Tina K.
I would send a proof for people to approve before shipping products
Purchased item
Custom Two Pet Portrait
"You have liked a proof emailed for me to appr..."
West & Willow store reviewsSee product reviews
Amanda T.
Customer service was very nice.
Purchased item
Custom Embroidered Pet Crewneck
"Not super thrilled with how it turned out. It..."
Jeni S.
I had a great experience the website is very easy to use and got exactly what I thought I was going to get.
Purchased item
Custom One Pet Portrait
"Absolutely love. I got it for a gift for my..."
Susan M.
Because I used an older PayPal card to purchase, the wrong shipping address was initially on the order. I realized it quickly and emailed your service team about the issue. They resolved it quickly, and the package arrived to the right address and in time for the holiday!
Purchased item
Gift for Good
"This Christmas, I got a canvas print of my so..."
Jenna R.
I would definitely check into West and Willow again in the future, especially when they are running their deals!
Purchased item
Custom One Pet Portrait
"I was very pleased with how well the artist m..."
Sara S.
Love
Purchased item
Custom One Pet Portrait
"I am so thrilled with my order! It's super c..."
Maureen C.
Overall loved it
Purchased item
Custom Two Pet Portrait
"The placement of the two cats was perfect"
Michael M.
Fast!
Purchased item
Custom One Pet Portrait
"Perfect!"
Corbin R.
No notes
Purchased item
Custom One Pet Portrait
"It was a gift for my sister and she loved it"
Jen R.
Not impressed with the quality of the products. First time ordering and don’t think I’ll be a repeat customer.
Purchased item
Custom Embroidered Pet Crewneck
"Disappointed in the cheap quality of the swea..."
Lia B.
NA
Purchased item
Custom One Pet Portrait
"Exactly how I thought it would look. Met expe..."
Michelle K.
Experience was good quality of frame is not
Purchased item
Custom One Pet Portrait
"I have two from several years ago and the fra..."
Marshall C.
Would've loved more attention to the pic of my dog. But our two cats were perfect.
Purchased item
Custom Three Pet Portrait
"Was a little upset that the portrait of our d..."
Amanda D.
I had to contact them in order to get my digital proof.
Purchased item
Custom One Pet Portrait
"Was a gift for my brother whose dog passed aw..."
Georgiana G.
I love all my purchases. Great customer experience. Absolutely fabulous to work with from start to finish.
Purchased item
Dog Mom Embroidered Hoodie
"Absolutely love it. No notes."
Kylee K.
Arrived on time
Purchased item
Custom Memorial Pet Portrait w/ Halo
"Turned out great!"
Mady F.
Amazing experience!
Purchased item
Custom One Pet Portrait
"These are an amazing gift. We got one of each..."
Jennifer S.
We love your product!
Purchased item
Custom One Pet Portrait
"Absolutely perfect gift! We love how it turne..."
Samantha T.
n/a
Purchased item
Custom Pet Portrait Mug
"n/a"
Laura P.
Great site, fast service. Easy to order. I wish you could preview the image before it was printed.
Purchased item
Custom One Pet Portrait
"This is my second time ordering a portrait wi..."
Maria C.
Love the work!
Purchased item
Custom Three Pet Portrait
"I’m a repeat customer and once again, West &..."
Rebecca H.
N
Purchased item
Custom One Pet Portrait
"Not super thrilled with the picture. It didn..."
Linna C.
Efficient and speedy
Purchased item
Custom One Pet Portrait
"It was just what we hoped for!"
Kari W.
Frame was delivered broken, replaced without any issue and very quickly
Purchased item
Custom One Pet Portrait
"Looks just like our dog! Perfect gift for my..."
Sarah M.
Do not know how my email was blocked, and you couldn't manage my order or be on top of that, that i had to send 14 messages over the course of many different contact points...
Purchased item
Custom One Pet Portrait
"Painting did not look anything like the photo..."
Alexis T.
Very easy! Would buy again!
Purchased item
Custom Two Pet Portrait
"Got this as a christmas gift for my sister an..."
Don A.
Nope
Purchased item
Custom One Pet Portrait
"With our Kimmy being a black dog, the details..."
Heather V.
Improve customer communication on order status. Be more responsive to inquiries.
Purchased item
Custom One Pet Portrait
"Great. Initial communication on status was ve..."
Andrea Z.
Definitely putting this in my future gift rotation
Purchased item
Custom Desktop Two Pet Portrait
"Exactly what I was hoping for!"
Donna D.
Easy procedure downloading photo! No complaints with company!
Purchased item
Custom Pet Portrait Mug
"Bought 2 15oz mugs for my daughter and son wi..."
Null N.
Process of ordering was simple and easy, the angle I submitted for the photo needed to be readjust a bit and they reached out to me immediately.
Purchased item
Checkout+
"I was extremely satisfied with my order which..."
Marianne Z.
Love it
Purchased item
Custom One Pet Portrait
"I already have the largest size of one dog so..."
Philip B.
Great experience overall.
Purchased item
Custom Pet Portrait Phone Cases
"Great Christmas gift!"
Mary T.
Great company.
Purchased item
Custom Pet Portrait Mug
"I bought both a print and mug for my daughter..."
Kathy G.
Terrible
Purchased item
Checkout+
"On my order it didn’t even look like the pict..."
Paige O.
Love this!
Purchased item
Custom One Pet Portrait
"Love love love! Memories of my soul dog! I..."
Mary P.
I was disappointed with the service that I got they’re only answer with my very first order was send it back and we’ll redo it and I already had given it to my person for a gift so I was unable to do that
Purchased item
Custom One Pet Portrait
"With my last order, I ordered one for a dog a..."
Abigaelle G.
Great and easy experience
Purchased item
Custom Horse Portrait
"Great !"
Élizabeth N.
..
Purchased item
Custom Embroidered Pet Crewneck
"Beautiful embrodery, great customer service a..."
Mckenzie T.
Great quality!
Purchased item
Checkout+
"The perfect gift! My husband loved it!"
West & Willow store reviewsVisit store