Boutine LA Store review | Loox

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Vigfus H.
I sent you 3 mails in december/january about senfing back and getting new size but haven’t got any answers from you
Hot Pink Chic 80's Bottoms
Purchased item
Hot Pink Chic 80's Bottoms
"I sent you 3 mails in December and January A..."
Mackenzie C.
Non existent customer service
Manhattan Black Petite Top
Purchased item
Manhattan Black Petite Top
"I never got this. I tried following up 3 time..."
Michael M.
No
Ocean White Americana Bottoms
Purchased item
Ocean White Americana Bottoms
"Great fit and excellent looking when tan"
Fernando S.
No good
Rose Red Retro One-Piece II
Purchased item
Rose Red Retro One-Piece II
"I never received the order… it was returned t..."
Ava O.
I never received my order and didn’t hear anything from you guys about it
Cyan honeycomb chic 80’s bottom
Purchased item
Cyan honeycomb chic 80’s bottom
"I never received my order"
Jennifer P.
No response after three attempts to make a return. Finally had to file a dispute with my credit card company to get my money back.
Rose Red Bikini Top II
Purchased item
Rose Red Bikini Top II
"Top bottom were mismatched colors. Different..."
Ainsley A.
Never got my order or a refund
Lavender Violet Fitted Top II
Purchased item
Lavender Violet Fitted Top II
"Still never got my order"
Lola F.
Websites kind of confusing, wish I could look at all the bikini sets at one time.
Laguna Blue Crew Bottoms
Purchased item
Laguna Blue Crew Bottoms
"True to size"
Colin W.
Material was nice but wife couldn't use the whole set
OFF-White SATIN Atlantic Top
Purchased item
OFF-White SATIN Atlantic Top
"I recieved a small and nobody got back to me"
Hailey C.
CRAP AND ALWAYS HAS BEEN.
Sage Green Form Bottom
Purchased item
Sage Green Form Bottom
"nothing pisses me off more than when i order..."
Tay A.
I had issues with my order so I reached out to Boutine via email and instagram multiple times in hopes of getting support with no response. It was a horrible experience.
Manhattan Black Rogue One Piece
Purchased item
Manhattan Black Rogue One Piece
"I will NEVER buy from this brand again. The c..."
Brian G.
There were items missing and incorrect from my order. I reached out multiple times but never heard back from customer service. One star.
Fairy Pink Playsuit
Purchased item
Fairy Pink Playsuit
"There were items missing and incorrect from m..."
Joel A.
great
Lover’s Stars Lace Slip Dress
Purchased item
Lover’s Stars Lace Slip Dress
"Great sleep dress"
Kalani W.
Broken material after a few wears not durable
Manhattan Black Twist Top
Purchased item
Manhattan Black Twist Top
"My top strap started ripping around the hook..."
Ariel H.
No response from company about my return order.
Manhattan Black Strut Top
Purchased item
Manhattan Black Strut Top
"Fit was terrible. No response from company ab..."
Brooke S.
Horrible. Still haven’t gotten my refund after almost 2 months.
Laguna Blue Americana Bottoms
Purchased item
Laguna Blue Americana Bottoms
"I have sent two emails after returning my ite..."
Nicholas S.
Missing an item and no one will help
Cocoa Brown Strut Top
Purchased item
Cocoa Brown Strut Top
"I never received this item"
Brinna W.
.
Silver Chrome Route Top
Purchased item
Silver Chrome Route Top
"way too small"
Bryan G.
Did not receive the correct set. Emailed multiple times with no attempt to fix the issue.
Icy Rose Shoreline Bottom
Purchased item
Icy Rose Shoreline Bottom
"Didn’t even receive the correct set."
Kevin M.
easy buying process
Laguna Blue Daytona one-piece
Purchased item
Laguna Blue Daytona one-piece
"looks great on my girlfriend!"
Kate C.
Thank you for your beautiful swim wear and excellent custom service
Ocean White Americana Bottoms
Purchased item
Ocean White Americana Bottoms
"The customer service was amazing. Made exchan..."
Maria P D.
It’s so easy and I love it
Plum Chic 80's Bottoms
Purchased item
Plum Chic 80's Bottoms
"They fit so well and are super comfortable! T..."
Keelysta R.
No communication when sending emails about my return $. Had to report this thru my bank and after about 3 months, BoutineLa finally told the bank that they had received my items. Used to be super fond of the company but I ts 2025, you should be able to respond to your customers email when they sent you your product back and never received a refund.
Rose Red Form top
Purchased item
Rose Red Form top
"Nobody ever answered a single email of mine,..."
Brett T.
Never received item. Boutine LA never responded to any of my emails.
Rose Red Honeycomb Petite Top
Purchased item
Rose Red Honeycomb Petite Top
"Never received. Boutine ghosted me and never..."
Megan V.
Shipping is fast, customer service is apparently run by drunk robots.
Rose Red Honeycomb Petite Top
Purchased item
Rose Red Honeycomb Petite Top
"Your customer service is terrible."
Adis D.
Great
Manhattan Black Form Bottom
Purchased item
Manhattan Black Form Bottom
"Great excellent fit and quality"
Laura Z.
Easy to find what I was looking for, quick shipping, great quality products.
Manhattan Black Triple Strap Bottoms
Purchased item
Manhattan Black Triple Strap Bottoms
"Love the fit, it's very comfortable and exact..."
Meagan J.
Terrible didn’t receive the bottoms in my order
Washed Blue Fitted Top II
Purchased item
Washed Blue Fitted Top II
"Terrible experience didn’t even receive the b..."
Chelsea Z.
Customer service is not great - they don’t answer your emails and aren’t helpful in the Que where you pre select the issue you need resolved.
Yellow Chrome Route Bottoms
Purchased item
Yellow Chrome Route Bottoms
"Customer service is horrible - I emailed and..."
Jose Leonardo F.
Great experience
Cocoa Brown Retro One-Piece II
Purchased item
Cocoa Brown Retro One-Piece II
"It looks great"
Dillon R.
When I had an issue with my order, I contacted customer support and they ghosted me
Manhattan Black Twist Top
Purchased item
Manhattan Black Twist Top
"We tried contacting explaining that the bikin..."
Malaea B.
Quick delivery always
Manhattan Black Triple Strap Bottoms
Purchased item
Manhattan Black Triple Strap Bottoms
"They fit perfect!!!"
Claudia L.
really fast and easy to buy
Pink Chrome Disco Mini Skirt
Purchased item
Pink Chrome Disco Mini Skirt
"amazing"
Spc Henry W.
super quick shipping
Pink Minimal Lace Thong
Purchased item
Pink Minimal Lace Thong
"it was great"
Matthew C.
Love!!
Trace Bottom - Blushed Greens
Purchased item
Trace Bottom - Blushed Greens
"Love it !"
Abby D.
Always discounts and so easy to purchase
Valley Green Chic 80's Bottoms
Purchased item
Valley Green Chic 80's Bottoms
"So flattering and always the bottoms i choose..."
Matt R.
Easy to order, fast delivery, and product matches online listing.
Violet Front Tie One Piece
Purchased item
Violet Front Tie One Piece
"This bikini is HOT!!! It’s super cute while a..."
Henry G.
Ordered a large and received a medium. I’m still waiting for a response from customer service
Cyan honeycomb chic 80’s bottom
Purchased item
Cyan honeycomb chic 80’s bottom
"Well, the bottoms stiching is coming apart! I..."
Denise D.
Great!
Hot Pink Triple Strap Bottoms
Purchased item
Hot Pink Triple Strap Bottoms
"Fits Perfect! Very cute!"
Miranda H.
Terrible sizing
Royal blue Coast Bottom
Purchased item
Royal blue Coast Bottom
"The product was EXTREMELY small. I even sized..."
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