Boutine LA Store review | Loox

Boutine LA store reviewsSee product reviews

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Michael Z.
Never got it
Rose Red Retro One-Piece II
Purchased item
Rose Red Retro One-Piece II
"I never received it!"
Matt L.
Was skeptical given mixed reviews about customer service, lost orders, etc but to date my wife and I have not experienced any issues. Orders have been shipped quickly, always made it on time, and the products are high quality. We love the sexy styling, vibrant colors, and wide selection of options.
Rose Red Retro One-Piece II
Purchased item
Rose Red Retro One-Piece II
"Purchased for my wife as she hates traditiona..."
Zoe S.
Usually it’s great! Just my last order I never got it and never heard back when I reached out for help
Laguna Blue Bikini Top II
Purchased item
Laguna Blue Bikini Top II
"I never received my order for the top or bott..."
Cindy H.
It just took a really long time to revive this order. Several weeks, almost a month.
Rose Red Chic 80's Bottoms
Purchased item
Rose Red Chic 80's Bottoms
"This bikini top and bottom are great but defi..."
Diogo M.
The package did not arrive. I tried to contact the company and no one replied. This is a total scam, worst consumer experience ever.
Cocoa Brown Retro One-Piece II
Purchased item
Cocoa Brown Retro One-Piece II
"THE PACKAGE DID NOT ARRIVE. THERE WAS NO REFU..."
Matt C.
The fit was off on the top I received but it was a clearance so I wasn’t able to return.
Manhattan Black Twist Top
Purchased item
Manhattan Black Twist Top
"One side was cut normal but the other was thi..."
Faina U.
Bought a swimsuit, the top came in the wrong size, I reached to see if they could send the right one. And they never reached out after me reaching out multiple times
Venice White Beachy Bottoms
Purchased item
Venice White Beachy Bottoms
"I got sent the wrong size. I reached out two..."
Wilfried K.
i´m happy
Rose Red Dainty Bottom
Purchased item
Rose Red Dainty Bottom
"great"
Jean-pierre B.
Second order, second mistake
Venice white seashell bottom
Purchased item
Venice white seashell bottom
"Would be great to just receive it, never got..."
Houndbox 2447 F.
Everything was hassle free, from placing the order, to receiving the package.
Bubblegum Shimmer Pool Dress
Purchased item
Bubblegum Shimmer Pool Dress
"My GF loved it!"
Mike R.
Great company, website is easy to navigate, always fast shipping and wonderful styles. She LOVES Boutine LA
Army Pink Reef Top
Purchased item
Army Pink Reef Top
"Great suits always fit perfect"
Kennedi M.
Always sent wrong items.
Army Pink Shoreline Top
Purchased item
Army Pink Shoreline Top
"I was sent two bottoms and no top."
Nicholas K.
2 unanswered emails. No response.
Army Pink Cayman One-Piece
Purchased item
Army Pink Cayman One-Piece
"I've purchased numerous bathing suits from yo..."
Chad C.
Customer service is horrible, I wanted to return but no one got back to me. I was later provided a link, but that didn’t work either.
Laguna Blue Rush bottom
Purchased item
Laguna Blue Rush bottom
"Customer service is horrible, I wanted to ret..."
Sergio O.
Didn’t receive my order complete and sent wrong items and I already sent several emails to fix this, but just simply ignore me
Rose Red Chic 80's Bottoms
Purchased item
Rose Red Chic 80's Bottoms
"I didn’t receive my order complete and sent w..."
Samantha R.
Absolute Love! Only detail is that two ítems in my bag arrived in different size and diferentes color than ordered. Emailed but never heard back from you guys
Rose Red Strut Top
Purchased item
Rose Red Strut Top
"Love It"
Jadyn R.
Nothing to add
Tangie Daytona one-piece
Purchased item
Tangie Daytona one-piece
"Too small and I wanted to create an exchange,..."
Gage R.
Terrible customer response
Bubblegum Across Top
Purchased item
Bubblegum Across Top
"Cannot get a reply from this company. Have a..."
Vannessa O.
Always a pleasure to purchase my cute bathing suits from your online store. Flattering and always get compliments. Will be back for more.
Sky Blue Form Bottom
Purchased item
Sky Blue Form Bottom
"Excellent fit. Highly recommend."
Paul B.
Terrible they never sent what I ordered
Yellow Sculpt Scrunch Shorts
Purchased item
Yellow Sculpt Scrunch Shorts
"It never came but they took my money"
Vigfus H.
I sent you 3 mails in december/january about senfing back and getting new size but haven’t got any answers from you
Hot Pink Chic 80's Bottoms
Purchased item
Hot Pink Chic 80's Bottoms
"I sent you 3 mails in December and January A..."
Mackenzie C.
Non existent customer service
Manhattan Black Petite Top
Purchased item
Manhattan Black Petite Top
"I never got this. I tried following up 3 time..."
Michael M.
No
Ocean White Americana Bottoms
Purchased item
Ocean White Americana Bottoms
"Great fit and excellent looking when tan"
Fernando S.
No good
Rose Red Retro One-Piece II
Purchased item
Rose Red Retro One-Piece II
"I never received the order… it was returned t..."
Ava O.
I never received my order and didn’t hear anything from you guys about it
Cyan honeycomb chic 80’s bottom
Purchased item
Cyan honeycomb chic 80’s bottom
"I never received my order"
Jennifer P.
No response after three attempts to make a return. Finally had to file a dispute with my credit card company to get my money back.
Rose Red Bikini Top II
Purchased item
Rose Red Bikini Top II
"Top bottom were mismatched colors. Different..."
Ainsley A.
Never got my order or a refund
Lavender Violet Fitted Top II
Purchased item
Lavender Violet Fitted Top II
"Still never got my order"
Lola F.
Websites kind of confusing, wish I could look at all the bikini sets at one time.
Laguna Blue Crew Bottoms
Purchased item
Laguna Blue Crew Bottoms
"True to size"
Colin W.
Material was nice but wife couldn't use the whole set
OFF-White SATIN Atlantic Top
Purchased item
OFF-White SATIN Atlantic Top
"I recieved a small and nobody got back to me"
Hailey C.
CRAP AND ALWAYS HAS BEEN.
Sage Green Form Bottom
Purchased item
Sage Green Form Bottom
"nothing pisses me off more than when i order..."
Tay A.
I had issues with my order so I reached out to Boutine via email and instagram multiple times in hopes of getting support with no response. It was a horrible experience.
Manhattan Black Rogue One Piece
Purchased item
Manhattan Black Rogue One Piece
"I will NEVER buy from this brand again. The c..."
Brian G.
There were items missing and incorrect from my order. I reached out multiple times but never heard back from customer service. One star.
Fairy Pink Playsuit
Purchased item
Fairy Pink Playsuit
"There were items missing and incorrect from m..."
Joel A.
great
Lover’s Stars Lace Slip Dress
Purchased item
Lover’s Stars Lace Slip Dress
"Great sleep dress"
Kalani W.
Broken material after a few wears not durable
Manhattan Black Twist Top
Purchased item
Manhattan Black Twist Top
"My top strap started ripping around the hook..."
Ariel H.
No response from company about my return order.
Manhattan Black Strut Top
Purchased item
Manhattan Black Strut Top
"Fit was terrible. No response from company ab..."
Brooke S.
Horrible. Still haven’t gotten my refund after almost 2 months.
Laguna Blue Americana Bottoms
Purchased item
Laguna Blue Americana Bottoms
"I have sent two emails after returning my ite..."
Nicholas S.
Missing an item and no one will help
Cocoa Brown Strut Top
Purchased item
Cocoa Brown Strut Top
"I never received this item"
Bryan G.
Did not receive the correct set. Emailed multiple times with no attempt to fix the issue.
Icy Rose Shoreline Bottom
Purchased item
Icy Rose Shoreline Bottom
"Didn’t even receive the correct set."
Kevin M.
easy buying process
Laguna Blue Daytona one-piece
Purchased item
Laguna Blue Daytona one-piece
"looks great on my girlfriend!"
Kate C.
Thank you for your beautiful swim wear and excellent custom service
Ocean White Americana Bottoms
Purchased item
Ocean White Americana Bottoms
"The customer service was amazing. Made exchan..."
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