T33 R.Verified
Never received my necklace!!!!
Purchased item
X-Ray Cross Link Necklace
"Never received my order!!!!"
Grailed Locker store reviewsSee product reviews
Kaylia M.Verified
never got it
Purchased item
Opal Cross Link Necklace
"never got it"
Calvin K.Verified
SHIP MY SHIT YOU SCAMMERS
Purchased item
Opal Cross Link Necklace
"ACTUALLY SHIP MY SHIT AND GIVE ME THE RIGHT TRACKING CODE"
Tonya P.Verified
Tried reaching out, received no response.
Purchased item
X-Ray Cross Link Necklace
"Never received, tried reaching out to seller, never received a response."
Jarla E.Verified
I ordered a necklace on January 26, 2026 and to this day I have not received my item. I’ve sent multiple emails and no response. This is terrible.
Purchased item
Opal Cross Link Necklace
"I ordered my necklace on January 26,2026 and still to this day I have not g..."
Sadequa S.Verified
I never received my item… I sent several items and never received a message back… terrible customer service
Purchased item
Opal Cross Link Necklace
"I never received my item!! I sent several email to address my concerns and..."
Renee B.Verified
Did not receive item, no response to several emails I sent. Never received refund.
Purchased item
Opal Cross Link Necklace
"I never received this item. There is no phone number to contact a customer..."
Candice A.Verified
Never received my order
Purchased item
Opal Cross Link Necklace
"Never got my order"
Denisha D.Verified
I never received my order. Customer service is disgusting!
Purchased item
Opal Cross Link Necklace
"I NEVER received my order. I’ve emailed to no avail. Customer service is di..."
Starr J.Verified
Send the product clients pay for and respond to the multiple email inquires about the order. Or better yet refund the client their order if you don’t have the product. Just a suggestion for the future. Will never shop this business again. Never received product.
Purchased item
Opal Link Bracelet
"Send the product clients pay for and respond to the multiple email inquires..."
Asharki E.Verified
My order has been in pre shipment for several weeks and I’ve sent several emails and IG direct messages and have received absolutely no response!
Purchased item
Opal Cross Link Necklace
"I never received my order. It had been in pre shipment for several weeks. I..."
Linda S.Verified
Never received item.
Purchased item
White Crystal Wallet Chain
"Never received it. Had to file a dispute with my credit card to get a refun..."
Anthony L.Verified
Never got my order
Purchased item
"Art Is Everywhere Tee" (White)
"I never got the shirt and I was charged for it"
Felicite C.Verified
The only communication you have is through email and you guys never respond back to it!
Purchased item
"Art Is Everywhere Tee" (White)
"I never got my order I have emailed you guys several times and no one has r..."
Devin B.Verified
doesn't fulfill orders super bad for business !!
Purchased item
Arabic Crystal Chain
"you need to actually ship out people orders my necklace was never received..."
Ege T.Verified
Support doesnt awnser, stuff doesnt get shipped
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"Ship your items"
Rodrigo F.Verified
Yea fuck yall I never really got my confirmation
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"Shittt yall never really got back to me and got my money back yall thief fu..."
Alycia C.Verified
paid extra for fast shipping. its been almost 2 month’s and i still have not received the item.
Purchased item
Rainbow Crystal Wallet Chain
"Never even received the item and its been almost 2 months since i ordered...."
Trent M.Verified
Waste of money
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"It shipped to the wrong side of the country and ur customer service is horr..."
Zahir G.Verified
I’ve never received my package!
Purchased item
Arabic Crystal Chain
"I didn’t receive the necklace, but hey anything for $50!"
Barbara M.Verified
I never received the item. I reached to you and I haven’t heard back
Purchased item
Arabic Crystal Chain
"I never received the necklace how can I give a review"
Johnny Y.Verified
Please upgrade your customer support and offer refunds or discounts on all items if you can’t ship a item in 3 months
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"Was never actually shipped talked to ups they haven’t ever received said pa..."
Kelly M.Verified
Refund my money or send the item that I ordered! Thank you.
Purchased item
Arabic Grailed Locker Full SweatSuit
"I ordered a medium track suit, yet it never arrived. Ordered it December 4t..."
Eric C.Verified
Never received products in 2 months , not answering my emails .
Purchased item
Skull Wallet Chain
"Never received product was looking forward to it, think it’s a scam , email..."
Josiah S.Verified
shipping the products
Purchased item
White Crystal Wallet Chain
"never received it says Label created but hasn’t shipped I ordered december..."
Emma S.Verified
It took weeks to arrive and the item is not what we thought
Purchased item
Necklace Tee
"We didnt get t shirt just a clear plastic necklace? Is there a shirt on its..."
Eric P.Verified
Was received a month late and was the wrong product
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"I received the wring sweatshirt! Then I emailed back with no response!"
Terrell G.Verified
Needs to double-check product before shipping
Purchased item
Rainbow Crystal Wallet Chain
"Send the correct product"
Gina B.Verified
customer service does not reply to emails. Wrong product was sent
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"The wrong item was sent. i emailed to see how & send it back, no one replie..."
Crashh O.Verified
Don’t ship out
Purchased item
Jesus Piece
"Shop out my other order clown"
Diana W.Verified
Yes, I have tried to contact you several times. There is no number to call so you need a customer service number for issues like this. You never respond to none of my emails and I know I sent at least seven.The
Purchased item
Arabic Crystal Chain
"I ordered this on December 12. You sent me a message saying you shipped it...."
Nicole V.Verified
You need better customer service or any customer service for that matter
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"It took over a month to get! no response to any email. Then when it did de..."
Asaunie L.Verified
Idk man I just didnt get what I wanted
Purchased item
Phantom Cross Link Necklace
"Does not look like how it look on the image and it’s yellow I didn’t even g..."
Ronald V.Verified
tried to get in contact several times, no one answered me
Purchased item
White Crystal Wallet Chain
"took 3 months to ship broke because i accidentally rubbed it the wrong way,..."
Adrian M.Verified
First time ordering and they messed up my order with only one item in it
Purchased item
Jesus Piece
"Ordered a Jesus piece they send a skull wallet chain -.-"
Landon K.Verified
Won’t respond to correspondence. Still haven’t received my item.
Purchased item
"Art Is Everywhere Tee" (White)
"Never received my item and no one will respond when I contact the company...."
Tyrese W.Verified
Sent me the wrong item
Purchased item
Barbed Cross Link Necklace
"Sent me the wrong item"
Dominic W.Verified
Never received my order. I ordered in October. Sent emails and asked for my money and was ignored.
Purchased item
Phantom Cross Link Necklace
"I never received my order or my money back. And I have been ignored when s..."
Silvia G.Verified
I have not received the shipment nor the refund
Purchased item
Arabic Grailed Locker Full SweatSuit
"I have not received the shipment nor the refund after 2 months"
Malik N.Verified
Thought it was a scam but i actually got it
Purchased item
The Diamond Grail Hoodie — Black & Pink Editions
"Thought it was a scam but actually got it and it’s fire."
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