Teri S.
It went very well !
Purchased item
FairyBaby Arch-Shaped Walk Through Baby Gate With 23.5" Extra Wide Walk Through Door
"Really love it and it's doing what we need it..."
FairyBaby store reviewsSee product reviews
Ruthann M.
was really easy after measuring the area and geeting what we need
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"I feel so much better keeping my cat not to r..."
Barry T.
Good.
Purchased item
FairyBaby 57" Extra Tall Pet Gate for Big Dogs and Curious Climbers
"Solid. Stable. Formidable. Better than expect..."
Melannie S.
Easy order, good shipping time. I love that I can order very tall gates to safely contain my dog.
Purchased item
Fairybaby 40" Tall Acrylic Safety Gate
"As advertised, arrived quickly, easy to insta..."
Suzanne W.
The shopping experience went very smoothly.
Product arrived in a timely manner in excellent condition.
Purchased item
FairyBaby 40.55" Extra Tall Dog Gate with Cat Door
"The tall pet gate is exactly what I needed...."
Michelle B.
Love the gates
Purchased item
FairyBaby Arch-Shaped Walk Through Baby Gate With 23.5" Extra Wide Walk Through Door
"It’s a lot more sturdy than any of the others..."
Scott C.
EZ order and fast delivery
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"Easy to assemble. Great quality"
Jennifer R.
Descriptions unclear, construction is similar to cheaper gates, delivery was slow, expanders cost extra, customer service was slow and redundant.
Purchased item
FairyBaby 40" Extra Tall Auto Close Big Dog Gate
"Once the gate finally arrived, it was not qui..."
Peggy B.
was not as expected and very unsafe
Purchased item
FairyBaby 57" Extra Tall Pet Gate for Big Dogs and Curious Climbers
"pay for returns"
Michael M.
Avoid-You will not be able to return and you will not be able to reach a live person via phone. I have answered the same question 6 times and issue not resolved.
Purchased item
FairyBaby 30" Tall Crystal Acrylic Pressure Mounted Dog Gate
"There is no customer service #, unable to spe..."
Lori I.
They will not reply to my emails for help
Purchased item
FairyBaby 30" Tall Crystal Acrylic Pressure Mounted Dog Gate
"I bought a couple of these gates and neither..."
K.
I accidentally ordered a white gate so had to pay $30 to return it so I could get the black gate I wanted. Does your app default to white? Perhaps you could make color choice more obvious.
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"Just put ours up. Seems sturdy and looks grea..."
Elisabeth M.
0/10 just use Amazon
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"We were sent the wrong size. The advertised w..."
Dave R.
Fast shipping, product is quality.
Purchased item
FairyBaby 57" Extra Tall Pet Gate for Big Dogs and Curious Climbers
"We have a 29lb cat who is young and likes to..."
Cori C.
Gates are a little pricey, but I think after seeing them up they are worth the price and sturdy too
Purchased item
FairyBaby 40" Extra Tall Auto Close Big Dog Gate
"These gates are really nicely made my dogs ha..."
Robin H.
Great experience with customer service---attentive and quickly responsive.
Purchased item
FairyBaby 40.55" Extra Tall Dog Gate with Cat Door
"This is the strongest and most well-structure..."
Gary M.
fairybaby product is very very good very happy !
Purchased item
FairyBaby 30" Tall Extra Narrow Baby Safety Gate for Narrow Doorways
"i would buy this gate again it's that nice!"
Adrienne B.
Poor customer service and support.
Purchased item
FairyBaby 30" Tall Safety Gate with Narrow Bar Spacing
"Terrible order experience. The product ordere..."
Lisa F.
Fast delivery.
Purchased item
FairyBaby Premium Quality Baby Gate with Cat Door
"Attractive, works perfectly. If you need to m..."
Briahna K.
Again, offered only a partial refund when the website is glitching
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"The way this company is run is awful. Was ref..."
Elizabeth B.
I don't like Shop because I cannot see what stage the order is in, nor can I cancel an order.
Purchased item
FairyBaby 72" Tall Cat Gate with Narrow Bar Spacing
"Works great, requires 2 people to install."
Stephaniet C.
I purchased two gates, this gate and a 30” tall gate. I wanted to see which height I needed and prefer. The gate was very easy to install also. It took less than an hour. I installed it on the first door but plan to move it upstairs. My dogs are very small, less than 6 lbs and I need to keep them away from the stairs when we are upstairs. I chose the higher gate for upstairs as a reminder for me and to ensure my fur baby that likes to jump remains safe. I really like both gates.
Purchased item
FairyBaby 30" Tall Safety Gate with Narrow Bar Spacing
"I installed the gate to keep my beloved pets..."
Sandee A.
Thank you
Purchased item
FairyBaby 30" Tall Safety Gate with Narrow Bar Spacing
"The gate is perfect. It’s probably our fifth..."
Sherrylyn R.
Second time purchasing with fairybaby and love their products!
Purchased item
FairyBaby 57" Extra Tall Pet Gate for Big Dogs and Curious Climbers
"Love this gate, works great!"
Kent B.
great product and easy set up
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"great gate and easy to install."
Amy M.
Your return policy is not customer friendly. Making customers pay $500 for return postage, when a gate cost $380, isn’t customer friendly. We will not order from you again.
Purchased item
FairyBaby 72" Tall Cat Gate with Narrow Bar Spacing
"You should be more transparent about your ret..."
Dennis V.
Fast delivery.
Purchased item
FairyBaby Arch-Shaped Walk Through Baby Gate With 23.5" Extra Wide Walk Through Door
"Easy to set up. Looks attractive. Works exac..."
Lori B.
Not a good experience
Purchased item
FairyBaby Extra Wide Lace Arch Design Glossy Surface Baby Gate for Pets & Toddlers
"Received the gate with only instructions in C..."
Katherine K.
Very poor customer service. I received an item that is a lot less expensive than the item I ordered and received. The return process is overly difficult and I am having a hard time getting my money back, nearly $200, for the item I did not receive. I am going to report this to the Better Business Bureau, although it is not a company based in the USA, so I am not sure what good that will do.
Purchased item
FairyBaby Extra Wide Baby Gate, Easy Install Extra Security
"The wrong item was sent. I received an item t..."
Wynette J.
.
Purchased item
Fairybaby Extra Wide Retractable Outdoor Dog Gate,Expandable Portable Fence
"This gate is exactly what I’ve been looking f..."
Pat B.
Quick delivery, great updates on delivery schedule.
Purchased item
FairyBaby 61" Tall Pet Gate with Cat Door
"The gate is exactly what we were looking for..."
John H.
Your website should have separate pages for the fixed width and the adjustable gate.
Purchased item
FairyBaby 71" Extra Tall 34"-37" Wide Cat & Dog Proof Gate for Doorway
"Assembly instructions could be better.
Most..."
Mary P.
Customer service is fair at best.
Purchased item
FairyBaby 30" Tall Crystal Acrylic Pressure Mounted Dog Gate
"Functions nicely and looks good, but I'd love..."
Geraldine N.
The gate works great, but the product descriptions for the accessories (the spindles) is misleading.
Purchased item
FairyBaby Y spindle rod and U spindle rod for Pressure Mounted Baby Gate (2 Pack)
"The description says that it comes as a two p..."
William L.
No
Purchased item
FairyBaby Arch-Shaped Walk Through Baby Gate With 23.5" Extra Wide Walk Through Door
"Love it"
Sherry B.
Easy to work with and quick to ship.
Purchased item
FairyBaby 40" Extra Tall Auto Close Big Dog Gate
"Love how sturdy the gate seems."
Susan T.
Add better instructions how to adjusted the nuts and end screws.
Purchased item
FairyBaby 40.55" Extra Tall Dog Gate with Cat Door
"The extra tall pet door works great to keep m..."
Lisa S.
Great!
Purchased item
FairyBaby 30" Tall Safety Gate with Narrow Bar Spacing
"This gate is made strong and is great."
Jason F.
Safer website
Purchased item
FairyBaby 40.55" Extra Tall Heavy Duty Safety Gate For Front Door
"Bank card was hit when I ordered from ur webs..."
James B.
Very easy shopping experience and products were described well.
Purchased item
FairyBaby 40.55" Extra Tall Dog Gate with Cat Door
"It's a good solid gate. You do have to keep t..."
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