Brianda V.
I received the wrong order and it took forever to deliver 0/10
Purchased item
Laguna Blue Dainty Top
"Actually send the right order I got a black b..."
Boutine LA store reviewsSee product reviews
Ashleigh Y.
ZERO customer service! The email listed on the website doesn’t work. There is no phone number listed on the website and no one responded to my attempts to reach you via Instagram messenger either. Very disappointed!
Purchased item
Manhattan Black Off-Shore One Piece
"The one piece did not fit me right so I creat..."
Patrick M.
Your customer service is terrible. You sent the wrong size and won't respond to emails. Total rip off
Purchased item
Manhattan Ribbed High-Waist Bottoms
"They sent the wrong size and never answered e..."
Karl S.
Fast shipping!
Purchased item
Slate Blue Bikini Top II
"The quality is amazing. Very flattering!"
Manuel C.
Nice
Purchased item
Navy Blue Roped Playsuit
"Awsome"
Payton W.
Quick shipping and budget friendly prices
Purchased item
Pale Blue Bikini Top II
"Very good quality and feet very nice my favor..."
Libby D.
Never responded or helped me when my order was messed up
Purchased item
BubbleGum Chic 80's Bottoms
"Sent me the wrong size and never responded to..."
Kristyn F.
Horrible customer service
Purchased item
Sage Pink Chic 80's Bottoms
"Literally the worst customer service i have e..."
Aaron B.
Great initial contact, ordering was easy, delivery was quick.
Purchased item
Pirate Black Contrast Bow Bottom
"Easy ordering, quick fulfillment and delivery..."
Spencer H.
Horrible customer service!
Purchased item
Cocoa Lilly Across Bottoms
"I’ve sent email after email and no response b..."
Cody W.
Crap
Purchased item
Emerald Green Shimmer Stride Top
"Was delivered the wrong size and tried to ret..."
Reese C.
Love all fb bikinis
Purchased item
Sky Blue Chic 80's Bottoms - PREORDER
"Bottoms were a little big but so cute"
Eugenia P.
I would have loved to leave a better review, but unfortunately I have to give one star because I never received the item.
On the day my package arrived, I immediately emailed you to let you know the item was missing, but I never received a response. Since I was traveling at the time, I wasn’t able to follow up further.
Unfortunately, the item was not included in my order, and I never heard back from your team regarding this issue.
Purchased item
Rose Red Rio One-Piece II
"I would have loved to leave a better review,..."
Jaime E.
Company does not respond to my emails regarding my shipment never arriving
Purchased item
Hot Pink Bikini Top II - PRESALE
"Order never arrived and I tried a couple time..."
Taylor R.
horrible customer service. sent me the wrong order and 6 emails later. still haven’t gotten a refund. i’ve ordered so much but never again. such BS
Purchased item
Hot Pink Triple Strap Bottoms
"horrible customer service. sent me the wrong..."
Daniel P.
Zero customer service!
Purchased item
Taffy Pink Double String Top
"Never received the bottoms!"
Kinsey C.
I love how fast it arrives!
Purchased item
Hot Pink Bikini Top II - PREORDER
"it was so adorable!"
Victoria K.
Horrible costumer service , they never respond when they inevitably mess up your order. I have ordered from here at least 10 times and 4 of them have either never arrived or arrived incorrect and there is never anyone i ca get ahold of to fix it.
Purchased item
Malibu Blue Sail Top
"I never received my order so i couldn’t tell..."
Danielle H.
Lack of customer service if there’s an issue with your order.
Purchased item
Violet Scallop Bottoms
"Item never received, other items in order cam..."
Yuri S.
Terrible customer service.
Purchased item
Rose Red Strut Bottom
"Got sent the wrong size and never got a respo..."
Michael Z.
Never got it
Purchased item
Rose Red Retro One-Piece II
"I never received it!"
Matt L.
Was skeptical given mixed reviews about customer service, lost orders, etc but to date my wife and I have not experienced any issues. Orders have been shipped quickly, always made it on time, and the products are high quality. We love the sexy styling, vibrant colors, and wide selection of options.
Purchased item
Rose Red Retro One-Piece II
"Purchased for my wife as she hates traditiona..."
Zoe S.
Usually it’s great! Just my last order I never got it and never heard back when I reached out for help
Purchased item
Laguna Blue Bikini Top II
"I never received my order for the top or bott..."
Cindy H.
It just took a really long time to revive this order. Several weeks, almost a month.
Purchased item
Rose Red Chic 80's Bottoms
"This bikini top and bottom are great but defi..."
Diogo M.
The package did not arrive. I tried to contact the company and no one replied. This is a total scam, worst consumer experience ever.
Purchased item
Cocoa Brown Retro One-Piece II
"THE PACKAGE DID NOT ARRIVE. THERE WAS NO REFU..."
Matt C.
The fit was off on the top I received but it was a clearance so I wasn’t able to return.
Purchased item
Manhattan Black Twist Top
"One side was cut normal but the other was thi..."
Faina U.
Bought a swimsuit, the top came in the wrong size, I reached to see if they could send the right one. And they never reached out after me reaching out multiple times
Purchased item
Venice White Beachy Bottoms
"I got sent the wrong size. I reached out two..."
Wilfried K.
i´m happy
Purchased item
Rose Red Dainty Bottom
"great"
Jean-pierre B.
Second order, second mistake
Purchased item
Venice white seashell bottom
"Would be great to just receive it, never got..."
Houndbox 2447 F.
Everything was hassle free, from placing the order, to receiving the package.
Purchased item
Bubblegum Shimmer Pool Dress
"My GF loved it!"
Mike R.
Great company, website is easy to navigate, always fast shipping and wonderful styles. She LOVES Boutine LA
Purchased item
Army Pink Reef Top
"Great suits always fit perfect"
Kennedi M.
Always sent wrong items.
Purchased item
Army Pink Shoreline Top
"I was sent two bottoms and no top."
Nicholas K.
2 unanswered emails. No response.
Purchased item
Army Pink Cayman One-Piece
"I've purchased numerous bathing suits from yo..."
Chad C.
Customer service is horrible, I wanted to return but no one got back to me. I was later provided a link, but that didn’t work either.
Purchased item
Laguna Blue Rush bottom
"Customer service is horrible, I wanted to ret..."
Sergio O.
Didn’t receive my order complete and sent wrong items and I already sent several emails to fix this, but just simply ignore me
Purchased item
Rose Red Chic 80's Bottoms
"I didn’t receive my order complete and sent w..."
Samantha R.
Absolute Love! Only detail is that two ítems in my bag arrived in different size and diferentes color than ordered. Emailed but never heard back from you guys
Purchased item
Rose Red Strut Top
"Love It"
Jadyn R.
Nothing to add
Purchased item
Tangie Daytona one-piece
"Too small and I wanted to create an exchange,..."
Gage R.
Terrible customer response
Purchased item
Bubblegum Across Top
"Cannot get a reply from this company. Have a..."
Vannessa O.
Always a pleasure to purchase my cute bathing suits from your online store. Flattering and always get compliments. Will be back for more.
Purchased item
Sky Blue Form Bottom
"Excellent fit. Highly recommend."
Paul B.
Terrible they never sent what I ordered
Purchased item
Yellow Sculpt Scrunch Shorts
"It never came but they took my money"
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