Jaime E.
Company does not respond to my emails regarding my shipment never arriving
Purchased item
Hot Pink Bikini Top II - PRESALE
"Order never arrived and I tried a couple time..."
Boutine LA store reviewsSee product reviews
Taylor R.
horrible customer service. sent me the wrong order and 6 emails later. still haven’t gotten a refund. i’ve ordered so much but never again. such BS
Purchased item
Hot Pink Triple Strap Bottoms
"horrible customer service. sent me the wrong..."
Daniel P.
Zero customer service!
Purchased item
Taffy Pink Double String Top
"Never received the bottoms!"
Kinsey C.
I love how fast it arrives!
Purchased item
Hot Pink Bikini Top II - PREORDER
"it was so adorable!"
Victoria K.
Horrible costumer service , they never respond when they inevitably mess up your order. I have ordered from here at least 10 times and 4 of them have either never arrived or arrived incorrect and there is never anyone i ca get ahold of to fix it.
Purchased item
Malibu Blue Sail Top
"I never received my order so i couldn’t tell..."
Danielle H.
Lack of customer service if there’s an issue with your order.
Purchased item
Violet Scallop Bottoms
"Item never received, other items in order cam..."
Yuri S.
Terrible customer service.
Purchased item
Rose Red Strut Bottom
"Got sent the wrong size and never got a respo..."
Michael Z.
Never got it
Purchased item
Rose Red Retro One-Piece II
"I never received it!"
Matt L.
Was skeptical given mixed reviews about customer service, lost orders, etc but to date my wife and I have not experienced any issues. Orders have been shipped quickly, always made it on time, and the products are high quality. We love the sexy styling, vibrant colors, and wide selection of options.
Purchased item
Rose Red Retro One-Piece II
"Purchased for my wife as she hates traditiona..."
Zoe S.
Usually it’s great! Just my last order I never got it and never heard back when I reached out for help
Purchased item
Laguna Blue Bikini Top II
"I never received my order for the top or bott..."
Cindy H.
It just took a really long time to revive this order. Several weeks, almost a month.
Purchased item
Rose Red Chic 80's Bottoms
"This bikini top and bottom are great but defi..."
Diogo M.
The package did not arrive. I tried to contact the company and no one replied. This is a total scam, worst consumer experience ever.
Purchased item
Cocoa Brown Retro One-Piece II
"THE PACKAGE DID NOT ARRIVE. THERE WAS NO REFU..."
Matt C.
The fit was off on the top I received but it was a clearance so I wasn’t able to return.
Purchased item
Manhattan Black Twist Top
"One side was cut normal but the other was thi..."
Faina U.
Bought a swimsuit, the top came in the wrong size, I reached to see if they could send the right one. And they never reached out after me reaching out multiple times
Purchased item
Venice White Beachy Bottoms
"I got sent the wrong size. I reached out two..."
Wilfried K.
i´m happy
Purchased item
Rose Red Dainty Bottom
"great"
Jean-pierre B.
Second order, second mistake
Purchased item
Venice white seashell bottom
"Would be great to just receive it, never got..."
Houndbox 2447 F.
Everything was hassle free, from placing the order, to receiving the package.
Purchased item
Bubblegum Shimmer Pool Dress
"My GF loved it!"
Mike R.
Great company, website is easy to navigate, always fast shipping and wonderful styles. She LOVES Boutine LA
Purchased item
Army Pink Reef Top
"Great suits always fit perfect"
Kennedi M.
Always sent wrong items.
Purchased item
Army Pink Shoreline Top
"I was sent two bottoms and no top."
Nicholas K.
2 unanswered emails. No response.
Purchased item
Army Pink Cayman One-Piece
"I've purchased numerous bathing suits from yo..."
Chad C.
Customer service is horrible, I wanted to return but no one got back to me. I was later provided a link, but that didn’t work either.
Purchased item
Laguna Blue Rush bottom
"Customer service is horrible, I wanted to ret..."
Sergio O.
Didn’t receive my order complete and sent wrong items and I already sent several emails to fix this, but just simply ignore me
Purchased item
Rose Red Chic 80's Bottoms
"I didn’t receive my order complete and sent w..."
Samantha R.
Absolute Love! Only detail is that two ítems in my bag arrived in different size and diferentes color than ordered. Emailed but never heard back from you guys
Purchased item
Rose Red Strut Top
"Love It"
Jadyn R.
Nothing to add
Purchased item
Tangie Daytona one-piece
"Too small and I wanted to create an exchange,..."
Gage R.
Terrible customer response
Purchased item
Bubblegum Across Top
"Cannot get a reply from this company. Have a..."
Vannessa O.
Always a pleasure to purchase my cute bathing suits from your online store. Flattering and always get compliments. Will be back for more.
Purchased item
Sky Blue Form Bottom
"Excellent fit. Highly recommend."
Paul B.
Terrible they never sent what I ordered
Purchased item
Yellow Sculpt Scrunch Shorts
"It never came but they took my money"
Vigfus H.
I sent you 3 mails in december/january about senfing back and getting new size but haven’t got any answers from you
Purchased item
Hot Pink Chic 80's Bottoms
"I sent you 3 mails in December and January
A..."
Mackenzie C.
Non existent customer service
Purchased item
Manhattan Black Petite Top
"I never got this. I tried following up 3 time..."
Michael M.
No
Purchased item
Ocean White Americana Bottoms
"Great fit and excellent looking when tan"
Fernando S.
No good
Purchased item
Rose Red Retro One-Piece II
"I never received the order… it was returned t..."
Ava O.
I never received my order and didn’t hear anything from you guys about it
Purchased item
Cyan honeycomb chic 80’s bottom
"I never received my order"
Jennifer P.
No response after three attempts to make a return. Finally had to file a dispute with my credit card company to get my money back.
Purchased item
Rose Red Bikini Top II
"Top bottom were mismatched colors. Different..."
Ainsley A.
Never got my order or a refund
Purchased item
Lavender Violet Fitted Top II
"Still never got my order"
Lola F.
Websites kind of confusing, wish I could look at all the bikini sets at one time.
Purchased item
Laguna Blue Crew Bottoms
"True to size"
Colin W.
Material was nice but wife couldn't use the whole set
Purchased item
OFF-White SATIN Atlantic Top
"I recieved a small and nobody got back to me"
Hailey C.
CRAP AND ALWAYS HAS BEEN.
Purchased item
Sage Green Form Bottom
"nothing pisses me off more than when i order..."
Tay A.
I had issues with my order so I reached out to Boutine via email and instagram multiple times in hopes of getting support with no response. It was a horrible experience.
Purchased item
Manhattan Black Rogue One Piece
"I will NEVER buy from this brand again. The c..."
Brian G.
There were items missing and incorrect from my order. I reached out multiple times but never heard back from customer service. One star.
Purchased item
Fairy Pink Playsuit
"There were items missing and incorrect from m..."
Joel A.
great
Purchased item
Lover’s Stars Lace Slip Dress
"Great sleep dress"
Boutine LA store reviewsVisit store