purchased item
White Oak Fireplace Mantel
"I order 2 mantels on 11/11/25, one showed up..."
Lauren S.
Shelves took longer than expected, but Urbandi sent an email with an update, apologizing for the delay. Appreciated the upfront communication.
Rustic Floating Shelves
Purchased item
Rustic Floating Shelves
"After buying 2 shelves for our kitchen, we bo..."
Joanna O.
No troubles and shipped in timeframe given
Distressed Mantels
Purchased item
Distressed Mantels
"Beautifully made!"
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