Bryce G.
The website and app were very easy to navigate, shipping was fast and efficient, and the packaging was cute and appealing.
Purchased item
Sage Green Petite Bottoms
"Instantly my girlfriend’s favorite bikini! Pe..."
Boutine LA store reviewsSee product reviews
Tran E.
Easy to track. Great communication
Purchased item
Sage Green Bikini Top II
"Love the top! Perfect fit- sexy and showy."
David T.
very complicated to return so I had to keep it
Purchased item
Aquamarine Retro One-Piece
"brand is printed too large and did not like t..."
Alexander G.
Never responded back to me with issues
Purchased item
Aquamarine Across Bottoms
"Crappy product that I needed to return due to..."
Bryan J.
Never got my package
Purchased item
Bay Red Retro One-Piece
"Never got my package"
Bronwyn K.
not good customer service
Purchased item
Onyx Shimmer Bikini Top II
"if you are any bigger than a c cup you are go..."
Braden W.
Never received my refund from my return
Purchased item
Hot Pink Bikini Top II
"Looks great!"
Jadyn T.
I love both of my swimsuits
Purchased item
Sage Green Bikini Top II
"I love the way it fits. Is super soft and fit..."
Rose K.
Never responded to my exchange requests or my returns. Sent the wrong item in another order that also went unaddressed or even acknowledged despite submitting return requests and contacting via email. Really disappointing that a company can even get away with this when they offer returns. Order at your own risk I guess.
Purchased item
Rose red honeycomb bikini top II
"Received the wrong order, never was contacted..."
Pedro E.
The worst customer service I have ever experienced. Will likely never buy from this company again and will actively advocate against purchasing their products to everyone I know.
Purchased item
Lilac Ribbed Twist Bottoms
"Wrong size product was sent, tried multiple t..."
Kaylee L.
It was great
Purchased item
Manhattan Black Bikini Top II
"Its great"
Conor O.
Shipped quickly
Purchased item
Pirate Black Retro One-Piece
"Super cheeky, fits well was afraid of the siz..."
Tiffani E.
Package arrived fast and good price for the quality of the bathing suit.
Purchased item
Rose Red Fringe Bottoms
"So cute and perfect for summer."
Carley S.
Haven’t gotten a response to my emails
Purchased item
Cocoa Lilly Across Top
"Tried to email several times about my issues..."
Johanna O.
Just sizing didn’t work out a lot
Purchased item
Manhattan Black Strung top
"Did not fit whatsoever"
Patrick M.
Horrendous turnaround time and barely existent customer service. I genuinely thought they were just pocketing my money (including express shipping) and I’d receive NOTHING!
It look really good on my beautiful wife though tbh.
Purchased item
Black Ribbed Playsuit
"Like I said in my other review - excellent pr..."
Christopher W.
Can not reach them via multiple channels and email to exchange a larger size that was sent by mistake. Ordered a small and received an L
Purchased item
Pirate Black Shoreline Bottom
"Sorry to have to resort to this but I've sent..."
Brian H.
Was the first time purchasing from them and nothing fit. That's not a problem but I sent a note asking to exchange and heard nothing back. I mentioned I'd pay for the shipping. Very poor experience. Wouldn't recommend since they don't respond to an exchange request.
Purchased item
Rose Red Rush top
"Was the first time purchasing from them and n..."
Kylee E.
I tried to return them and no one ever got back to me
Purchased item
Manhattan Black Petite Bottoms
"The bottoms don’t fit good"
Mary Beth D.
Your customer service is nonexistent
Purchased item
Hot Pink Align Top
"Answer your customers"
Jc R.
Love the bikinis.
Purchased item
Pink Lace Trim Bow Underwear Top
"Perfect fit. More colors."
Leyna B.
Missing my oder and customer service is terrible.
Purchased item
Bay Red Chic 80's Bottoms
"I never got my order. I also emailed customer..."
Laura P.
Terrible customer service. The worst.
Purchased item
Strawberry Chic 80's Bottoms
"I wanted to return it, but I never got any so..."
Kylie O.
I love shopping at Boutine, they make everything so easy. The return process is great and the customer service is awesome.
Purchased item
Manhattan Black Double String Top
"I love this top! It is such a great black sta..."
Cory D.
Absolutely atrocious company to do business with. Fraudulent business, no accountability, no responsibility, nothing. Absolutely terrible
Purchased item
Hot Pink Trail Bottom
"By responding to your emails. This company se..."
Katherine B.
Been trying to get service for over a month without luck
Purchased item
Rose Red Ringer Top
"I've been trying to process a gift card issue..."
Spencer H.
Great
Purchased item
Sage Green Petite Bottoms
"Good product"
Brianda V.
I received the wrong order and it took forever to deliver 0/10
Purchased item
Laguna Blue Dainty Top
"Actually send the right order I got a black b..."
Ashleigh Y.
ZERO customer service! The email listed on the website doesn’t work. There is no phone number listed on the website and no one responded to my attempts to reach you via Instagram messenger either. Very disappointed!
Purchased item
Manhattan Black Off-Shore One Piece
"The one piece did not fit me right so I creat..."
Patrick M.
Your customer service is terrible. You sent the wrong size and won't respond to emails. Total rip off
Purchased item
Manhattan Ribbed High-Waist Bottoms
"They sent the wrong size and never answered e..."
Karl S.
Fast shipping!
Purchased item
Slate Blue Bikini Top II
"The quality is amazing. Very flattering!"
Manuel C.
Nice
Purchased item
Navy Blue Roped Playsuit
"Awsome"
Payton W.
Quick shipping and budget friendly prices
Purchased item
Pale Blue Bikini Top II
"Very good quality and feet very nice my favor..."
Libby D.
Never responded or helped me when my order was messed up
Purchased item
BubbleGum Chic 80's Bottoms
"Sent me the wrong size and never responded to..."
Kristyn F.
Horrible customer service
Purchased item
Sage Pink Chic 80's Bottoms
"Literally the worst customer service i have e..."
Aaron B.
Great initial contact, ordering was easy, delivery was quick.
Purchased item
Pirate Black Contrast Bow Bottom
"Easy ordering, quick fulfillment and delivery..."
Spencer H.
Horrible customer service!
Purchased item
Cocoa Lilly Across Bottoms
"I’ve sent email after email and no response b..."
Cody W.
Crap
Purchased item
Emerald Green Shimmer Stride Top
"Was delivered the wrong size and tried to ret..."
Reese C.
Love all fb bikinis
Purchased item
Sky Blue Chic 80's Bottoms - PREORDER
"Bottoms were a little big but so cute"
Eugenia P.
I would have loved to leave a better review, but unfortunately I have to give one star because I never received the item.
On the day my package arrived, I immediately emailed you to let you know the item was missing, but I never received a response. Since I was traveling at the time, I wasn’t able to follow up further.
Unfortunately, the item was not included in my order, and I never heard back from your team regarding this issue.
Purchased item
Rose Red Rio One-Piece II
"I would have loved to leave a better review,..."
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